Tv remote batteries flat so no tv
Shower scalding hot or freezing cold
No code or access information sent to me had to phone and wait outside until it came through
t r
t r (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2021年7月25日
Michael
Michael (4 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2020年11月3日
The space was great for a family of 5. The door lock was very difficult to work out and Check-in wasn’t clear, we had to call up.
There were a lot of light bulbs out in all the rooms but they were still bright enough. Everywhere could do with a deep clean, old food found in one of the bedroom draws, not pleasant.
Nicola
Nicola (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2020年3月8日
No member of staff available at any time. No bed making services or replenishment of coffee/tea etc
真實旅客
3 晚商務旅程
Expedia 真實旅客評價
4/10 一般
2019年12月2日
Clean but wet floor ensuite and bad check in
Checking in was not good. We had a call them to get a code and find out which room as they hadn't old us in advance as they should have. We had to wait outside waiting for his call then wait again until he confirmed the code by text. The room was very clean and tidy however the ensuite needs mastic work and after the first shower the floor was soaked! We had to dry our feet each time to come out of the ensuite. Shallow trays and shower curtains are a bad idea. Then from the early hours the radiators were making a horrible thumping noise and high pitch noise. One light bulb was also gone on the main light.
Julie
Julie (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2019年11月9日
Not great!
Overall, very poor.
“Self check-in” on arrival.
Upon entering the room, it looked like room cleaning had not been completed, with a dirty towel on the floor and used empty food containers on the television counter.
Walls of room were very thin; I could clearly hear conversations in other rooms. Overnight, it was difficult to sleep, due to very loud snoring heard from another room and also random shouting on multiple occasions by another guest.
Overall, avoid if possible.
真實旅客
3 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2019年10月22日
Susan
Susan (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2019年9月21日
Clean but very old.
Tired, desperately needs updating.
Elaine
Elaine (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2019年9月16日
Very noisy people in the room next to us, they were screaming and throwing things around all night
真實旅客
1 晚浪漫旅程
Expedia 真實旅客評價
2/10 欠佳
2019年9月2日
Dirty and Dangerous - Not fit for Purpose -
Disgusting - DO NOT BOOK - Shower tray was sinking into the bathroom floor due to the rot and mould.
Toilet was seeping urine into the rotting bathroom floor.
Took 8 phone calls and 4 wrong text messages before we could gain entry code.
Overspilling Cigarette ends from Bucket outside entrance door - Lovely Welcome!!!
No Breakfast Box on the second day.
FILTHY Dirty floors
Have been communicating issues with representative but have evaded and ignored our issues and have now referrred us back to Hotels.com.................!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2019年8月31日
wendy
wendy (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年8月27日
Eastern guest house
Standard guest house accommodation nothing fancy here just room bed toilet and shower, cleanliness was good great hamper packages on arrival was a nice little touch and wasn’t expected at all
Disappointed with the quality of the tea supplied as the taste of it was very poor quality tea ( Yorkshire tea ) is what I’d have liked but it wasn’t the end of the world
Overall pleasant stay and I’d return if I was to visit Norwich or Wells-next-the-sea again
Naphtali
Naphtali (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2019年8月24日
For a business trip you just need a bed. But the room was dirty, webs on light fittings, bogeys on the side table, and moving the bed I discovered the last occupants snack fragments. Shower curtain was brown on the base, and room was generally well used.
Parking was good, only one day was it very busy. Outside was quiet. For self service it’s not bad.