The hotel was of a typical Sri Lankan standard and staff were generally helpful. However the hotel needs renovation to bring it back to how the photographs of the property portray and cleaning improved to areas not immediately visible, for example, behind curtains where there were cobwebs and various dead insects and their eggs.May be of use also for the hotel to check out the electrical safety around the pool as it was noted that the junction box for one of the pool lights, situated in the scum channel, was open and exposed to water as well as other exposed wiring around.
Steven
Steven (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年5月10日
10/10
Very good indeed
Tristan
Tristan (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019年10月28日
Great service, kind staff, helpful, nothing else to add.
真實旅客
4 晚行程
Expedia 真實旅客評價
8/10 很好
2019年3月19日
Great for one night
Great place for one night, Main tourist attractions near, Lot of gift shops, radtaurants, also close to the beach. Nice breakfast, small pool available.
agnieszka
agnieszka (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2019年2月24日
Avslutning på 4 veckor på Sri Lanka
Bra hotel...med bra rum o sängar. Inget att klaga på förutom frukosten...som var under ALL kritik.
Christine
Christine (2 晚浪漫旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2017年2月17日
They denied I had a reservation!!!
They said that I did not have a reservation with them! It was an aweful experience! I had flown from NY to India, alone. I was tired and needed to rest and shower after 21 hours on two planes. They said that I must have a reservation with a different ocean pearl. That wasn't true, I have all the confirmations and texts and emails from them and Expedia. I had to walk with my bags and go to three other hotels and ask for a room. Shame on them!!!