First off, the check in process was very confusing for us because it was our first time staying here. It would have been nice if someone explained to us how to get from the parking lot to the hotel before we had all of our suitcases in hand. It was very frustrating after a day of driving to not know how to get to our room (you have to go through two different elevators and through the casino). There also were not any luggage carts available, so the process really started our trip on a bad note. However, after that, the stay went smoothly. This was a honeymoon gift, so we did not have to pay for this experience. But I can say it would not have been worth the money if it was. For this price, we expected over the top service and an incredible room. And while the staff were friendly and the room was clean, it truly did not rock our world. The casino is fun. Ginger is DELICIOUS! We had a great time - but free is always fun.