Does White Hart, Newmarket by Marston's Inns offer free cancellation for a full refund?

Yes, White Hart, Newmarket by Marston's Inns does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at White Hart, Newmarket by Marston's Inns?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at White Hart, Newmarket by Marston's Inns?

Yes, there's free self parking.

What are the check-in and check-out times at White Hart, Newmarket by Marston's Inns?

Check-in start time: 2 PM; Check-in end time: 10:00 PM. Check-out time is 11 AM. Contactless check-in and check-out are available.

What is there to do at White Hart, Newmarket by Marston's Inns and nearby?

White Hart, Newmarket by Marston's Inns has a garden.

Are there restaurants at or near White Hart, Newmarket by Marston's Inns?

Yes, White Hart Newmarket offers British cuisine.

What's the area around White Hart, Newmarket by Marston's Inns like?

White Hart, Newmarket by Marston's Inns is just a short 8-minute walk from Newmarket Station.

White Hart, Newmarket by Marston's Inns, Newmarket: Hotel Reviews, Rooms & Prices

8/10 Very good

Aug 18, 2025

Great venue

We didn't have breakfast booked as we were departing early, however we had a meal at lunchtime which was fantastic. Beds were comfortable enough.

1-night trip

8/10 Very good

May 5, 2025

Fantastic location to stay at when attending Newmarket racecourse. Staff are always very helpful and pleasant.

John, 1-night trip

10/10 Exceptional

Mar 24, 2025

Nice place

Lovely place, reception was really friendly and helpful. Great location

Philip, 1-night trip

10/10 Exceptional

Jun 23, 2025

The staff here is truly wonderful! As there is no elevator, they helped us to take our bags upstairs to our rooms. I was working a good portion of our trip and the wifi here was great. The employees offered suggestions on places we could walk to visit in the town and made sure to let us know if the pub kitchen was closing in case we wanted to order.

Joyce, 3-night trip

6/10 Good

Jun 22, 2025

Room 11 was basic but clean. However, as visit was during very hot weather, had to leave window open and consequently was extremely noisy until very late and again early the next morning. We would add that the staff were amazing; friendly and very helpful, even though they were extremely busy .. thank you great staff!

Donna, 1-night trip

8/10 Very good

Apr 7, 2025

Marston's itself was excellent.surperb food and great satisfying breakfast. The hotel rooms were small and a bit dated and requires refurb. Can be very hot and music plays until midnight. However we did enjoy our stay and would return.

colin, 1-night trip

8/10 Very good

Mar 11, 2025

It is conveniently placed for all the attractions that Newmarket has. The room was clean the staff very helpful. The only downside was the stairs as our room was on the second floor and I have mobility problems but I done it and got quicker in the three days we stayed.

Carole, 3-night trip

6/10 Good

Jul 9, 2025

Disappointing stay

The guy on check in was pleasant and helpful, but that was the only time we saw anyone on the desk,The room was small and needed a freshen up,there was marks on the walls ,wallpaper coming off .there was no veiw. The beds were comfortable , and there was a good size bathroom. ,we found our stay disappointing.The hotel needs up dating it looks tired .we have stayed a few times but this has been the worse room.There,s a good size car park,and the location is great

2-night trip

10/10 Exceptional

Jan 23, 2023

Had a lovely time, great food and atmosphere and the staff went out of their way for us.

Rebecca, 1-night trip

10/10 Exceptional

Jul 2, 2024

More than okay for a quick stop

Pleasant and fairly priced in the centre of Newmarket. Staff with very pleasant and helpful.

Michael, 1-night trip

10/10 Exceptional

Feb 28, 2023

Friendly, helpful staff

John, 1-night trip

10/10 Exceptional

Dec 11, 2023

Very homely feel and beautiful building and facilities! Nothing is too much for the staff! I would definitely return!

Tanya, 1-night trip

6/10 Good

Aug 23, 2024

Property tierd rooms need painting. Blood on sheets in one bed. Would not stay again.. Go to the Premier Inn up the road.

Christine, 1-night trip

8/10 Very good

Aug 28, 2023

Great stay

The hotel is clean, the room was basic but a good size with a decent size bathroom, could do with abit of tlc, but the room was very comfortable, there is road noise but to be expected has its on a main Rd in the centre of a lovely town and there is music on at weekend, we was staying three nights ended up staying four, I did think breakfast should be included in the price, The meal we had in the bar was very good. The lady on reception was very pleasant and welcoming, in fact all staff was pleasant,. We had a good time, the races was great, we will come again

3-night trip

8/10 Very good

Mar 15, 2023

Long weekend break in Newmarket

Long weekend break. Hotel is an old Inn well situated on Newmarket high Street. Rooms recently refurbished to a good standard and very helpful staff. Part of pub chain and 20% discount on food for guests. No lift and big flight of stairs to negotiate to access rooms.

steven, 6-night trip

8/10 Very good

Aug 28, 2024

Unfortunately had a beer delivery right outside our window at 8am. Other than that another pleasant stay at The White Hart

BRIAN, 2-night trip

4/10 Fair

Nov 17, 2024

2 rooms booked. First room was very small. Poor sealant round the bath, broken hook in bathroom, peeling wallpaper and no modern facilities, ie. USB ports. Second room, black mould all around window.

Julie, 1-night trip

6/10 Good

Jun 23, 2024

No lights in the room Not working Very warm room

MIKE, 1-night trip

8/10 Very good

Sep 9, 2024

1. Music unnecessarily too laud. I understand it's a pub and some degree of noise is expected, but certainly we could have done with a bit of less dBs. Since we couldn't sleep we decided to take turn it into an opportunity and headed down for a drink, but it was impossible to keep a conversation. There was no need to put the DJ so laud. A bit lower and you could have still keep the fun while making it easier to those who wanted to sleep (or have a conversation in the pub) 2. The TV was not smart TV. Nowadays I think this is a must for all hotels. 3. The carpet and furniture in general looked quite old 4. No contactless key. Not even magstripe card. Just a real physical key to access the room! Nowadays all hotels (even the cheapest ones) have contactless technology for the room

Maximino, 1-night trip

8/10 Very good

Oct 27, 2024

A Great Overnight Stay

We booked in to stay while attending an event nearby, and the location was perfect to get to and from it easily. The staff at the hotel were exceptionally attentive and good-humoured, which made us feel really welcomed. It was an easy check-in, helped by the fact that you can do some of it online. The place was a bit of a maze of corridors when you went up to find your room, which took a bit of getting used to when it came to navigating. One area had a rather musty smell in the corridor, but otherwise everything appeared clean. The place does seem to need a little bit of TLC to fix some paint chipping and general aesthetic wear and tear from years of use, but really, most things were inoffensive all being told. Our room was comfortable, spacious and tidy. Like the corridors, a bit worn down, but nothing that can't be quickly fixed up given a moment of consideration. The lighting was rather odd in both the bedroom and bathroom - very dull, particularly with the latter, and could probably use with updating. Onto the positives, the bed for extremely comfortable and we slept really well. The room even had a huge TV as well, which is always a bonus, as we tend to like to put our feet up in the evening. The local area is great for conveniences, with plenty of different shops and restaurants to visit. We ate in the pub below the accommodation, and the food was exceptionally good. Highly recommend!

1-night trip

6/10 Good

Aug 5, 2022

Great staff - very tired rooms

The best thing about this hotel is clearly the staff. Both the Manager and Duty Manager are having to do so much more than they should as Marstons really need to do more with this "hotel" The refurb for the pub is brilliant - and clearly where they generate most of the money but the rooms are tired and way below anything else i've stayed at this year ( over 50 stays) First room was tiny, super hot and noisy due to kitchen fan out put and overlooking an enclosed rooftop heat trap. Got moved eventually as Steve found a room - but someone else was given a key and was able to open the door at 10 pm !! The bathroom had no main light working and the bath was old so the shower grip had worn away and it was lethal when using shower gel. I was willing to move hotel if i could not get another room but Hotels.com couldn't help - luckily the hotel staff sorted this. I don't want to sound like i'm just a moaning traveler - but i've had so much better for so much less with other stay overs and i think this hotel are frankly able to charge whatever they want based on the town - but its way below par Food was OK - decent service - again the staff are the stars

Rob, 1-night trip

10/10 Exceptional

Oct 10, 2025

Great location

Helpful and Efficient staff

Olivier, 1-night trip

8/10 Very good

Sep 9, 2025

Festlig Bar, og udmærket overnatnings sted

Ældre Hotel,, lidt slidt, men funktionel,, måske ikke så familie egnet,, God bar, med venlig og festlige personale/gæster,, udmærket mad,, morgenmad udmærket,, nemt og bekvemt, til hygge rejsende,, ++ Gratis Pakeeing lige ved døren ++

René, 3-night trip

8/10 Very good

Aug 29, 2025

A pleasant stay

Free parking included with the stay, the room was clean with tea/coffee and a kettle. Would stay here again, very convenient for the horse racing. The bar area does get very busy with a good atmosphere, my only small negative is that the you can hear and feel the music in your room until approx 12:30 am.

ian, 1-night trip

10/10 Exceptional

Aug 12, 2025

Convenient, comfortable, clean and easy

Nice big car park just off the high street with parking included in the stay, check in desk at the back of the building just off the car park which was neat and easy, room was well appointed clean and comfortable. Pub downstairs with food and drink (although just as expensive as everywhere seems to be these days with £5.50-£6 ish pints). Got stuck in the car park for 20 mins or so on my out whilst they got a beer delivery and the truck blocked the only route out of the car park but I imagine that would be a rare occurrence and it was a lovely sunny day and me in no rush it didn't matter.

Tom, 1-night trip

White Hart, Newmarket by Marston's Inns

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