10/10 完美
2024年10月10日
faecal matter stains on sheets
Sheets had faecal matter stains and a full ashtray was left on the balcony.
When I complained the next morning compensation was offered by means of a free breakfast.
Went to get my consolation prize breakfast but there was nothing laid out so I had a miserable double espresso and left in disgust.
Hotels.com gave me a $25 hush voucher.
The only positive thing about this was the checkin help on the phone number provided, the girl was very helpful.
Even though I explained I have a disability and mental health issues the staff in the morning thought a breakfast bribe would keep me quiet
![](https://a.travel-assets.com/ugc/hotel-reviews/AF996136DFB66B5E5E2ABDF0F4AE770256399C721728578565165.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/FFCE1F2C6175BA5A1022B99C75E7992E2EAB2C861728578565445.jpg?resize=360:*)
![](https://a.travel-assets.com/ugc/hotel-reviews/7679F6D97962139FF5BC64F88E558B8A502228601728578566400.jpg?resize=360:*)
Thomas Jason
Thomas Jason (1 晚行程)
Hotels.com 真實旅客評價