I stay in this hotel for 4 nights and it is my first time to stay in this hotel and i will not stay there any more.
1. this hotel was combined with residence and hotel together. there are not any security control in this hotel. anyone can go inside and out without and security check.
2. NO WIFI in any room. Not just me complain this issue. WIFI connection during my stay for 5 days. maybe only 5 mins.
3. Front desk and doorman the service attitude is bad. when we check in. No one help us to carry the bags even asking.when we check out is the same situation also.
4. the TV and hot water system have problem everyday. when i call the housekeeping, i need to wait 30 mins even more.
5. the most ridicious situation is i almost got ATTACK by residence guest inside the hotel and when the situation happen, no any hotel staff come to take care and help. i complain with front desk did not get any response. i keep complain to the front desk for 3 days. i finially get the response form HOTEL, but i did not see what the action will be take from them.
the situation that i almost get attach is when I go out of the elevator, one American guy just come to me and roar at me without any reason. I asking him what's wrong with you. he just take off his jacket and try to hit me and said the Chines PIG GET BACK TO YOUR COUNTRY. the hotel staff just look at this far away and did not come to solve it. when I told to the security and they just said it's American and guest for residence.
Chia yang
Hotels.com 真實旅客評價
6/10 不錯
2017 年 7 月 29 日
Yu Ling
Yu Ling (3 晚友伴旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2021 年 4 月 16 日
They never informed us that they cancel our reservation because of ECQ.
真實旅客
1 晚行程
Orbitz 真實旅客評價
10/10 完美
2019 年 12 月 5 日
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 9 月 8 日
Water heater is bad! No medium
Jaime Rosalio
Jaime Rosalio (3 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2019 年 8 月 31 日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 8 月 9 日
Alvin
Alvin (3 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 8 月 3 日
The staff at A Venue or very profession providing a high level of service. Front desk and Bell Captains were responsive. The restaurant was good. Although they need to replace sterno in the buffet to ensure food at 9:45am is still hot. Many dishes were cold which was unfortunate. The pool is very nice and 5th Corner Bar adjacent to the pool nice place to hang out. Great location in Makati near SM Market across the street, Century Mall is right around the corner, and restaurants and Starbucks 1 block away. I would definitely stay here again.
真實旅客
2 晚家庭旅程
Orbitz 真實旅客評價
6/10 不錯
2019 年 7 月 29 日
真實旅客
1 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 6 月 29 日
The check-in was fast & fuss free. The room was old & dated & the mattress was not comfortable. It was indented as if overused. The air con unit in the bedroom was the very old window type. It was noisy throughout.
Breakfast is typically local with the exception of the egg station. Service is slow & there was no replenishment or the food items despite asking for it at 9am.
Melvyn Thobias
Melvyn Thobias (8 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2019 年 6 月 27 日
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 6 月 9 日
Great couple of nights in makati
Slow at first - front desk staff a little unresponsive. But once we got checked they were great and upgraded our room
CHRIS
CHRIS (2 晚浪漫旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 6 月 3 日
真實旅客
2 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 5 月 29 日
The towels need to be replaced, although it's clean it has discolorated.
真實旅客
3 晚家庭旅程
Expedia 真實旅客評價
10/10 完美
2019 年 5 月 26 日
Good quality
Front desk people so helpful, nice pool , breakfast little over priced . Over all nice pleasant stay
Robert T
Robert T (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 5 月 21 日
Andrew
Andrew (1 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2019 年 5 月 21 日
真實旅客
2 晚行程
Hotels.com 真實旅客評價
8/10 很好
2019 年 5 月 14 日
Not bad
great front desk
Chad
Chad (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 5 月 7 日
真實旅客
2 晚行程
Expedia 真實旅客評價
10/10 完美
2019 年 5 月 6 日
한혁
한혁 (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2019 年 5 月 5 日
真實旅客
3 晚行程
Expedia 真實旅客評價
8/10 很好
2019 年 5 月 3 日
真實旅客
3 晚行程
Expedia 真實旅客評價
6/10 不錯
2019 年 4 月 27 日
Far from airport and very busy traffic always
I don’t understand why the take deposit from my visa and the never paid me back my money. And al already Pay every thing the check everything in the room was good why the have to hold my money deposit for weeks I’m back to Canada I don’t trust this guys the give me back my money