Just needed a bed to sleep in for the night. Driving from Vandenberg Space Force Base in Cali and stopped in El Paso. Exhausted I just needed a bed. But what a great night’s sleep. Modern rooms while elo
真實旅客
1 晚家庭旅程
10/10
Great stay.
C
1 晚行程
10/10
Carina
1 晚行程
10/10
Jose m
1 晚行程
6/10
Amadeo
1 晚行程
10/10
Manuel
1 晚行程
10/10
Galadriel
1 晚行程
6/10
It was dark inside and rooms seemed unnecessarily cramped.
真實旅客
1 晚家庭旅程
6/10
Not a fan of the sliding door that didn't close all the way separating the bathroom from the rest of the room. Otherwise the stay was fine.
Stacie
1 晚家庭旅程
10/10
5 stars
Geno
2 晚行程
8/10
Marcus
1 晚行程
10/10
真實旅客
1 晚友伴旅程
2/10
Requested my car to be brought up at 4am in order to leave for airport. I got down there at 4 am and I went to the car which was left at the curb but no one was there to hand over keys. Couldn't get back into hotel because I had left key card in return box. No one was at front desk. No one was at valet. There was a strange man across the street watching me and saw that I was locked out of hotel. I was banging on the glass door of hotel and no one responded. I was really frightened and felt trapped. Finally, someone with a back pack ran up to front desk and opened the door for me. I was so shaken and I told him what happened. He then got rude and said "well give me the ticket number and I'll get keys". I was shocked. He went and got valet, who got my car keys.
No empathy or apologies. I was shaking all the way to airport. When I provided feedback to Assistant GM, she said that it was a teachable moment for her staff and she said it won't happen again. Again, little empathy.
As a woman traveling alone, I would never consider this hotel. They have poor coverage of front desk and I felt very unsafe.
Sari
1 晚行程
10/10
Grisel
1 晚行程
10/10
Great location
Epifania
2 晚家庭旅程
10/10
Erika
2 晚商務旅程
10/10
Francisco
1 晚行程
10/10
Beautiful hotel with great amenities and friendly staff. Parking is $19/night, fyi.
Kyle
1 晚行程
6/10
So much noise from next door rooms, even you can hear the toilet flush, closing doors, and vibration on the phone.. could not sleep well, as I have to catch a flight early morning.
Gurpreet
1 晚家庭旅程
10/10
Ezequiel
1 晚行程
8/10
This hotel was clean and nice. Staff was very friendly. I did not like the parking situation but that is to be expected with a downtown hotel.