Rethymno Palace, where the Cretan sun shines bright, offers a tranquil retreat with two restaurants serving Mediterranean cuisine and a spa to treat your senses. Enjoy beach volleyball on the private beach or unwind by the poolside bar; take advantage of free in-room WiFi and activities like boat tours.
VIP Access
Reviews
8.48.4 out of 10
Very good
Popular amenities
Airport transfer
Bar
Pool
Gym
Spa
24/7 front desk
Main amenities (12)
Daily housekeeping
On the beach
2 restaurants and 2 bars/lounges
Full-service spa
Breakfast available
Fitness centre
Sauna
Beach towels
Seasonal outdoor pool
Children's pool
Beach bar
Pool bar
Feel at home (6)
Babysitting (surcharge)
Children's pool
Playground on-site
Fridge
Private bathroom
Television
Room options
Available filters for rooms
Showing 6 of 6 rooms
View all photos for Family Room (Open Plan)
Family Room (Open Plan)
Highlights
Garden
Furnished balcony
Soundproofed
Air conditioning
Heating
Fridge
TV
Blackout curtains
35 sq m
Sea view
Sleeps 4
1 Double Bed and 2 Single Beds
View all photos for Deluxe Suite, Sea View (Panoramic)
Chania (CHQ-Ioannis Daskalogiannis) - 68 min drive
Airport shuttle (surcharge)
Area shuttle (surcharge)
Restaurants
Paraplous - 2 min drive
Cafe Greco - 11 min walk
Ακρογιάλι - 2 min drive
Eva Bay Bar - 11 min walk
Taverna Mythos - 10 min walk
About this property
Rethymno Palace
When visiting Rethymno, Rethymno Palace is a great choice to consider. Guests can visit the spa to be pampered with Swedish massages, facials or body scrubs, and Dining Room Nafsika, one of 2 restaurants, serves Mediterranean cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include 2 bars/lounges, a beach bar and a fitness centre.
All-inclusive
All-inclusive room rates at Rethymno Palace are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).
Languages
English, French, German, Greek, Italian
At a glance
Hotel size
229 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: noon
Express check-in available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Babysitting*
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Free on-site self-parking
Transfers
Airport shuttle on request (available 24 hours a day)*
Off-site
Area shuttle within 75 kilometres*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge)
2 restaurants
2 bars/lounges
Beach bar
Poolside bar
Coffee shop
Barbecue grills
Room service (limited hours)
Snack bar/deli
Travelling with children
Children's pool
Playground
Babysitting (surcharge)
Local/corner shop
What to do
On the beach
Beach volleyball
Scooter/moped hire
Boat tours
Pool table
Hiking/biking trails nearby
Horse riding nearby
Motor boating nearby
Snorkelling nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Luggage storage
Bike hire
Beach towels
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Terrace
Library
Television in common areas
Fitness centre
Seasonal outdoor pool
Arcade/games room
Full-service spa
Sauna
Massage/treatment rooms
Accessibility
Lift
Wheelchair-accessible path to lift
Well-lit path to entrance
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Ceiling fan
Coffee/tea maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
What to enjoy
Furnished balcony
Freshen up
Private bathroom
Bath or shower
Free toiletries
Hairdryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Fridge
Free bottled water
Free tea bags/instant coffee
More
Daily housekeeping
In-room safe (surcharge)
Special features
Spa
Guests can pamper themselves with a trip to the on-site spa, which has 2 treatment rooms. Services include Swedish massages, Thai massages, facials and body scrubs. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
Dining
Dining Room Nafsika – This buffet restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Erotokritos – This restaurant specialises in Mediterranean cuisine and serves lunch and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November to 31 March, EUR 4.00 per accommodation, per night
A tax is imposed by the city: From 1 April to 31 October, EUR 15.00 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 15 for adults and EUR 7.5 for children
Airport shuttle service is offered for an extra charge of EUR 95 per vehicle (one-way)
Local area shuttle service is offered for an extra charge
Safes in guest rooms can be used for an extra charge
Children & extra beds
Babysitting is available for an extra charge
Pool, spa, & gym (if applicable)
Pool access available from 9:00 AM to 7:00 PM
The seasonal pool is open from April to October
Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 500 owing to national regulations. For further details, please contact the property using information on the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 18230342
Also known as
Rethymno Palace Hotel
Rethymno Palace Rethymno
Rethymno Palace Hotel Rethymno
Frequently asked questions
Does Rethymno Palace offer free cancellation for a full refund?
Yes, Rethymno Palace does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Rethymno Palace?
Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9:00 AM to 7:00 PM.
Are pets allowed at Rethymno Palace?
Sorry, pets aren't allowed.
Is parking offered on site at Rethymno Palace?
Yes, there's free self parking.
Is an airport shuttle service offered by Rethymno Palace?
Yes, an airport shuttle is available. The charge is EUR 95 per vehicle one-way.
What are the check-in and check-out times at Rethymno Palace?
Check-in start time: 2 PM; check-in end time: noon. Check-out time is 11 AM. Express check-in is available.
What is there to do at Rethymno Palace and nearby?
Have fun with on-site activities such as volleyball and boat tours. Additional recreation nearby includes hunting. Indulge in a treatment at the spa and enjoy other amenities such as 2 bars and a seasonal outdoor pool. Rethymno Palace also has a sauna and a Turkish bath, as well as an arcade and a garden.
Are there restaurants at or near Rethymno Palace?
Yes, there are 2 on-site restaurants, featuring Mediterranean cuisine.
Does Rethymno Palace have any outdoor private spaces?
Yes, every room features a furnished balcony.
What's the area around Rethymno Palace like?
Rethymno Palace is a short 4-minute walk from Platanes Beach and 9 minutes' walk from Rethimno Kart.
Have a question?
Beta
Get instant answers with AI powered search of property information and reviews.
Rethymno Palace Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
7.4/10
Eco-friendliness
Reviews
10/10 Exceptional
4 July 2022
Great place and value for money.
Maria
Maria, 5-night trip
10/10 Exceptional
5 October 2022
Lovely hotel and a great base to get to other areas of the island. We had a double room upgrade to a sea view which was nice
Lee
Lee, 2-night trip
8/10 Very good
13 August 2023
The employees of the front desk need to have more knowledge to guide better the tourist
Eranuhe
Eranuhe, 5-night trip
10/10 Exceptional
18 October 2022
Beautiful Hotel right on the beach. Air Con in first room did not work, they immediately tried to fix and after day 2 with still not Air con, they moved us to a different room.
Derek
Derek, 6-night trip
10/10 Exceptional
21 August 2022
Great stay if you prefer outside the main town.
Generally, my stay was great—starting with my room (#400), which I highly recommend if you don’t mind having two single beds. The view is great (pool and ocean view).
As always, there is one minor “problem” if we are picky. At one point I asked one if the younger server-helpers whether there was water available (because I asked after the breakfast buffet closed). Instead of going to check, he told me to go and check.
The one server, Evaggelia, was fantastic!
Verified traveller
3-night trip
6/10 Good
15 October 2022
Blocked drains that smell constantly on your balcony.
Drilling at 6.55 am.
Sea view rooms are not side view rooms. Hotel has no sea view rooms.
Miwadi for breakfast replacing fresh juice. Food ok but disappointing choice apart from breakfast.
V clean nice pool area, beach has a lovely view but dont try swimming with out protective shoes.
4 star premises. Could be better with attention to details. Cant blame the general staff they are v nice.
john
john, 6-night trip
10/10 Exceptional
24 November 2024
Eranuhe
Eranuhe, 4-night trip
8/10 Very good
11 July 2024
Claus
Claus, 6-night trip
8/10 Very good
1 June 2024
Schönes Hotel direkt am Strand - toller Pool. Angenehme Zimmer - groß und sauber. Der Service im Restaurant nicht immer freundlich. Essen landestypisch; Auswahl OK.Sehr freundlicher Service an der Rezeption.
Nils
Nils, 7-night trip
8/10 Very good
7 May 2024
Värt vartenda öre!!!
Mysigt hotell med fin utsikt (om man har utsikt mot poolen + havet som oss). Vi bokade All-inclusive vilket var mycket bra. Dem har varierande mat från lunch till middag dessutom inte samma samma lunch varje dag. Bra variation! Dem har sin egna Beach Bar/Taverna som är precis vid stranden/havet. Vi är i helhet extremt nöjda med detta boende. Värt vartenda öre!
Verified traveller
6-night trip
10/10 Exceptional
4 September 2023
Nach dem Wechsel in ein anderes 5*Hotel ist die Qualität des Rethymno Palace noch deutlicher geworden.
Sehr schöne, saubere und gepflegte Anlage.
Sehr strukturiert die Arbeitsweise des erfahrenen Personals.
Nicht nur Aushilfen oder Schüler:innen beschäftigt, sondern auch motivierte ältere Mitarbeiter.
Sicherheitspersonal vorhanden.
Wir empfanden es als ruhiges Hotel.
Zwei mal die Woche kretischer Abend.
Wir empfehlen es auf jeden Fall.
I.
I., 5-night trip
10/10 Exceptional
1 June 2023
Marianne
Marianne, 2-night trip
10/10 Exceptional
3 October 2022
ayoub
ayoub, 2-night trip
8/10 Very good
13 September 2022
Hotel war sehr gut, Räumlichkeiten waren sauber sowie ein schönes Zimmer . Der Transfer war nicht wie angegeben Inklusiv, mussten 120 Euro 1 weg Taxi bezahlen. Rezeption fühlte sich nicht verpflichtet aufzukommen für dieses Problem. Schade :(
sandro
sandro, 7-night trip
4/10 Fair
5 September 2022
Heidi
Heidi, 3-night trip
6/10 Good
4 September 2022
Eranuhe
Eranuhe, 6-night trip
6/10 Good
8 August 2022
For mye fokus på all inklusive gjester, om man ikke har det selv. Går litt utover service på steder hvor det ikke er all inklusive gjester. Kamp om solsenger både rundt basseng og på strand. Ikke nok solsenger.
Rent og fine rom, men litt små. Fine bad.
Vidar
Vidar, 7-night trip
8/10 Very good
4 July 2022
Piscina e spiaggia comode. Ristorante con molte offerte e self service. Purtroppo le camere con richiesta di tre letti hanno un divano durissimo con lenzuolo appena appoggiato, improponibile.
Carla Maria
Carla Maria, 7-night trip
6/10 Good
30 June 2022
Hotel propre dans l ensemble mais equipements et decoration vieiillote. Coffre fort payant, climatisation vieille et longue au fonctionnement. Une seule par carte par chambre, petit dejeuner moyen. Prestation correcte mais n equivaut pas a celle d un 5 etoiles.
Atar
Atar, 3-night trip
2/10 Poor
25 June 2022
Kein 5-Sterne-Service
Wir haben ein Open Plan Sea View für 2 Personen gebucht und beim Check-in ein solches Zimmer in der obersten Etage bekommen. Es war etwa so groß wie bei der Buchung angegeben und hatte einen wunderschönen Meerblick. Allerdings war es bei Ankunft nicht klimatisiert und ca. 30 Grad heiß. Trotz Einschalten der Klimaanlage auf höchster Stufe und dem Versuch bei laufender Klimaanlage zu schlafen, wurde es nicht „kälter“ als 28 Grad. Nach einer schlaflosen Nacht baten wir um ein anderes Zimmer, z. Bsp. 1 Etage tiefer. Wir wurden aber mehrfach abgewiesen ober bekamen Zimmer einer schlechteren (bzw. günstigeren) Kategorie ohne finanziellen Ausgleich angeboten. Erst bei unserer 5. Beschwerde und nach 2 heißen Nächten bekamen wir 1 Zimmer 1 Etage tiefer, welches bereits offensichtlich mindestens 1 Tag frei war. Aber auch hier war die Klimaanlage offensichtlich zentral in ihrer Leistung gedrosselt und eine Kühlung unter ca. 26 Grad Raumtemperatur war selbst bei 24 Stunden eingeschalteter Klimaanlage nicht möglich. Bei unserer Buchung über Expedia hatten wir einen Late-check-out von 2 Stunden mitgebucht. Dieser wurde uns von der Rezeption verweigert und erst nachdem wir bei Expedia angerufen haben und diese mit dem Hotel telefoniert haben, wurde er uns gewährt. Fazit: Ein eigentlich schönes Hotel, aber unfreundliche und respektlose Mitarbeiter an der Rezeption, bei denen man wie ein Bittsteller abgewimmelt wird, wenn man das möchte, wofür man beim Check-in bezahlt hat.
Verified traveller
13-night trip
10/10 Exceptional
19 June 2022
Arthur
Arthur, 7-night trip
10/10 Exceptional
14 June 2022
Hotel was spotless and the staff were very friendly. Lovely location on the beach. Overall I couldn’t fault it.
Peter Jason
Peter Jason, 7-night trip
10/10 Exceptional
7 June 2022
Amazing food
Sabrina
Sabrina, 6-night trip
10/10 Exceptional
17 May 2022
Houssam
Houssam, 7-night trip
10/10 Exceptional
9 May 2022
Très bel établissement soigné et confortable. Beaucoup d'espace ce qui permet de ne pas avoir l'impression que nous sommes collés aux autres. Le bémol : l'accès à la partie détente (massage, sauna) qui est payant et relativement coûteux au regard du reste.