2/10 欠佳
2025年2月17日
Worst
Worst experience that zi ever had . I booked my accommodation with hotels.com and paid for that already.
When we arrived at the accommodation the door was locked and no one opened . We stood on the street in a foreign place unfamiliar with the surrounding for 2 hours. Called hotels.com and was on the phone for 2 hours and they could not get a hold of the hotel as well. Frustrated, tired and disappointed with the answer from hotels.com we looked for another place.
Very disappointed that such a big corporation will be in partnership with such a place.
The place and surrounding also is nothing as it looks like on the picture.
Very disappointed and frustrated. Urge hotels.com to have extra due diligence while getting into partnership with such place.
Shareen
Shareen (1 晚友伴旅程)
Hotels.com 真實旅客評價