Wedding happening at the venus which we were not informed about noise going on late. Woken at 1am with people knocking on doors and shouting in corridor. Call reception and got Tesco answer message and no call back. Woken again at 3am as our room was above the kitchen by people talking and obviously cleaning up from the wedding. Plus large extractor by our window which was noisy. Might be a good wedding venue but not recommend if you just want a good nights sleep!!!
Peter
Peter (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 25 日
Two observations - this hotel has a 4pm check in time and a 10am check out time. When I turned up at 4.10pm to check in only to find the room wasn't ready I was not happy. In effect you have 18 hours occupation at the most. I was provided a complimentary drink whilst I waited but that isn't the point. How come it takes 6 hours to prepare a room? With regard to the room there was no way to turn on the radiator as it was a bit chilly and the sinks plug hole needed maintenance to let the water out faster. I did have breakfast in the morning which was acceptable.
Robin
Robin (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
Simon
Simon (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 24 日
Simon
Simon (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
The hotel it’s self was fine,the outside seating area was well done and the grounds overall were in great condition. however, the room it’s self smelt of cat pee which was most off putting I was only here for one night so didn’t feel the need to ask for a room change.
The room size was good and the bar staff again were very accommodating.
Overall the stay was fine just wish the smell wasn’t there.
Shaun
Shaun (1 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 17 日
Unlikely to stay here again
When I arrived after 8 in the evening no one was on reception. I phoned the mobile number on a notice telling me this would get me assistance. My phone call went straight to voicemail. I had to wander around until I found the bar where there were two members of staff. I asked if I was in time for dinner and was told service would stop in a few minutes so I ordered dinner in a hurry before checking in. If I could have checked in when I arrived I wouldn’t have been so rushed to order dinner. The salad and chips were ok but I wouldn’t order the chicken schnitzel again. The room was clean enough apart from an obvious cobweb but the smell of hotel room freshener was very strong. After a bath (bathroom was reasonable, clean and everything worked and water was hot), I realised on going to bed that I could hear the thump thump from what was probably the plant room. I decided to lump it rather than dress and attempt to find someone who could change my room - it was gone 11 at night. Luckily I had ear plugs with me otherwise the noise would have been intolerable. The WiFi was also poor and dropped out for most of the night after I’d decided to update all the apps on my phone. Good job I didn’t urgently need to use an app that was stalled in waiting mode. Won’t try updating all my apps at once in a hotel again, so good life lesson.
Marina
Marina (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 12 日
Iain
Iain (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 11 日
Lee
Lee (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 6 日
Krys
Krys (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 3 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 30 日
Excellent
Excellent hotel with a very good restaurant. A warm welcome and a comfortable room.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
真實旅客
1 晚商務旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 13 日
Gareth
Gareth (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 10 日
Lydia
Lydia (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 1 日
Zaheer
Zaheer (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 29 日
Wouldn’t stay here again
Booked a deluxe room with patio area (pet free) when we got there they sent us to our room and they had downgraded us to a normal deluxe room no patio area. We went to reception and was told they didn’t do pet free rooms with patios, I then said but those rooms are cheaper so they agreed to give us the difference back, if we hadn’t of said we wouldn’t of.
It would of been nice to of been told when booking or before we arrived that we had been downgraded
Room was also quite noisey with a loud boiler type noise in the night, bed very uncomfortable
Breakfast was ok but not much choice
Claire
Claire (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Beautiful location
Why would you stay in a premier in for £40 more when you can stay here ??
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Kate
Kate (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 18 日
Jason
Jason (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 16 日
Paul
Paul (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Great golf venue
Great stay, good yummy and staff mainly really helpful
Henry
Henry (2 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 7 日
It was a lovely stop over
TANIA
TANIA (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 6 日
Comfy beds and good breakfast stopover
Just one night stay with family en route to Holyhead. We arrived after 9 and had quick check in at bar, but were unable to have hot food (chef had gone home). Sandwiches were kindly offered. We made decision to get a takeaway but then had to eat this in our room which didn’t make sense when there was a quiet area near the lifts with suitable tables, etc. However, the worst thing was the banging just as we were trying to sleep (2 women stuck in the lift!). This did not get sorted quickly and there was further disruption when they finally were released. The toilets downstairs were a disgrace and some more thorough cleaning would be nice. (chair, toilet, etc). Bed was lovely and comfy and room size with hot drinks choice was good. Breakfast was fab. V little interaction with staff.