Does Cassia Hill Resort offer free cancellation for a full refund?

Yes, Cassia Hill Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Cassia Hill Resort?

Yes, there's free self parking.

Is airport shuttle service offered by Cassia Hill Resort?

Yes, an airport shuttle is available from 8:00 AM to 7:00 PM on request. The charge is USD 165.00 per person one-way.

What are the check-in and check-out times at Cassia Hill Resort?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of USD 40.00 (subject to availability). Contactless check-in and check-out are available.

What is there to do at Cassia Hill Resort and nearby?

Have fun during the warmer months with activities nearby such as ziplining. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Enjoy a swim in the outdoor pool or use the resort's other amenities, which include spa services and a garden.

Does Cassia Hill Resort have any outdoor private spaces?

Yes, every room features a balcony or patio.

Cassia Hill Resort, San Ignacio: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 26, 2025

Amazing staff

The accommodations are definitely rusric, but the service is amazing. Friendly and attentive staff make this a great place to stay.

1-night trip

10/10 Exceptional

Feb 9, 2025

We had a great stay at Cassia. The staff were extremely friendly and helped us with everything we needed.

Ditte, 4-night trip

10/10 Exceptional

Dec 27, 2024

Beautiful property and amazing service from everyone on the staff.

Julia, 4-night trip

8/10 Very good

May 18, 2025

Nice garden and pool, nice room, no restaurant in the resort only delivery, next to the main road with truck noise in the garden, outside of town

Markus, 2-night trip

10/10 Exceptional

Jan 14, 2025

Cassia Hill Resort is beautiful and each stand alone casita is charming and well equipped. The staff is delightful and Marisol provides excellent suggestions for local restaurants to visit and fun activities to experience.

8/10 Very good

Nov 28, 2023

Excellent property and would recommend and stay again

Dion, 1-night trip

8/10 Very good

Feb 23, 2025

Location on the hill was beautiful. The pool was also very nice. The only issue we had was due to lack of booked rooms the restaurant and bar was closed for dinner and breakfast on our last day.

Paul, 2-night trip

10/10 Exceptional

Apr 7, 2025

Fantastic customer service located in lush grounds

Fantastic customer service from the moment i checked in. Carlos, Sariya and Marisol were Fantastic. Carlos even gave us an evening tour of the lush groubds to searxh for exotic animals. I perfect place to stay to explore the Mayan ruins. Highly recommend this wonderful, beautiful property.

Sean, 4-night trip

10/10 Exceptional

Dec 14, 2022

The grounds were beautiful, the staff was very friendly and the rooms was big and very clean. Had a great stay and would definitely go back.

10/10 Exceptional

Mar 12, 2025

Beautiful place to stay.

Nice comfortable rooms and relaxing pool. Great to have the restaurant there. It's only $10 to take a taxi from the center of San Ignacio. Staff are very friendly and helpful. Booked tours and a ride to the airport for me. Beautiful property. Wish they would plant more trees by the road to drown the noise some. Would definitely stay here again.

3-night trip

10/10 Exceptional

Mar 17, 2024

Great stay

Great stay. Short but sweet

John, 1-night trip

10/10 Exceptional

May 2, 2023

Great location and spacious room and property. Would definitely recommend this property.

Warren, 1-night trip

10/10 Exceptional

Mar 26, 2024

very nice peaceful resort. staff was very welcoming and i especially enjoyed my time with nandina and the restaurant staff. they gave great reccomendations for activities and complimented my spanish speaking abilities😂

Troy, 4-night trip

10/10 Exceptional

Jul 14, 2022

We had a wonderful stay at Cassia Hill Resort. It was easy to drive to downtown San Ignacio and other places. We always enjoyed coming back to this peaceful place. The staff is super friendly and the property is beautiful.

Francois-xavier, 4-night trip

10/10 Exceptional

Jun 18, 2024

We had the best stay there! The pool is awesome and the staff were very friendly. The grounds are a little overgrown… and this place looks like Covid hit it pretty hard, but it has SO much potential and we had such a great time that I hope more people stay there! Our room/cabana had a king and 2 doubles- Perfect for our family of 5!

Cori, 1-night trip

10/10 Exceptional

May 29, 2024

The best place to stay in San Ignacio!! The grounds were absolutely beautiful, a little oasis just outside of the town center. The rooms were so clean and the AC was strong which we needed. The restaurant was great and so accommodating with our meals. All of the staff was wonderful and friendly. And the infinity pool was the cherry on top!

Katherine, 4-night trip

8/10 Very good

Mar 28, 2023

The room was spacious, clean and comfortable.

Daniel, 1-night trip

10/10 Exceptional

Jan 9, 2023

Wonderful place we can't wait to go back and recommend to our friends! Thank you!

10/10 Exceptional

Jan 2, 2023

I love that nature surrounded you! The room and beautiful decor was excellent! The pool was perfect and it was very quiet. The staff were so friendly and very helpful!

10/10 Exceptional

Dec 28, 2022

Wow! What a great place! We stayed in a cottage that was

James, 3-night trip

10/10 Exceptional

Feb 27, 2023

The pool was lovely. The room was large and very nice. Pretty view. The tours they arranged for us were extremely fun and worthwhile.

Rachel, 3-night trip

8/10 Very good

Jan 22, 2025

Great eco hotel

The grounds and pool at this hotel were stunning! Proximity to San Ignacio and all activities perfect! The room was lovely and spacious with a beautiful outdoor shower. The food at the restaurant was delicious and the head chef was so kind and thoughtful. My son and I got a stomach flu one day and she made us a an amazing ginger tea. The only downfall at this resort was the low water pressure and lack of hot water. You only get about 5 minutes before the hot water runs out.

Shannon, 2-night trip

10/10 Exceptional

Feb 26, 2024

excellent property we stayed in the premier bungalows absolutely beautiful . the staff was wonderful , everything is very clean its a 5mn. taxi into the village the breakfast , lunch and dinner is great . wonderful place to stay . will always stay at this place when we return . thank you for the great visit jorge , nela sharon , david from upstate ny

10/10 Exceptional

Jul 4, 2023

This place is where you need to stay! Great infinity pool upgraded my room twice since I had to extend my stay while traveling to Tikal. They are over the top above expectation friendly and had a bottle of wine for my wife which greatly appreciated. This hotel is quite at night and on a nature botanic garden

David, 3-night trip

10/10 Exceptional

Mar 18, 2024

The grounds of this hotel are very nice. Staff is friendly too. Our room was big and updated. Very clean. There is a restaurant on site that was good and convenient when you wanted a small meal or drink. Very beautiful property. Quiet.

Cameo, 3-night trip

Cassia Hill Resort

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