Nice location, right on beach with a nice supermarket right across the street where we can get breakfast and snacks. Stay was pleasant. Accurate description
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 20 日
Bon rapport qualité prix
L’hôtel est bien placé sur la plage mais une rénovation serait nécessaire. Cela reste un bon rapport qualité prix au vue de l’emplacement et le petit déjeuner est très bon
JC
JC (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 30 日
CLAIRE
CLAIRE (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 27 日
David
David (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 15 日
Debra
Debra (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 14 日
We live Hacienda Morelos
Great hotel with wonderful views of the ocean from your balcony. Staff is pleasant and helpful.
There is a on site restaurant with wonderful food and complementary morning coffee.
The pool and beachfront have loungers and wait staff in the afternoons.
This is our home when we come to Puerto Morelos!
Debra
Debra (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 7 日
Great location in the town. Nice to be on the beach. I would like better mattress and pillows but I am picky. Staff was great and the food was good. the Dive shop next to the pool was a bonus and they were awesome.
Sharon
Sharon (5 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 28 日
We will be back!
Judy
Judy (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 2 月 24 日
真實旅客
4 晚行程
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 6 日
Siempre obtengo buen trato y buena comunicación.
Lic. Isauro
Lic. Isauro (2 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 1 月 29 日
The front staff were not friendly or accommodating at check in. We had very slow service at the restaurant one day and so we left. The hotel is good enough for the price and ocean front, very convenient for walking. The pool water was dirty looking. Everything else was fine, I’d still stay here again for a short amount of time.
Shelly
Shelly (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 23 日
Perfect location
This is not a high end luxury resort, but that’s not what we wanted. Our room was clean, modernized, and comfortable, (though all rooms have only double beds, no king or queen size). Best of all, we had a balcony the overlooked the pool and straight out to the Caribbean Sea. It was blissful to just simply sit on the balcony watching th sea and listening to the waves. There is a wonderful restaurant with full bar on site.
Charles
Charles (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 21 日
Awesome beach
Theresa
Theresa (4 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 20 日
Not a fancy hotel, but perfectly serviceable… easy pool and beach access. Very good restaurant adjacent. Close to the Central Park, shops, etc.
Unfortunate daytime noise from construction across the street.
James
James (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
We stayed here for the first time, and we loved it! The staff are so incredibly helpful and friendly; they are amazing. The patio/pool area is nice, and the beach is great. We very much appreciated the fridge in our room. It’s a great place, and if we are fortunate enough to get back to Puerto Morelos, we will stay there.
Kelly
Kelly (3 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Had great views
Ricardo Garcia
Ricardo Garcia (5 晚行程)
Orbitz 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Raymond
Raymond (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 15 日
Perfect stay!
We love staying at Hacienda amórrelos. Right on the beach, walking distance to everything and the staff are amazing.
Debra
Debra (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 14 日
Carlos
Carlos (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 12 日
Regina
Regina (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 1 月 11 日
Super sejour gracias!
Patrick
Patrick (7 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 1 月 11 日
We have been here 4 times and will not be returning.
Pros: the beachfront was well taken care of. The restaurant inside the hotel was excellent. Food and service 5 stars.
Cons: the front desk staff and the actual manager just sit there with their heads down on their phones. The manager of the site was particularly unpleasant. We were there 7 days. We had no hand soap in our bathroom for 3 days. They didn’t ever replace the dirty cups in the room. I had to bring them to the front desk. The “free” coffee for the guests that is available at 6am is gone very quickly. Mostly due to their own staff drinking it. When it was supposed to be for the guests. It was usually gone by 8:30am. So if you want any get it early. Now towels require a cash deposit of $400 pesos for 2 towels. The quality of the hotel and arrive is very poor. We had an issue with our room and the bed was as hard a rock. I would never stay here again. We literally woke up in pain every day. And I love a hard bed. But this was terrible.
Tammy
Tammy (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 10 日
It’s just okay with a great location
The hotel is in a great location with a lovely pool. Our room was on the ground floor by the pool which was great. Attention to detail in the room was missing as there was no toilet paper in the bathroom upon arrival and the towels provided had been well loved and were ready for retirement. You’re absolutely paying for the location of this one. I would rate is as just okay.
Sharon A
Sharon A (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 1 月 7 日
This a great location on the beach, it has Mexican charm, however some suites are quiet others are not as much. I fortunately got the quiet side of the hotel. But my only complaint is a very tired old lump mattress . Otherwise great location away from the bustle of the hotel zone. Great part of the beach!