We booked our stay here for our anniversary trip, and it exceeded expectations!
While smaller than pictured, the room was large enough for the two of us. There were enough hangers for us my wife to hang her clothes and coats for four days. And the luggage rack could handle a large duffle bag.
The door to the room was near to the elevators, but we never heard any noise from them landing and opening on our floor. Nor did we hear commotion on the floor.
The same could not be said about the noise from the street, but we attributed that to standard NYC ambiance.
One complaint about the bedding; however, was the plastic mattress pad. While slightly loud, it also was not breathable so it could be a little uncomfortable.
The AC worked well to counter that.
The room was cleaned daily. And at one point when we needed a plunger for a clog, the front desk was able to send maintenance to help with that within 10 minutes. The staff were friendly and accommodating.
The location was the favorite aspect of the hotel from our visit. We were shocked at just how walkable it was to many of the city’s sites, but it was also close to the multiple subway line entrances as well as the NYC Penn Station at MSG. It was close to many shops and restaurants as well.
If we are able to make it back to NYC in the future we will look to stay at Hotel Hayden again.