When I initially got there, I could not sign in until late that evening. All of the sites were down when they finally put me in a room. My son and I walked in and there was a strong bad smell in Rome that smelled like somebody had urinated on the floors.
They took me to another room in that room was basic but OK. I was charged the $150 fee three times in my checking account which made several things in that account bounce because that was my account that I just kept my little extras on and it took several days for me to get my money back from the bank that was the holding fee. I was extremely disappointed by that
Bernita
Bernita (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 28 日
Doron
Doron (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 27 日
Mindy
Mindy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 26 日
Very nice hotel in a nice part of town
Ann
Ann (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 24 日
Kianna
Kianna (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Pamela
Pamela (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 12 日
Caleb
Caleb (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 7 日
Nice hotel -
Hotel was in ideal location - close and convenient to everything. Area is walkable with lots of food options. Beautiful area. A little pricey though
Nancy
Nancy (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 5 日
Professional when handling issues.
There were some cleanliness issues but the staff and management handled the situation well. They fixed the issues and were kind, professional, and accommodating. Mistakes happen, it’s how the mistakes are handled that makes the difference.
Ona
Ona (3 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 1 日
Convenient
Great hotel in Rogers Park
Christine
Christine (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 27 日
The pillows on the bed were terrible in both rooms. We had it was hard to get to sleep, and there were some whining noise coming from our air conditioner. Will kept you up a little bit and they won’t let me park my pick up in their back lot parking garage two blocks away. I went put in at all because it was too skinny. I don’t think I’d be coming back to this place.
chris
chris (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 19 日
Very very good
Nha
Nha (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 14 日
Jessica
Jessica (2 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 13 日
Clean well appointed, and nice breakfast
Susan
Susan (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 12 日
Nicole
Nicole (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 6 日
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 5 日
College Tour Trip
Comfortable, clean room. Nice, helpful staff. Easy walk to Loyola campus & train station.
Nicole
Nicole (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 2 日
Nice hotel, convenient to some good food options.
Sara
Sara (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 30 日
Mauricio
Mauricio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Rooms are great size, great amenities, and clean. Service was really good, except the valet fell asleep. We arrived very late at night so kind of understandable but Messi