我可否免費取消卡西亞山渡假村的預訂，並獲發全額退款？

可以。卡西亞山渡假村在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

卡西亞山渡假村是否設有泳池？

是的，此住宿設有室外泳池。

卡西亞山渡假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

卡西亞山渡假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

卡西亞山渡假村是否有提供機場接駁車服務？

是的，來回機場接駁車由 08:00 至 19:00 按要求提供。費用為每位單程 USD165.00。

卡西亞山渡假村的登記入住及退房時間為何？

登記入住開始時間：14:00；登記入住結束時間：20:00。退房時間為 11:00。延遲退房收取 USD40.00 附加費 (因應供應情況而定)。住宿可提供零接觸登記入住與退房服務。

卡西亞山渡假村店內與附近有什麼好玩？

於溫暖的月份，歡迎暢玩飛索等附近活動。附近其他休閒康樂節目包括娛樂場博彩、洞穴歷奇及生態遊。你可在室外泳池中痛快暢泳，又或充分善用度假村的其他設施/服務，當中包括SPA 服務及花園等。

卡西亞山渡假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

聖伊格納休卡西亞山渡假村優惠

Q: 卡西亞山渡假村是否設有泳池？

是的，此住宿設有室外泳池。

Q: 卡西亞山渡假村是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 卡西亞山渡假村是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 卡西亞山渡假村是否設有戶外私人空間？

是的，每間客房都配備陽台或庭院。

10/10 完美

2025 年 7 月 26 日

Amazing staff

The accommodations are definitely rusric, but the service is amazing. Friendly and attentive staff make this a great place to stay.

1 晚友伴旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 18 日

Nice garden and pool, nice room, no restaurant in the resort only delivery, next to the main road with truck noise in the garden, outside of town

Markus (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 4 月 7 日

Fantastic customer service located in lush grounds

Fantastic customer service from the moment i checked in. Carlos, Sariya and Marisol were Fantastic. Carlos even gave us an evening tour of the lush groubds to searxh for exotic animals. I perfect place to stay to explore the Mayan ruins. Highly recommend this wonderful, beautiful property.

Sean (4 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 3 月 12 日

Beautiful place to stay.

Nice comfortable rooms and relaxing pool. Great to have the restaurant there. It's only $10 to take a taxi from the center of San Ignacio. Staff are very friendly and helpful. Booked tours and a ride to the airport for me. Beautiful property. Wish they would plant more trees by the road to drown the noise some. Would definitely stay here again.

3 晚行程

Hotels.com 真實旅客評價

10/10 完美

2025 年 2 月 25 日

TEAL (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2025 年 2 月 23 日

Location on the hill was beautiful. The pool was also very nice. The only issue we had was due to lack of booked rooms the restaurant and bar was closed for dinner and breakfast on our last day.

Paul (2 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2025 年 2 月 9 日

We had a great stay at Cassia. The staff were extremely friendly and helped us with everything we needed.

Ditte (4 晚友伴旅程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 2 月 8 日

Buyers be aware!

We chose this place due the location and amenities, but upon arrival we found out things were different. Pictures matched the place, but no service. Started with the restaurant is not going to be open, as well as the pool bar because there was not enough guests. Not being in town became a problem to eat. Food delivery was messy and not reliable. All the tours, spa, trails were not there, everything had to be subcontracted for a higher price.

3 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 1 月 22 日

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.

Shannon (2 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 1 月 17 日

Don’t book here

We have traveled a ton but this is the worst experience we’ve had. There are two windows has big hole in the screen window and you are waiting be to bitten at night in the jungle. The room is super dark. When we asked the hotel to fix the screen window and they only fixed one and complained other units also have broken screen window. Really bad experience and they are charging us $70 because my toddler accidentally draw on the bedsheet - there is no table or chair in the room so we had to put our toddler on bed while we pack.

Bing (2 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2025 年 1 月 14 日

Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

Expedia 真實旅客評價

8/10 很好

2025 年 1 月 10 日

Sumit (1 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 12 月 30 日

Terrible

Hotel Did not respect reservation and had to drive another 3 hours to onother hotel

Luis (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 12 月 29 日

alisa (3 晚行程)

Expedia 真實旅客評價

Hotels.com 真實旅客評價

10/10 完美

2024 年 3 月 26 日

very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂

Troy (4 晚友伴旅程)

Expedia 真實旅客評價

卡西亞山渡假村

Cassia Hill Resort

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卡西亞山渡假村

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常見問題

我可否免費取消卡西亞山渡假村的預訂，並獲發全額退款？

卡西亞山渡假村是否設有泳池？

卡西亞山渡假村是否允許寵物入住？

卡西亞山渡假村是否設有店內泊車位？

卡西亞山渡假村是否有提供機場接駁車服務？

卡西亞山渡假村的登記入住及退房時間為何？

卡西亞山渡假村店內與附近有什麼好玩？

卡西亞山渡假村是否設有戶外私人空間？

評價

卡西亞山渡假村的評價

很好

8.8

8.0

8.8

8.6

8.4

評價

10/10 完美

Amazing staff