The hotel itself was pretty cozy. The staff were friendly, for the most part. They have a sauna, gym, restaurant, lobby bar, game room, and a bar downstairs. The views were incredible. There were a lot of activities to keep busy. The only downside is the cost to get to the hotel from the airport in Kiruna. There were no trains or buses available after our flight arrived or before we departed, so we had to pay for a taxi both trips. It cost us $268 for the drive to the hotel, and $238 back to the airport. The cab drivers will up charge you for everything, so be prepared.