Enjoy your visit to Santa Marta with a stay at Hotel Sierra Nevada.
Languages
English, Spanish
At a glance
Hotel size
24 rooms
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Parents must have child's birth certificate and photo ID*
No cots (infant beds)
Pets
Pets stay for free (dogs only, 1 total, up to 5 kg per pet)
Pets must be supervised
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No on-site parking
Other information
Smoke-free property
No alcohol served on site
Property amenities
Food and drink
Continental breakfast (surcharge) each morning 7:00 AM–9:00 AM
Shared microwave
Shared fridge
Room service
What to do
Beach nearby
Services
24-hour front desk
Tour/ticket assistance
Laundry facilities
Luggage storage
Facilities
Safe-deposit box at front desk
Accessibility
Tile flooring in public areas
Tile flooring in room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board (on request)
Window screens
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Soundproofed rooms
Premium bedding
Pillow-top mattress
What to enjoy
Separate dining area
Heated floors
Freshen up
Private bathroom
Rainfall shower heads
Shower only
Designer toiletries
Hairdryer
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Free local calls
More
Daily housekeeping
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
Optional extras
Continental breakfast is offered for an extra charge of approximately COP 10000 for adults and COP 10000 for children
Children & extra beds
If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Policies
This property does not have lifts.
This property accepts credit cards, debit cards, mobile payments and cash.
Property Registration Number 50271
Also known as
Hotel Sierra Nevada Hotel
Hotel Sierra Nevada Santa Marta
Hotel Sierra Nevada Hotel Santa Marta
Frequently asked questions
Are pets allowed at Hotel Sierra Nevada?
Yes, dogs stay for free, with a limit of 1 total and maximum weight of 5 kg per pet.
Is parking offered on site at Hotel Sierra Nevada?
Sorry, there's no on-site parking at Hotel Sierra Nevada.
What are the check-in and check-out times at Hotel Sierra Nevada?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon.
What's the area around Hotel Sierra Nevada like?
Hotel Sierra Nevada is a short 7-minute walk from Parque de Los Novios and 9 minutes' walk from Santa Marta Beach.
Hotel Sierra Nevada Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.6/10
Amenities
9.2/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
27 January 2024
Estuve hospedada en Hotel Sierra Nevada de Santa Marta durante una semana para mi viaje a Ciudad Perdida. El servicio por los empleados de recepción, cocina y limpieza fue excelente. Y el lugar muy limpio y tranquilo.
Yeseida
Yeseida, 1-night trip
Verified Expedia guest review
10/10 Exceptional
1 January 2024
Carlos Martín
Carlos Martín, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
12 December 2023
Dionangel
Dionangel, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 November 2023
Joshua
Joshua, 3-night trip
Verified Expedia guest review
6/10 Good
20 July 2023
Not much to do in the area and the hotel has NO HOT WATER.
However the staff are welcoming, friendly and will go out of the way to help. I only have good things to say about the staff
Phillip
Phillip, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
18 July 2023
Christophe
Christophe, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 June 2023
Eytel
Eytel, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
6 June 2023
Nice, quite, clean
I was impressed by this hotel. It was super clean, very nice, and quite. The staff were accommodating. The breakfast for 10,000 pesos was cooked to order and delicious.
It was a 5 minute walk to the tourist scene with restaurants, etc. I've stayed in other parts of this area of Santa Marta for $20 a night and this hotel is waaaay nicer. I'll be back!
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
28 May 2023
jeffrey
jeffrey, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 February 2023
Nicolas
Nicolas, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
30 April 2022
Beder
Beder, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 April 2022
Oscar Andres
Oscar Andres, 1-night trip
Verified Hotels.com guest review
8/10 Very good
6 March 2022
Beder
Beder, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 February 2022
Micheal
Micheal, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 November 2021
aharon
aharon, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
26 November 2021
aharon
aharon, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
9 November 2021
edward
edward, 1-night trip
Verified Expedia guest review
8/10 Very good
6 January 2021
Very solid stay
Solid hotel in the center of SM. People working there seemed very friendly. The room was small but well done and comfortable.
William
William, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
22 January 2020
Super Value!
I had a great stay at the Hotel Sierra Nevada. Rooms were tiny but very clean and comfortable. The AC worked well and at night the room was quiet so I had no problems sleeping. They don't have hot water in the rooms but I didn't find that a problem. The water wasn't cold so was refreshing after the heat outside. The breakfast which was included was very good and fresh. And everyone was so friendly! Location was nice, walking distance to everything. And all this at a great price, I definitely reccomend it.
Judy
Judy, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
21 June 2019
The service was excellent from check-in to check-out. The hotel seems new and modern. Bairon the desk clerk was welcoming and everyone was great. 10 minutes before breakfast time was over they called us to remind us and insisted to bring the breakfast to our room when they saw we would not be on time for it. I was very impress. They gave us the extra towels when needed. I wish the room was bigger, it was crowded for 4 people, but it was beautiful, modern, and AC was excellent. You need excellent AC in Santa Marta. The location was not the best. The Santa Marta Beach is not what it used to be and the neighborhood is not vacation like it is more a residential area and not very appealing. We did feel safe and welcomed. I would stay again if I am in the area. I simply prefer Rodadero over Santa Marta beach for the quality of the beach. We are grateful for the staff because they went out of their way to make us feel comfortable and welcomed.
Jessica
Jessica, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
30 April 2019
Everything except breakfast was superb.
Niklas
Niklas, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
8 February 2019
Nice, clean room.
One of the best place during my holidays
Verified traveller
2-night trip
Verified Expedia guest review
6/10 Good
9 December 2018
Staff great - hotel infrastructure could be better
The reception staff - Hernan, Lina and Byron - were great...happy to use a translator if you don't speak Spanish and helpful with information about Santa Marta and any facility within the hotel that would make your stay better. The cleaning staff were great too...
I paid about 35US a night including breakfast..and although that's ok deal wise- I have 3 issues with the hotel itself
1) No hot water for showers. I know Santa Marta is hot - as are other places in Colombia but that's no excuse for enabling a customer to use water for a shower that would be hotter than tap water.
Also some of the rooms are very boxy with no windows to the outside :(
2) They were happy to let me use the fridge but it was quite packed out with their own breakfast and staff lunch foodstuffs - so if a few people wanted to keep even a little stuff there wouldn't be any room
3) Minor point perhaps - but there was only local news and CNN Espanol at a time when lots of things are happening in France and the UK. Asked the hotel to consider upping their TV provider package so International guests could watch news from home (BBC/CNN-English-DWT-French news etc)
H
H, 3-night business trip
Verified Hotels.com guest review
10/10 Exceptional
12 November 2018
Great stay in Santa Marta!
Staff was wonderful, room was small but very comfortable.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
11 March 2018
Great Hotel!
We loved this hotel and the very professional people that worked there. They have nice clean rooms and very fast internet. The location is a short walk to all the best restaurants and is near the Exito Supermarket. They also were happy to store our extra bags while we went to Tayrona National Park. Would stay there again for sure.