Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
What's nearby
Great Mosque of Makkah - 5 min walk - 0.5 km
Kaaba - 10 min walk - 0.9 km
King Fahad Gate - 10 min walk - 0.9 km
Well of Zamzam - 11 min walk - 0.8 km
Abraj Al-Bait Towers - 11 min walk - 1.0 km
Getting around
Jeddah (JED-King Abdulaziz Intl.) - 67 min drive
Makkah Station - 14 min drive
Restaurants
لحظة كيف - 17 min walk
AlTayebat restaurant interContinental | مطعم الطيبات انتركونتيننتال - 8 min walk
ALBAIK | البيك - 9 min walk
Executive Lounge - 15 min walk
مطعم المصطفى - 13 min walk
About this property
Sheraton Makkah Jabal Al Kaaba Hotel
Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can visit Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. Also, this hotel is within a 15-minute walk of Abraj Al-Bait Towers. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
412 rooms
Arranged over 24 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; check-in end time: 5 PM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Couples wishing to share a room must provide proof of marriage
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Working away
Business centre
Meeting room
Conference space (161 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in reception
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Lift
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible business centre
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Raised toilet seat
Lowered plug sockets in bathroom
Lowered view port in door
Lowered locks/deadbolt
Low-height worktop and sink
Height-adjustable showerheads
Grab bar near toilet
Grab bar in bath
Grab bar in shower
Transfer shower
Lever door handles
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Pillow-top mattress
Bed sheets provided
Freshen up
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Fridge
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Chocolate Lounge – This café specialises in local and international cuisine.
Asia Restaurant – This restaurant specialises in Asian cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
WiFi is available in guest rooms for SAR 75 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children
Policies
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah
Frequently asked questions
Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, there's no on-site parking at Sheraton Makkah Jabal Al Kaaba Hotel.
What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in start time: 4 PM; check-in end time: 5 PM. Check-out time is noon.
What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?
Sheraton Makkah Jabal Al Kaaba Hotel has a garden.
Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
Yes, there are 2 on-site restaurants, featuring local and international cuisine.
What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?
Sheraton Makkah Jabal Al Kaaba Hotel is in Makkah City Center, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.
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Sheraton Makkah Jabal Al Kaaba Hotel Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
9.0/10
Amenities
8.8/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Breakfast
Bridges
Walking
Lobby
Bed
Hilly
Mosques
What guests liked
Breakfast was a highlight with great options and a super nice spread. (8 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
28 Jul 2025
Bra service, bra läge, gott mat( lite dyrare)
Maxamed
Maxamed, 7-night trip
10/10 Exceptional
25 Jun 2025
The staff was very professional and friendly. They surprised me with a free room upgrade, and the new room had beautiful furniture and a cozy feel. Customer service was top-notch from start to finish. Highly recommended!
Oubaydah Anowar
Oubaydah Anowar, 1-night trip
10/10 Exceptional
27 Mar 2025
Very nice staff ,convenient to reach haram
Lubna
Lubna, 1-night trip
10/10 Exceptional
2 Sept 2024
Perfect stay.
Salma
Salma, 3-night trip
10/10 Exceptional
3 Feb 2025
Excellent
Close to the HARAM , GREAT STAFF.
Mohamed
Mohamed, 1-night trip
10/10 Exceptional
3 Sept 2024
Very nice staff and good options for breakfast. Would definitely stay here again
Ahmad
Ahmad, 6-night trip
10/10 Exceptional
17 Dec 2024
Luxus Hotel in einer guten Nähe zu Alharam und zu anderen Einkaufsmöglichkeiten.
Brahim
Brahim, 3-night trip
8/10 Very good
17 Feb 2024
Very nice hotel would definitely stay again.
Ali
Ali, 5-night trip
8/10 Very good
15 Mar 2025
the hotel itself is very good and the staff are so so cooperative
The only drawback was the distance you have to walk to haram with the high ramp
Ali
Ali, 2-night trip
10/10 Exceptional
4 Nov 2024
Good stay for the price
Fatima
Fatima, 2-night trip
10/10 Exceptional
10 Nov 2023
Amazing area and staff, hotel is c clean, food is delicious
Nashwa
Nashwa, 2-night trip
8/10 Very good
8 Mar 2025
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed
Syed, 3-night trip
10/10 Exceptional
8 Feb 2025
Proximité de la Kaaba
Abou
Abou, 3-night trip
8/10 Very good
2 Feb 2025
Nice
shaheed
shaheed, 2-night trip
10/10 Exceptional
15 Jan 2024
Excellent staff and great location
lukman
lukman, 3-night trip
8/10 Very good
5 Jan 2025
Very good
Moh'd
Moh'd, 6-night trip
10/10 Exceptional
3 Jan 2024
Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Zahid
Zahid, 3-night trip
10/10 Exceptional
12 Dec 2024
Very helpful personnel
Brahim
Brahim, 2-night trip
10/10 Exceptional
27 Sept 2024
Staffs were great and Helpful.
abbas
abbas, 1-night trip
10/10 Exceptional
31 Jul 2023
Very good place
Ahmed
Ahmed, 4-night trip
10/10 Exceptional
31 Dec 2024
Close proximity to the masjid
Yasir Mohammad
Yasir Mohammad, 3-night trip
10/10 Exceptional
26 Dec 2024
Outstanding Supporting service
MONA
MONA, 1-night trip
10/10 Exceptional
5 Jan 2025
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Nabil
Nabil, 4-night trip
8/10 Very good
1 Jan 2025
Excelent room cleaning. Many thanks to Ali Hussain for keeping room clean.