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Relais & Châteaux Heritage Madrid

5.0 star property
Luxury hotel with restaurant, near Lazaro Galdiano Museum

Choose dates to view prices

Photo gallery for Relais & Châteaux Heritage Madrid

Bar (on property)
Lobby
Bar (on property)
Designer toiletries, hair dryer, bathrobes, slippers
1 bedroom, minibar, in-room safe, desk
In the heart of Madrid, Relais & Châteaux Heritage Madrid offers a luxurious retreat. Savor breakfast at the on-site restaurant or unwind with a coffee in the cafe. With multilingual staff and free in-room WiFi, guests can easily connect to all that Gran Via has to offer.
VIP Access

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Airport transfer
  • Bar
  • Pet-friendly
  • Non-smoking
  • Laundry facilities
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Breakfast available
  • Coffee shop/cafe
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff

Feel at home (6)

  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout curtains
  • Lift
  • Minibar
The current price is HK$2,914
HK$3,206 total
includes taxes & fees
27 Oct - 28 Oct

Why we love this property

Culinary experiences galore
A restaurant, cafe, and bar offer culinary choices at this hotel. Experience international cuisine and start the day with a buffet breakfast.
Luxury sleep experience
Blackout drapes and turndown service create a perfect night's rest. Guests slip into plush dressing gowns and enjoy the minibar in these luxury rooms.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Classic Double Room with Parking (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room with Parking (Interior)

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Triple Room

1 bedroom, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Junior Suite

1 bedroom, minibar, in-room safe, desk

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
  • 49 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Deluxe Double Room

1 bedroom, minibar, in-room safe, desk

Deluxe Double Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Bathrobes
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Mobility Accessible (Interior)

Bathroom

Double Room, Mobility Accessible (Interior)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Separate bedroom
Blackout curtains
Hairdryer
Designer toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Family Room, Connecting Rooms (Deluxe)

1 bedroom, minibar, in-room safe, desk

Family Room, Connecting Rooms (Deluxe)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
  • 65 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Classic Double Room (Interior)

1 bedroom, minibar, in-room safe, desk

Classic Double Room (Interior)

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Hairdryer
Designer toiletries
Bathrobes
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

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About the area

Map
Calle Diego de León, 43, Madrid, 28006

What's nearby

  • Bernabéu Stadium - 3 min drive - 2.5 km
  • Gran Via - 3 min drive - 2.9 km
  • Prado Museum - 4 min drive - 3.2 km
  • El Retiro Park - 6 min drive - 4.0 km
  • Royal Palace of Madrid - 6 min drive - 4.3 km

Getting around

  • Madrid (MAD-Adolfo Suárez Madrid-Barajas) - 11 min drive
  • Calanas Station - 5 min drive
  • Madrid Recoletos Station - 25 min walk
  • Nuevos Ministerios Station - 25 min walk
  • Diego de Leon Station - 4 min walk
  • Avenida de America Station - 6 min walk
  • Nunez de Balboa Station - 7 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Levadura Madre - ‬1 min walk
  • ‪Rincon de Pardiñas - ‬2 min walk
  • ‪Bendita Locura Coffee - ‬1 min walk
  • ‪Marisquería Norte Y Sur - ‬3 min walk
  • ‪Pink Bourbon - Espresso Bar - ‬1 min walk

About this property

Relais & Châteaux Heritage Madrid

At Relais & Châteaux Heritage Madrid, you'll be a short five-minute drive from Bernabéu Stadium and Gran Via. You can relax with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. This luxurious hotel is also a short five-minute drive from El Retiro Park and Prado Museum. Fellow travellers love the helpful staff. Public transportation is only a short walk: Diego de Leon Station is 4 minutes and Avenida de America Station is 6 minutes.

At a glance

DONE

Hotel size

    • 46 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:30 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Bike hire

Facilities

  • Built in 2017
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Lift
  • Accessible airport shuttle

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Climate-controlled air conditioning and heating
  • Minibar
  • Bathrobes and slippers

Sleep well

  • Blackout curtains
  • Soundproofed rooms
  • Turndown service
  • Bed sheets provided

Freshen up

  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

The property is a member of Relais & Chateaux.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 38 per person
  • Airport shuttle service is offered for an extra charge of EUR 170 per vehicle (return. Maximum occupancy 3)

Policies

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates).
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cash transactions at this property cannot exceed EUR 1000 owing to national regulations. For further details, please contact the property using information on the booking confirmation.

Also known as

Relais Châteaux Heritage Madrid
Relais & Châteaux Heritage Madrid Hotel
Relais & Châteaux Heritage Madrid Madrid
Relais & Châteaux Heritage Madrid Hotel Madrid

Frequently asked questions

Does Relais & Châteaux Heritage Madrid offer free cancellation for a full refund?

Yes, Relais & Châteaux Heritage Madrid does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Relais & Châteaux Heritage Madrid?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Relais & Châteaux Heritage Madrid?

Sorry, there's no on-site parking at Relais & Châteaux Heritage Madrid.

Is an airport shuttle service offered by Relais & Châteaux Heritage Madrid?

Yes, an airport shuttle is available. The charge is EUR 170 per vehicle return.

What are the check-in and check-out times at Relais & Châteaux Heritage Madrid?

Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.

Is there an on-site casino at Relais & Châteaux Heritage Madrid?

No, this hotel doesn't have a casino, but Casino de Madrid (4-min drive) and Casino Gran Via (5-min drive) are both nearby.

What is there to do at Relais & Châteaux Heritage Madrid and nearby?

Recommended spots to visit include Lazaro Galdiano Museum (10-min walk) and Bernabéu Stadium (1.6 mi), along with Thyssen-Bornemisza National Museum (1.9 mi) and El Retiro Park (2 mi).

Are there restaurants at or near Relais & Châteaux Heritage Madrid?

Yes, there's an on-site restaurant that offers international cuisine.

What's the area around Relais & Châteaux Heritage Madrid like?

Relais & Châteaux Heritage Madrid is a short 4-minute walk from Diego de Leon Station and 7 minutes' walk from Paseo de la Castellana.

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Reviews

Relais & Châteaux Heritage Madrid Reviews

9.8

Exceptional

10

Cleanliness

9.4

Location

9.8

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities

What guests liked

  • Breakfast was consistently described as delicious, excellent, and outstanding with multiple options for all appetites. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Restaurant
Location
Food
Boutique hotel
Breakfast
Culture
Amenities
Upgrade

Reviews

10/10 Exceptional

Excellent

The hotel is beautifully appointed with high end finishes. The staff is very polite, helpful and professional. The hotel is very well located and is relatively close to nice restaurants and shopping. I highly recommend this hotel. Really enjoyed our stay.
Denis, 4-night trip

10/10 Exceptional

Wonderful stay in Madrid.

This is a boutique hotel in an excellent location of the Barrio Salamanca of Madrid. The hotel is quiet, luxurious and spotless. The moment we arrived we felt at home, personal touch everywhere and with everyone. Breakfast is outstanding. Concierge was able to get us every reservation we requested. We are specially grateful to Alvaro in the front desk and Adria, multi task gentleman who helped on everything.
marcelo, 2-night trip

10/10 Exceptional

Excellent room and the services
Maximino, 1-night trip

10/10 Exceptional

Wonderful rooms and extremely helpful staff.
Margot, 2-night trip

10/10 Exceptional

It was a nice hotel.
Nikki, 2-night trip

10/10 Exceptional

Great staff and awesome breakfast
Michael, 5-night trip

10/10 Exceptional

excellent property and service.
Kent, 1-night trip

10/10 Exceptional

We had a wonderful stay! The staff incredible, our room was upgraded and it was a beautiful surprise! We ate in the hotel restaurant and it was fantastic. Our waiters were So accommodating. The staff made our visit exceptional!
Celeste, 3-night trip

10/10 Exceptional

Best hotel of my whole trip. The rooms are super comfortable, stylish and the staff is simply amazing!! A true gem
Marco, 3-night trip

10/10 Exceptional

Had a lovely experience at the Heritage hotel
Lorenzo, 5-night trip

10/10 Exceptional

I will stay here again
Rafael, 3-night trip

10/10 Exceptional

Great place to stay in Madrid

Extraordinary service and attention to guests. Clean hotel, nice rooms, and the people that work everywhere there know how to make a great experience to any guest. Highly recommended
4-night trip

8/10 Very good

Old but stylish; staff went out of their way to satisfy us under trying conditions…
Guillermo, 2-night trip

10/10 Exceptional

This hotel is amazing and the staff make it unbelievable. We had a great time and will be back!
Marebeth Lee, 4-night trip

10/10 Exceptional

Excellent service
Sabrina, 4-night trip

10/10 Exceptional

It was amazing the service the people everything was really incredible. One of the best hotels in Europe that I’ve stayed . I recommend it a 100%
Jessica, 4-night trip

10/10 Exceptional

This was an awesome experience! The staff went above and beyond to make our stay the best. The front desk staff ensured we knew our way around Marid, they made dining reservations for us, they called the rental car company for us, they let us know where to stop on the way to San Sabastian, really anything we asked! The restaurant staff was extremely friendly and helpful and very attentive. Highly recommend staying here.
Edith Silvana, 4-night trip

10/10 Exceptional

The staff is very pleasant, professional, helpful, and roll the red carpet at all time of stay. Room service serviced the room daily kept up and refreshed the room thru out the day! Loved my room, balcony and stay!
Houda, 4-night trip

10/10 Exceptional

lovely boutique hotel in a quiet neighborhood. Safe for walking at night. Great breakfast included. Excellent service, I felt personally attended to. Beautiful decor, Recommended
Miriam, 2-night trip

10/10 Exceptional

Great staff
roldig, 2-night trip

10/10 Exceptional

Excellent hotel and location.
Noah, 4-night trip

10/10 Exceptional

Excellent property. The staff is also amazing.
Camilo, 2-night trip

8/10 Very good

Superb location and friendly staff

Hotel location is good, rooms are slightly small and the only thing that was not good about it was that the shower area did not have a door to isolate it from the room. It happened that we were there at the time of the power blackout, the staff did everything thing to insure that our stay is not interrupted although it was a nation wide thing, they were extremely helpful and accommodating.
Fatima, 3-night trip

10/10 Exceptional

Great experience
Alvin, 1-night trip

10/10 Exceptional

I had the best time staying at the Heritage Madrid hotel. It has a perfect location and very friendly and helpful staff. Can’t wait to be back!
Tatiana, 6-night trip