Spacious room
Clean room
Nice staff
Reasonable price
Best experience
JCKH
JCKH (3 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2019 年 3 月 4 日
Ching lien
Ching lien (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 5 日
Run-down Hotel with Potential
This is an old property with a lot of potential. The rooms are lovely but run-down. There were a lot of things broken in the room and stuff that needed updating. The pool was in rough shape as was the rest of the outside. Food on-site was excellent, staff were good for the most part. They screwed up and did not clean our room, we asked them to do it at 4pm and went to the beach for a while, came back and it was not done. Then they came at 6pm and asked if we wanted it cleaned then. We had a candlelight dinner arranged for 8pm, it did not show up. We finally called the front desk and they said it would be there in 5 minutes, 35 minutes later it showed up. The food was great and they did give us 20% off for the mess up. This property could be so nice if they would just put a little work into it. Oh, and the beds are rock hard...like laying on the ground outside!
Wendy
Wendy (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2024 年 12 月 23 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2024 年 12 月 21 日
The area is tranquil and close to the beach and Plaza Lagoi mall. The mall is however largely empty with limited dining, shopping and entertainment offerings.
The villa is aged and lacked maintenance. Light sleepers should avoid this property as creaking pipes and lizards call are amplified at night. While the villa offers smart TV, you need your own login for Netflix or Disney plus to enjoy this. Mosquitos are an issue and we got bitten multiple times.
The villa doesn't offer buffet breakfast thus for travellers who prefer buffet, they should consider other options. Beware of Monkeys entering to grab an unattended snack.
Zhihui
Zhihui (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 12 月 11 日
Best value for money pool villa
The staff from the driver to the reception were phenomenal! It was not highly rated because it is an older villa, but for the price compared to other villas it is exceptional! Our driver Iskandar took us for lunch at a local place that was good and cheap. The reception offered to purchase belinjo chips for us at the market so we don't have to pay tourist prices. the property is close to Lagoi beach where there are cheaper local restaurants and cafes. The pool at the Signature villa is nice and big. There are also 2 bathrooms with 2 separate bathtubs and showers for our 2 bedroom villa. The cleanliness level could be improved, but all in all we had an enjoyable stay.
真實旅客
3 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 11 日
Amazing location, with a great tropical feel. Love the design of the accommodation. And very accommodating staff, who organised activities and transport. Slightly showing age in place, but amazing value
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 11 月 4 日
I best place to stay and relax for the holiday, hope we can meet again and the staff at there are very friendly and good service
Edward
Edward (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 9 月 10 日
Honeymoon Paradise
Amazing for couples
MUHAMMAD
MUHAMMAD (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 6 日
真實旅客
1 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024 年 9 月 1 日
nice villa
Jun Wei
Jun Wei (2 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 8 月 5 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2024 年 7 月 18 日
Farid
Farid (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 7 月 7 日
Everything was good. My second stay here and recommended my family to stay over too as their first time. Service was good but housekeeping could definitely be much better. There were things thrown away but not replaced and some amenities like glasses/plates were not available in our room. Even after asking, we did not receive them, but that was okay, I guess since our stay was short.
Wirda Mardiana
Wirda Mardiana (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 5 月 26 日
Room lack basic ammenities eg no cup n glass. When request did not send a complete set eg without teaspoon.
Fadzilah
Fadzilah (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 31 日
Amazing spacious hotel and the pool and bathtub inside was so nice!!
Anbualagan
Anbualagan (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 3 月 28 日
Loved this place.. The room is very clean. Room service is great
The only downside is... The in house massage is terrible. They just. Briefly go through the whole body for 3min for each part the body. We ordered a 90mins massage
Urline
Urline (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 3 月 4 日
Check in timing can be improved. We waited till 2.20pm to get our room but other than that. Everything was pleasant. Staff is friendly and helpful
Daryl
Daryl (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 2 月 28 日
We were greeted by the reception and the staff tried giving us an early check-in as we reached the villa early. Lucky for us, our villa was ready at 12.30 pm. The interior of the villa is nice. Private swimming pool to our own. The living room was separated from the sleeping area. However, we did not stay out in the living room much as it was too hot and there were too many mosquitos. BBQ is also available in the villa but can be quite pricey but the portion is decent. Breakfast is also served in the villa and there are plenty of options to choose from.
There is a free ride to and fro from the ferry terminal and the drivers are very polite and would recommend you to places in Bintan to enjoy. However, getting around the Island could be quite costly as there are no grab or gojek services there for customers to enjoy. You can only look for the villa cab to bring you around the island if you want to go out of the villa.
There are not many activities for you to do near the resort as the shopping plaza there has closed due to COVID-19 and you can only play the water activities at the beach if the sea condition is good. Warung Yeah restaurant nearby is good and affordable if you wish to try the local food.
All in all, a decent location to stay at but there might be nothing to do in the area at night.
Janelle
Expedia 真實旅客評價
10/10 完美
2024 年 1 月 10 日
Sean Ryan
Sean Ryan (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2023 年 12 月 31 日
6.5/10
Pros:
Clean. good sound proofing you wont hear noise or talking from neighbor villas or outside the villa. Good villa layout. Clean pool and toilets. Not as many mosquitoes as expected.
Cons:
Breakfast was served extremely late. Was suppose to be 8.45am, but arrived only at 9.47am. Room services are slow. Blacked out twice in the middle of the night, had to walk to reception to inform them. We had to get plates ourselves from reception for a birthday party. Plates were super dirty with cream and dirt, had to rewash them ourselves.
Medeline
Medeline (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2023 年 11 月 14 日
One of 3 villa we have booked has old kitchen cabinets with lotsa ants. Need to change already.
Rachel
Rachel (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023 年 10 月 31 日
풀빌라로 아이들과 즐거운 여행을 했습니다. 사진처럼 깨끗하고 좋았고, 직원들도 친절했습니다.
Suryeon
Suryeon (4 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 10 月 1 日
Wonderful and clean hotel
Pool Villa was really clean, staff there were really friendly and responsive. We are able to WhatsApp the front desk directly and they assisted us in making reservations and helped us with our queries. There’s also free pickup and drop off at the ferry terminal which was really helpful. Unfortunately the lagoi bay shopping area was deserted and there were only 2-3 restaurants open by the beach. They were pretty decent though, food was good and not too expensive. Check out Warung Yeah if you’re there. Hotel was beautiful and well maintained. This is a good place to book for 2nights and if you just want to relax in your room during your stay. Massage was reasonably priced too and they would come to your room. Breakfast was also included and they would deliver to your room. Skip the western options, they do the Indonesian food better