Does Hotel Ruch offer free cancellation for a full refund?

Yes, Hotel Ruch does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Hotel Ruch?

Yes, there's free self parking.

Is airport shuttle service offered by Hotel Ruch?

Yes, an airport shuttle is available. The charge is USD 60 per vehicle roundtrip.

What are the check-in and check-out times at Hotel Ruch?

Check-in start time: noon; Check-in end time: anytime. Check-out time is 10 AM. Contactless check-in and check-out are available.

What is there to do at Hotel Ruch and nearby?

Hotel Ruch has a 24-hour fitness center and a garden.

Are there restaurants at or near Hotel Ruch?

Yes, there's an onsite restaurant, Masala Monk.

What's the area around Hotel Ruch like?

Hotel Ruch is a short 12-minute walk from Uganda Golf Course and 15 minutes' walk from The Parliament of the Republic of Uganda.

Hotel Ruch, Kampala: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 12, 2022

Pleasant stay

A friendly and pleasant experience, very conveniently located in the city centre.

John, 3-night trip

6/10 Good

Jul 15, 2024

Hotel review

I have had a very pleasant stay at the Ruch hotel. The staff members were very, polite, professional, caring, competent and compassionate and well presented. The hotel facilitated my all transport arrangements both inside outside the city Kampala and naturally I felt very safe when I was exploring the city. I would definitely recommend the Ruch. It's excellent value for the money and it's located in a very safe area.

THABO, 5-night trip

8/10 Very good

Sep 24, 2022

Better than expected

Alexandr, 5-night trip

10/10 Exceptional

Jan 19, 2024

BELL'HOTEL. BUON SERVIZIO E PERSONALE GENTILISSIMO!

Elio Antonio, 8-night trip

10/10 Exceptional

Jan 26, 2022

A nice friendly hotel.

Friendly, helpful staff. Zam at from desk is exceptional. No noise from road, but in a location close to Garden City & Oasis Mall. Excellent Indian restaurant on site.

Alan, 1-night trip

10/10 Exceptional

Jan 21, 2022

Well worth a stay.

Friendly hotel with great staff, comfortable rooms and excellent Indian restaurant on site

Alan, 4-night trip

6/10 Good

Dec 10, 2021

I liked there green garden the shade from trees and the front desk girl zam is excellent

Rebecca, 3-night trip

8/10 Very good

Dec 13, 2019

Good value

Situated in quiet part of Kampala. Staff always very helpful and friendly. A little disappointed with the food this time though at Indian restaurant. Will stay again though.

Anthony Paul, 2-night trip

8/10 Very good

Dec 9, 2019

benita, 5-night trip

8/10 Very good

Aug 26, 2019

Deb, 4-night trip

8/10 Very good

Mar 18, 2019

Good Stay

We enjoyed staying at the Ruch. The staff were some of the friendliest we've ever encountered. When we checked in we were given a nice room, but no AirCon which is necessary, so we asked and were moved to a much small room with AC, which was great. Cleanliness of the bathroom could be improved. Also there was no where in the bathroom to put your toothbrush etc. The restaurant was very good. Wifi worked well all the time.

David, 2-night trip

6/10 Good

Feb 15, 2019

Ok for one night-otherwise look elsewhere.

Hotel is very dated, and badly in need of refurbishing. The staff were friendly and helpful. Very hard to find if you are driving, but of course locals (taxi drivers) know exactly where it is. Ask somebody- GPS will take you to a different location.

2-night trip

8/10 Very good

Jan 1, 2019

Very good for Ugandan standards!

Bram, 2-night trip

10/10 Exceptional

Dec 21, 2018

Very friendly and helpful staff! Breakfast was basic, but more than adequate with made-to-order dishes available. Thank you for the hospitality!

3-night trip

8/10 Very good

Dec 5, 2018

It did the job....just

I suppose it is a matter of getting what you pay for... the location is brilliant and it has plenty of space. It functions and the one night stay was fine, but with some repairs, modernisation and rearranging it could be so much better. I like budget hotels, but when I compare Ruch with similar places (price) in Asia, America and Europe it is way lower. The staff were friendly and the bed was comfortable, although the mosquito net was a disaster, and it served our purpose. I would recommend it as I know similar options are limited in central Kampala, but I would just recommend to Ruch to pull up their socks.

Alastair, 1-night trip

2/10 Poor

Sep 2, 2018

I did not liked hotel Ruch for two reasons (i) the mattress, the bed sheet and the blanket ( comfort) are all dirty. I remember the day I have forced the staff (male staff at the night shift) to change the comfort three times and finally kept scielent confirming that is what the hotel can offer and (ii) the male staff on the counter are dangerous boys for your stuffs. These boys robbed my friend of his laptop charger and as he asked they said tommorow we will check with staffs during the day n give it back to you to him...they knew that he will leave early in the morning. In the morning when he was rushing not to miss his flight, they just relplied sorry or wait until the daytime staff will come. I myself have asked them to give them a call and they again replied they do not have credit to do so...I then asked them to give us their number n they further reasoned they can't. We angrly looked for the owner/manager but he/she was not there may be cuz of the time we left. We then left without even reporting to the owner.

6-night trip

10/10 Exceptional

Dec 6, 2017

The hotel was very quiet and perfect for a business break. The WiFi was excellent, as was the hotel Indian restaurant. The highlight was the staff, who were all exemplary.

James, 7-night trip

6/10 Good

Dec 4, 2017

Old and not functioning well

Not good. Breakfast doesn’t look good and area not conducive.

4-night trip

6/10 Good

Nov 14, 2017

혼자여행 온 사람들이 가장 싼방에서 잠만 자고 나가는 걸로 추천합니다.

침구가 깨끗해 보이지 않았고, 샤워부스도 좁았다. 실내 슬리퍼나 가운 등, 없는 것이 많았다. 객실과 객실사이는 엄청 비좁아 보였고, 복도또한 좁았다. 와이파이는 잘됨. 그나마 직원들은 친절했다.

2-night trip

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Does Hotel Ruch offer free cancellation for a full refund?

Are pets allowed at Hotel Ruch?

Is parking offered on site at Hotel Ruch?

Is airport shuttle service offered by Hotel Ruch?

What are the check-in and check-out times at Hotel Ruch?

What is there to do at Hotel Ruch and nearby?

Are there restaurants at or near Hotel Ruch?

What's the area around Hotel Ruch like?

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Hotel Ruch Reviews

Reviews

Good

7.4/10

8.8/10

9.0/10

7.0/10

9.8/10

Reviews

8/10 Very good

Pleasant stay

John

6/10 Good

Hotel review

THABO