The hotel was quite busy during our stay causing a short delay in accessing our room. The entire facility was clean and pleasant. The staff, especially Destiney at FD and server in the home dining area were outstanding!! We will stay here again.
The mattresses could use an upgrade but that’s not on the staff.
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 29 日
Ruby
Ruby (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 28 日
Kevin
Kevin (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 24 日
jacquelyn
jacquelyn (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 23 日
Nice Downtown location
Misleading about breakfast, it is an additional $18 a person. Also parking charge (which was reasonable for area) Staff very friendly (shout out to Nick & Litsa in kitchen/food service) The hotel itself have very stinky/stained carpet which gave room a musty moldy smell. The bed was comfortable and the room was clean
Shelly
Shelly (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 31 日
WE WERE IN TOWN FOR MY DAUGHTERS WEDDING, THE HOTEL WAS IN A GOOD LOCATION, WE COULD WALK TO RESTAURANTS. PAYING FOR PARKING AND FOR BREAKFAST AT THE HOTE WAS A NEGATIVE
Morris
Morris (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 31 日
It was o'kay
The room was very nice and the beds and pillows very comfy but our shower did not work well and the hot/cold face plate was not secure to the wall so it was hard to tell which way to turn the faucets. Our coffee maker did not work either. I think it was clogged up, it took a long time to heat up and only produced about a quarter cup of coffe. Also around 3 am. someone banged on our door and i jumped out the bed and looked through the peep hole and saw 2 young men standing at the door and when i said "can i help you" one ran off and the other walked away but it sounded like they continued to bang on doors down the hall. My sister was on another floor and was also woken up by what she described as the 2 same men banging on her room door as well. I mentioned it to the front desk the next morning. It made me feel a little unsafe. 20.00 a day to park, 5.00 for a bottle of soda and 17.99 for breakfast sems like very expensive extras to me. We chose to eat at a breakfast place down the street and witnessed a car jacking. This our first time visiting Birmingham.
DENISE
DENISE (2 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 26 日
Gregory
Gregory (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 5 月 5 日
Hilton Gardens Inn, Birmingham, AL
The front desk area was terrible. I walked up to the "Front" desk, but since we were checked in to Hilton Gardens Inn, we were directed to go around to the "Back" desk? And, that person could not help us, because the person at the "Front" desk was "entering all the rooms" into their computers? I was told to "wait a minute, and step to the side", meanwhile a line formed and they were all helped and were able to check in, ahead of me? The front desk person continued to look over at me, but kept calling people from the line over to check in?
Svein
Svein (1 晚商務旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 5 日
Good experience but way too pricey
I was very impressed with the front desk help and professionalism. The room
was pristine. The iron did not work though but it was nice that they had an ironing board and iron allocated for each room. The beds were relatively comfortable and the pillows were super comfy.The cleaning staff knocked and woke me up an hour and a half before check out time asking if I was checking out.I think they should have a list of who is checking out and or has checked out and not disturb guests.My only complaint is the price for the room.I believe the rates were jacked up due to a graduation that weekend that many guest were attending. Over $300.00 was excessive especially since breakfast was not included. The room was commensurate with what I have paid in the neighborhood of $220 in similar markets.
Monique
Monique (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 24 日
Dequez
Dequez (1 晚友伴旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 13 日
Great people but needs a little work
Beautiful hotel with polite and friendly staff. Room was clean. It had a large tub and separate shower. However the water never really got hot enough for me. My bed was also not very comfortable- you could hear the springs as you sit down on it. Also, My room was on second floor and I could hear loud music from parking lot after midnight. Finally breakfast was $18 but it appeared burnt (potatoes and eggs)so I went somewhere else to eat. There were other options close by that were cheaper like McDonald’s or Waffle House. Still it was a convenient option for my stay.
Crista
Crista (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 9 日
My stay was good! The hotel was quiet. I locked myself out with the night latch and my TV didn't work, but maintenance was there quickly both times. The room was very comfortable. Unfortunately I was not able to find a phone number directly to the hotel before I checked in.
Veronica
Veronica (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 9 日
Great stay!
Jessica
Jessica (2 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 4 月 9 日
I haven't got my $100 back for my deposits yet an its been 2 weeks
Michael
Michael (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Justin
Justin (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 30 日
Destiny at front desk was wonderful , so polite and helpful!
Sue Ann
Sue Ann (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 3 月 27 日
Don’t stay! Very dated, stinky, and rooms need upgrades.