Hatten Place Melaka

4.5 star property
Luxury hotel with full-service spa, connected to a shopping centre, near Dataran Pahlawan Melaka Megamall

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Photo gallery for Hatten Place Melaka

Outdoor pool
Lobby sitting area
Property grounds
Property amenity
Aerial view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Spa
    Spa
  • Bar
    Bar
  • Free parking
    Free parking
  • Non-smoking
    Non-smoking
  • Gym
    Gym
Main amenities
  • Daily housekeeping
  • Restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool and 3 hot tubs
  • Fitness centre
  • Sauna
  • Steam room
  • Children's pool
  • Room service
  • Coffee shop/cafe
  • Conference centre
  • Business centre
Feel at home
  • Children's pool
  • Private bathroom
  • Television
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

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About the area

Map
Hatten City, Jalan Melaka Raya 23,, Taman Melaka Raya, Malacca City, Malacca, 75000

What's nearby

  • Dataran Pahlawan Melaka Megamall - 20 min walk - 1.7 km
  • Mahkota Parade Shopping Mall - 2 min drive - 2.2 km
  • Hatten Square - 3 min drive - 2.2 km
  • A Famosa - 3 min drive - 2.3 km
  • Jonker Street Night Market - 5 min drive - 3.9 km

Getting around

  • Malacca Intl. Airport (MKZ) - 24 min drive

Restaurants

  • ‪Restoran Baba Ang - ‬11 min walk
  • ‪McQuek's Satay Celup - ‬13 min walk
  • ‪Restaurant Ming Huat - ‬18 min walk
  • ‪Starbucks - ‬17 min walk
  • ‪Jackie Food Court - ‬19 min walk

About this property

Hatten Place Melaka

Hatten Place Melaka puts you a short five-minute drive from Dataran Pahlawan Melaka Megamall and Jonker Street Night Market. Guests can indulge in massages at the spa, and local and international cuisine is served at Chameleon, which is open for breakfast, lunch and dinner. Other highlights at this luxurious hotel include an outdoor pool, a bar/lounge and a fitness centre.

Languages

Chinese (Mandarin), English, Indonesian, Malay

At a glance

Hotel size

  • 474 rooms
  • Arranged over 32 floors

Arriving/Leaving

  • Check-in start time: 3 PM; check-in end time: midnight
  • Contactless check-in and check-out are available
  • Minimum check-in age – 21
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • No cots (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking
  • On-site parking is limited
  • Height restrictions apply for on-site parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free breakfast
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children's pool

What to do

  • Shopping

Working away

  • Business centre
  • Meeting rooms
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • 3 hot tubs
  • Sauna
  • Steam room
  • Banquet hall
  • Reception hall

Accessibility

  • Braille/raised signage
  • Lift

Room amenities

Be entertained

  • 44-inch LED TV
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Blackout curtains

Freshen up

  • Private bathroom
  • Rainfall shower heads
  • Shower only
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Dining

Chameleon – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Coffeevine – Overlooking the garden, this café specialises in international cuisine and only serves light fare. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

Parking

  • Parking height restrictions apply

Policies

This property accepts credit cards. Cash is not accepted.

Also known as

Hatten Place Melaka Hotel
Hatten Place Melaka Malacca
Hatten Place Melaka Hotel Malacca

Frequently asked questions

Does Hatten Place Melaka offer free cancellation for a full refund?
Yes, Hatten Place Melaka does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hatten Place Melaka?
Yes, there's an outdoor pool and a children's pool.
Are pets allowed at Hatten Place Melaka?
Sorry, pets aren't allowed.
Is parking offered on site at Hatten Place Melaka?
Yes, there's free self parking. Parking spaces may be limited.
What are the check-in and check-out times at Hatten Place Melaka?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing is available.
What is there to do at Hatten Place Melaka and nearby?
Hatten Place Melaka has a spa and an outdoor pool, as well as a steam room.
Are there restaurants at or near Hatten Place Melaka?
Yes, Chameleon offers local and international cuisine and garden views.
What's the area around Hatten Place Melaka like?
Hatten Place Melaka is in Hatten City, a short 20-minute walk from Dataran Pahlawan Melaka Megamall and 13 minutes' walk from Portuguese Settlement.

Hatten Place Melaka Reviews

Reviews

8.0

Very good

8.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

8/10 Very good

TIN FOOK, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great location, great views, quality 4-star accommodations for a 3-star price.
WILLIAM E, 2-night trip
Verified Hotels.com guest review

6/10 Good

Our stay this time. I rate it to 5.
Jose Lorenzo, 1-night trip
Verified Hotels.com guest review

6/10 Good

Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel. Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.
Ho Wei, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

So so
The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.
1-night trip
Verified Hotels.com guest review

6/10 Good

Dirty toilet and carpet
vijay, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Very crowded
Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people. This is just the parking lift to reach lobby, then need to change lift again only reach room.
1-night family trip
Verified Hotels.com guest review

8/10 Very good

Worth to stay here
The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.
1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

comfortable hotel & can see fantastic view fm L44
Norimah, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Fast check in Free Wifi Free entrance to sky deck Free Parking Room is clean Swimming Pool is clean and big MBO cinema is same building in the hotel To Jonker Street is 15min by car
Johorean, 1-night romance trip
Verified Expedia guest review

6/10 Good

Mei Whei, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Hatten place, a 2 star in 4 star clothing
This is not a hotel that deserves a 4 star rating, let alone the 5 star rating that Hotels.com gives it on their site. For starters, the hotel is far to big for the amount of employees. This resulted first of all in long check in queues. Tho they have 6 check in desks available, they only have staff to man 2 of them. The shortness on staff also is represented in the complete lack of training, which shows throughout the whole stay. When we finally checked in, we were assigned a room that had obviously seen better days. Odd to us, as the hotel looks to be fairly new. Our first complaints about the room were the copious amounts of dust everywhere (thick visible layers), blood on one of the doors (since even after bringing this up with the hotel, the stain wasn’t removed I decided to do so myself), and black mold in the leaky shower. When brought up, they told us they would fix these issues, and, in all fairness, mitigated most listed issues fairly well. However, the complete lack in any training or common sense did result in housekeeping waking us up in the middle of the night to give us the amenities we requested about 4 hours prior. This wouldn’t have been that big an issue if it wasn’t for the pile of bricks with a sheet on top that has to represent a bed and is the most horrendous thing I’ve ever slept on in my whole life. The breakfast was at least included, but the free for all battle royal feeling that had did not make it any better.
Falko, 2-night trip
Verified Hotels.com guest review

6/10 Good

need improve
Location was fine ,there free shutter bus,only thing room not clean and Breakfast so so
Douglas, 1-night trip
Verified Hotels.com guest review

6/10 Good

Not a pleasant trip..
The bath is dirty.. U can see mud on the toilet bidding, the room is cramped and the bed was not so big n comfort.. Not worth the price and reputation as a new hotel.. Breakfast are the same for two days.. There is a lots to improve..
MOHD, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Nice hotel for short getaway in Malacca
Nice hotel. Room a bit small even on premium floors. suitable for family of 4. Spacious bathroom. Love the thyme cafe for breakfast. unfortunately not so much choices of food. but the croissants are very delicious. My ad hoc type of hotel. will come again.
1-night family trip
Verified Hotels.com guest review

4/10 Fair

Cold experience.
Booked two rooms but both rooms had cold showers. Had to complaint several times but issues was not resolved. Disappointing. On a positive note the staff was great and helped when I got a flat car battery. Overall average staying experience.
Royston, 3-night family trip
Verified Hotels.com guest review

8/10 Very good

Have 360 Sky View on the top.
Shahrulnizam, 2-night family trip
Verified Expedia guest review

6/10 Good

Customer service late pickup call Carpet, table cabinet condition not so clean
2-night family trip
Verified Expedia guest review

8/10 Very good

Overall ok, but the shower head need to change as the head is spoil hence not so fun showering. Secondly the Aircon need to be fix as too noisy.
1-night romance trip
Verified Expedia guest review

6/10 Good

Cons: Room way too small. No room for luggage. No room safe and no room to hang wet towels. Pros: Have included the highest point 360 deg view of Malacca. Can also bring guests which is a big treat. Unfortunately, when we brought our guests, it was closed because it had been raining.
M.Low, 1-night romance trip
Verified Expedia guest review

4/10 Fair

Shower room super dirty ..... Alot of stain brown mark on wall and curtain, but nobody brushing it...... I don't think those stain mark cause 1 or 2 days, so u can imagine how thick those stain mark.
Laura, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Pleasant but could be better
Pleasant stay, very courteous staff. Room was clean, though there was mould at the bathroom.
Yusoff, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

1-night trip
Verified Expedia guest review

10/10 Exceptional

Fast check-in. Friendly staff. Clean room. :)
1-night trip
Verified Hotels.com guest review

6/10 Good

The hotel is looking tiered needs a renovation it is not a five ster in my opinion
2-night family trip
Verified Wotif guest review