While i was there. They're were bugs in my room. A bathtub that wouldnt stop running. Bugs, stiff mattress. Tweakers all around, and security escorting people screaming people, who slamming walls, out ot there room to return theyre key and let him just scream and romp the premise. I left after an hour of being there
真實旅客
1 晚行程
Hotels.com 真實旅客評價
4/10 一般
2025 年 3 月 22 日
Alyse
Alyse (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 21 日
Not bad.
We only used it to sleep before we got on the road. It was clean. Need to add better lighting in meat pool area. TV & TV connection needs to be updated. Curtains are outdated.
Marcus
Marcus (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 21 日
Matthew
Matthew (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 18 日
Disaster- as per my remarks above
Absolutely appalling- 2hours from arrival to getting into room as lock on room door would not work - having to join the end of the line each time I returned to reception with the lobby closed & trying to communicate thru a window with aircraft over head from PHX- then came a shift change- lights out/window closed - despite queuing customers attempting to check in- yes window closed in their face- also got a message from hotel in advance saying nice cafe/lounge next door- et no- it was apparently demolished some time back
Subsequent reservation for two nights this week cancelled - don’t see any problem ref your ‘rules’ unless off course truth is nit permitted
PETER
PETER (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 17 日
Why change
As great as usual
James
James (5 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 3 月 17 日
Sally
Sally (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 14 日
Darlene
Darlene (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 13 日
Michael
Michael (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 11 日
James
James (2 晚商務旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 10 日
Charles
Charles (4 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 3 月 8 日
Don’t Stay Here!
This place is the cheapest stay in Phoenix for a reason. It’s a complete dump. There were stains on all the sheets. Smoking burns on chairs, carpets were dirtier than an arterial street. I couldn’t see much about it when I booked it. You will hear air directly over head all night, and the toilet wouldn’t stop running all night long! The people in the room next to us were cussing and screaming at each other in the middle of the night!
After our first night I asked to get our money back for the remaining days we booked, and check out. Our room was essentially inhabitable. They said no refund for our remaining nights booked, and didn’t care one bit about it.
Don’t stay here! Spend some extra money and get some sleep.