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Caracol Plaza

3.5 star property
Beach hotel with outdoor pool, near Commercial Walkway

Choose dates to view prices

Photo gallery for Caracol Plaza

Living area
Standard Room, 2 Double Beds, Ocean View | Beach/ocean view
Living area
Breakfast, lunch, dinner served; international cuisine
Point of interest
Steps from Principal Beach, Caracol Plaza offers a vibrant retreat with LA CAVA restaurant serving international cuisine for breakfast, lunch and dinner. Relax by the outdoor pool or unwind at the swim-up bar while enjoying free WiFi in public areas.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Free parking
  • Air conditioning
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurants and bar/lounge
  • Outdoor pool
  • Breakfast available
  • Children's pool
  • Pool bar
  • Swim-up bar
  • Room service
  • Conference centre
  • 2 meeting rooms
  • Terrace

Feel at home (6)

  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Lift

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room Standard with Sea View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Sea View

8.0 out of 10
Very good
(1 review)
  • Sleeps 4

View all photos for Double Room Standard with Street View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Double Room Standard with Street View

  • Sleeps 4

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds

7.2 out of 10
Good
(39 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

Hypo-allergenic bedding, in-room safe, desk, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Air conditioning
Hypo-allergenic bedding
Hairdryer
Private bathroom
Free bottled water
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Map
Calle Septima Oriente, esq. 1a Sur, Sector Reforma, Puerto Escondido, OAX, 71980

What's nearby

  • Commercial Walkway - 2 min walk - 0.2 km
  • Zicatela Beach - 3 min walk - 0.3 km
  • Principal Beach - 3 min walk - 0.3 km
  • Puerto Angelito Beach - 18 min walk - 1.4 km
  • Carrizalillo Beach - 2 min drive - 1.9 km

Getting around

  • Puerto Escondido, Oaxaca (PXM-Puerto Escondido Intl.) - 9 min drive

Restaurants

  • ‪La Galeria - ‬8 min walk
  • ‪Tacos Y Tacos - ‬7 min walk
  • ‪Benditos Da Michele - ‬6 min walk
  • ‪Tlayudas "El Azador - ‬9 min walk
  • ‪Restaurante Bar "El Pescador - ‬9 min walk

About this property

Caracol Plaza

Caracol Plaza puts you within a 10-minute drive of Zicatela Beach and Carrizalillo Beach. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at LA CAVA, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a poolside bar, a children's pool and a snack bar/deli. Fellow travellers love the helpful staff.

At a glance

DONE

Hotel size

    • 192 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
    • On-site parking is limited
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Continental breakfast (surcharge) each morning 7:30 AM–noon
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Room service (limited hours)
  • Snack bar/deli

Travelling with children

  • Children's pool

What to do

  • Beach nearby

Working away

  • 2 meeting rooms
  • Conference centre (3767 square feet of space)

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Banquet hall

Accessibility

  • Lift
  • Wheelchair-accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Wheelchair-width doorways

Room amenities

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Bed sheets provided

What to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Local maps

Special features

Dining

LA CAVA – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Continental breakfast is offered for an extra charge of approximately MXN 150 to 250.00 for adults and MXN 150.00 to 250.00 for children

Pool, spa, & gym (if applicable)

  • Pool access available from 8 AM to 9 PM

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
Guests can rest easy knowing that there's a fire extinguisher on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Caracol Plaza
Caracol Plaza Hotel & Resort
Caracol Plaza Hotel & Resort Puerto Escondido
Caracol Plaza Puerto Escondido
Hotel Caracol Plaza Resort Puerto Escondido
Hotel Caracol Plaza Resort
Caracol Plaza Hotel Puerto Escondido
Caracol Plaza Hotel
Caracol Plaza Hotel Resort
Caracol Plaza Hotel
Caracol Plaza Puerto Escondido
Caracol Plaza Hotel Puerto Escondido

Frequently asked questions

Does Caracol Plaza offer free cancellation for a full refund?

Yes, Caracol Plaza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Caracol Plaza?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 8 AM to 9 PM.

Are pets allowed at Caracol Plaza?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Caracol Plaza?

Yes, there's free self parking. Parking spaces may be limited.

What are the check-in and check-out times at Caracol Plaza?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

What is there to do at Caracol Plaza and nearby?

Caracol Plaza has an outdoor pool and a garden.

Are there restaurants at or near Caracol Plaza?

Yes, LA CAVA offers international cuisine.

Does Caracol Plaza have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around Caracol Plaza like?

Caracol Plaza is a short 7-minute walk from Zicatela Beach and 7 minutes' walk from Principal Beach.

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Caracol Plaza Reviews

Reviews

7.6

Good

7.6/10

Cleanliness

7.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Breakfast
View
Service staff
Lobby
Balcony
Location
Rocks
Taxi
Sea

Reviews

8/10 Very good

Service was good. Rooms were decent. Really nice place to stay at close to the beach.
Fabiola, 2-night trip

10/10 Exceptional

Very beautiful and in the middle of town
Carlos, 3-night trip

10/10 Exceptional

I love this place
Francisco Jesús Gordo, 2-night trip

10/10 Exceptional

Good and nice
Maria A., 1-night trip

6/10 Good

Had a nice pool , rooms are old , no phone on the rooms for customer service front desk, overall for a quick stay is ok.
Juan, 1-night trip

8/10 Very good

V
juan pablo, 1-night trip

10/10 Exceptional

The staff were very kind and helpful. The rooms are very spacious. AC blows nice and cold. Wonderful pool with a bar.
Jessica, 2-night trip

10/10 Exceptional

Excellent
Carolina, 2-night trip

8/10 Very good

This property was in rebulding process
Carlos, 3-night trip

4/10 Fair

The property has poor customer service. Hot water was intermittent. Shower drain was clogged. Issues reported were not resolved.
Ruth, 2-night trip

6/10 Good

the second elevator was not working. Staff, not friendly.
Wenceslao, 2-night trip

2/10 Poor

Worse hotel I’ve stayed in. Terrible customer service. Only got two towels, for three of us. We needed more toilet paper on our third day, I asked the receptionist if they could give us more, he was very rude and said we could only get one in a day. Which they didn’t refill. Terrible place.
Lizeth, 1-night trip

8/10 Very good

There was no refrigerator in the room. There was also bad conditioning.. didn’t work. Food service should be 24/7 not 8am-10pm
RAMON, 5-night trip

6/10 Good

I didn’t like that the food service would take a long time and sometimes they would forget. Also, the internet was really slow. But other than that, everything was good!
William Edward, 5-night trip

2/10 Poor

Hay cucarachas en el hotel

DANIEL, 1-night trip

10/10 Exceptional

Mi mejor experiencia

La estancia fue de lo mejor, la vista hacia el mar fue de lo mejor, la ubicacion es muy centrica. Volveria a hospedarme aqui
Helius Abel, 3-night trip

10/10 Exceptional

Nayelli, 1-night trip

6/10 Good

Las instalaciones están descuidadas sin tapa en las cajas de luz y sucias, sin contar que hasta te da miedo usar los blancos ya que te ponen una tarifa por cada cosa que se ensucie o manche
keizi, 1-night trip

8/10 Very good

Estuvo muy padre la estancia solo que no esta a pie de playa y los equipos de gym son algo viejos por lo demas todo bien buen lugar para relax
Frida María Castillo, 3-night trip

2/10 Poor

YEIMI ELISA, 2-night trip

8/10 Very good

Martha, 2-night trip

10/10 Exceptional

Muy bonito lugar, todos muy amigables, nos gusto mucho el lugar, y la locacion
Hector J, 8-night trip

8/10 Very good

Hotel en muy buena ubicacion, no tienen servicio de TV por cable y no permiten meter tu cerveza al área de alberca.
JERONIMO, 2-night trip

10/10 Exceptional

Eduardo, 1-night trip

6/10 Good

La ubicación es muy buena, todo queda cerca. Esta un tanto deteriorado, el horario de la alberca super bien aunque no vi que la limpiaran. Muy bonita vista desde el restaurante aunque el sazon de la comida deja a deber.
Evangelina, 7-night trip