CHENGDU SERENGETI HOTEL is a great choice for a stay in Chengdu. Guests will have free perks such as WiFi, self-parking and wired Internet.
At a glance
Hotel size
357 rooms
Arranged over 22 floors
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cots (infant beds)
Pets
Pets not allowed
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free on-site self-parking
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–9:30 AM
2 restaurants
Coffee shop
Room service (limited hours)
Working away
Business centre
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Facilities
Banquet hall
Room amenities
Be entertained
Television
Digital TV channels
Home comfort
Air conditioning (climate-controlled)
Electric kettle
Slippers
Iron/ironing board
Sleep well
Blackout curtains
What to enjoy
Separate sitting area
Freshen up
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Phone
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately CNY 40 for adults and CNY 40 for children
Children & extra beds
Rollaway beds are available for CNY 130.0 per night
Policies
This property accepts credit cards.
Also known as
CHENGDU SERENGETI HOTEL Hotel
CHENGDU SERENGETI HOTEL Chengdu
CHENGDU SERENGETI HOTEL Hotel Chengdu
Frequently asked questions
Are pets allowed at CHENGDU SERENGETI HOTEL?
Sorry, pets aren't allowed.
Is parking offered on site at CHENGDU SERENGETI HOTEL?
Yes, there's free self parking.
What are the check-in and check-out times at CHENGDU SERENGETI HOTEL?
Check-in start time: 2 PM; check-in end time: midnight. Check-out time is noon.
Are there restaurants at or near CHENGDU SERENGETI HOTEL?
Yes, there are 2 on-site restaurants.
CHENGDU SERENGETI HOTEL Reviews
Reviews
5.4
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.8/10
Cleanliness
6.0/10
Staff & service
7.0/10
Amenities
6.4/10
Property conditions & facilities
Reviews
6/10 Good
27 March 2019
Verified traveller
5-night trip
Verified Expedia guest review
2/10 Poor
17 July 2017
No water!
I booked this hotel for my parents. The hotel staff told them that there would be no water from 9pm - 1:30am. My parents thought it was okay and they checked in. After that they noticed that there was already no water then around 5:30. They decided to switch to another hotel because of this. They check out without touching any piece in the room but the hotel refused to refund.
Verified traveller
1-night trip
Verified Expedia guest review
2/10 Poor
13 July 2017
No running water
We never stayed at the hotel. They informed us of no running water when we were checking in.
Verified traveller
1-night trip
Verified Orbitz guest review
10/10 Exceptional
19 August 2019
Good environment
Helpful staff
Decent food
Good hygiene
Sunny
Sunny, 1-night business trip
Verified Expedia guest review
6/10 Good
15 April 2019
Verified traveller
1-night trip
Verified Expedia guest review
6/10 Good
16 September 2017
Large and comfort room
The hotel itself is perfect. Very good price with a spacious room, clean bathroom and comfort bed. There is airport transfer and the driver is really nice.
I did not book via a Chinese website. There was therefore not smooth when check-out. We opt paying directly to the hotel but need to leave at 5am to catch flights. They charged us a higher price than the price we booked. We had no time to argue with them and settle the bill first but need to go through the refund process.