El peor servicio de un hotel en Colombia. El check inn desastroso por su empleada Leydi. Grosera, mal encarada, prepotente, humillativa.
Le cobran a uno hasta por respirar, la entrada al hotel es un desastre.
No volvere jamas
Andres
Andres (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 30 日
Stacey
Stacey (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 14 日
vera
vera (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 14 日
Kevin
Kevin (4 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 11 日
Philip Michael
Philip Michael (8 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 10 日
Clean great customer service
Wilmare o
Wilmare o (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 8 日
Sebastian was a fantastic help and was very friendly and assisted me with such a warm smile.
Katherine
Katherine (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 7 日
The buffet staff is not the best. From the greeters, food and service it almost made for a poor experience. Otherwise, all other staff members are great, the hotel is clean and the pool area is always fun.
Annerys M
Annerys M (5 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 2 日
Ronize
Ronize (4 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 1 日
The service from the staff was awesome! This resort is beautiful!
Nyree
Nyree (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 28 日
Monica
Monica (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 27 日
Me encanto el servicio en general
Brenda Ivon
Brenda Ivon (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 23 日
This property is huge. I love that they have a seafood restaurant (Oceana) near the beach. It’s beautiful in the evening. The staff was super friendly and accommodating. Didn’t get to enjoy the spa services because of the pricing. A couple’s massage was $500USD. Aside from that, the pool was clean and cool (not cold at all). The beach was just ok. They do however have plenty of chairs, cabanas and even swings at the beach. Also, the bar service and good options were amazing. I highly recommend staying here. It is about a 30min drive from old city but nothing a taxi can’t fix. I would definitely stay here again.
Charise
Charise (4 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 22 日
The worst resort I have been to. The only restaurants that had quality food was Portofino. All other ones were mediocre with poor service. There was a day it took an hour for our food to come (including the appetizers). The drinks would also take forever to come. Oceans would be the one to take awhile and at times served dishes without all listed parts of the menu. Also, a lot of the tables there are not balanced. Breakfast was terrible. There was a morning we had to fight to keep our table cause someone was trying to take it and server took awhile to get our coffee and other drinks and omelet. It needs more variety and it would be better for customers to order omelet on their own or increase number of staff during busy hours. It's a small resort. You have to take shuttle to get to the beach and Oceana restaurant. They said shuttle would be quick but there were times we waited for awhile for one to come. The beach is small and super murky. It was like New Jersey beaches, not at all what I would anticipate from Colombia given its beautiful beaches else where (Isla grande and baru). However, it was calm and I still enjoyed it. Staff is not friendly, and don't greet guests even with a simple good morning. There were very little activities at the resort compared to other ones we have been at, and often it seemed that they would only do the activities upon a members request. Those leading the activities did not seem very enthusiastic. There was flooding in our room as well.
Claudia
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 19 日
.
Alberto Gandarillas
Alberto Gandarillas (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 12 月 17 日
Friendly staff
Parola Ronide
Parola Ronide (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2024 年 12 月 16 日
Resort very nice. Food not good.
Mary Anne
Mary Anne (4 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 15 日
Excelente hotel
HERNANDO
HERNANDO (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 12 月 14 日
This property was horrible, it was in horrible condition and is in need of a renovation. It is not worth any money, there was mold and water damage In or room and all over the property.
Janae Labrenzia
Janae Labrenzia (4 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 12 月 12 日
Power went out every 10 minutes
wilmer
wilmer (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 11 日
lucien
lucien (5 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 10 日
Heimerd
Heimerd (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 12 月 2 日
Very nice resort to stay with your family, good amenities and friendly staff.