Toilet stopped working in the morning, lamp on bed post was broke , beds were like someone had been sitting on them before we arrived
Heather
Heather (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 30 日
The lobby was undergoing floor renovation and there was constantly present mopping that cause inconvenience to patrons trying to access elevators and front desk. Phone in room did not function properly.
Terry
Terry (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 26 日
Shedrick
Shedrick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 8 月 24 日
Autumn
Autumn (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 8 月 23 日
Housekeeping issue
Check in was not available at 4 as stated. We had a special event to get ready for and was late to the event due to housekeeping not having rooms ready. It was hard to get a manager down to speak to about issue, had to call them twice and she was very nice when she came down. Rooms should be ready by checkin time. No exceptions. When we left for event at 5::20 housekeepers were in halls laughing and carrying on outside rooms. Staff was nice but this should not happen.
Brian
Brian (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 17 日
Home away from home
I really enjoyed the atmosphere
Goddy
Goddy (3 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 8 月 14 日
un happy
Not very good, no key cards available had to someone come and let you in the room, fire alarm went off no one confirmed if we needed to exit even after period of time, when checking out no printers available to print out receipt
Charles
Charles (4 晚商務旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 8 月 6 日
Lasara
Lasara (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 2 日
Melissa
Melissa (2 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 28 日
If you must I guess
Check in was a breeze. The room is large. The pull out couch is a joke. The mattress in it was ripped and falling apart. The actual bed themselves weren’t terrible but not great. We just ignored the stains all over and pretended it was ok 😭 The room itself was dirty. I’m talking stains everywhere. Dead bugs. Hair all over. A dirty q-tip. Mold in the bathroom in the sink and shower. Who knows what all over the back of the toilet. The location is good if you’re wanting to be downtown. The tv, almost forgot about that gem. It was BLUE. Like the whole thing had a blue tint. Grass looked blue, so we just didn’t bother turning it on again. Which is somewhat challenging with a toddler but we figured it out. We didn’t even bother with breakfast because there was way too many people already. OMG I forgot we had a little suite thing. The drawer had 1 fork and 4 knives 😂 but the spatula/turner? Literally caked in moldy old food.
Jennifer
Jennifer (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Christine
Christine (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 19 日
Bleh
Found a cockroach on the bed at 4 am. Next night, neighbors kept their tv on all night.
Brian
Brian (3 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 17 日
Gross. Do not stay here if you like a clean room
The hotel is very nice and MOST of the staff is very friendly (not the kitchen staff). But that’s where the positives end. The entry and bathroom floor were covered in something slippery (like soap had been spilled and not cleaned up) and my son and I both almost slipped down as we walked into the room. And we are both athletic type people. If it had been someone elderly with less balance they probably would have slipped down. It was that bad. They came and cleaned it up very quickly but when I say “cleaned” I mean got the slippery stuff off the floor. Every little hair and dust bunny that had been under the bathroom vanity for years also got stirred up and pushed all around the bathroom floor with the mop water. I don’t think mopping the tile floors is something they do very often. The headboards are vinyl material and mine had something dark and gross looking on it in several places that I cleaned with Clorox wipes. And the day we got to the hotel there was some sort of pool party that appeared to be people not even staying at the hotel bc they were walking up to the outside gate from all around the street. Why is there even a gate to access the pool from the street?? It was so crowded my son and I couldn’t get in the pool and that was our only day we could have gone swimming. Also, they charge $20 per day for parking and they don’t tell you that up front. I will not ever stay here again.
Earl K.
Earl K. (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 17 日
Shaquita
Shaquita (1 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 8 日
真實旅客
9 晚行程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 8 日
The hotel and rooms are nice. It’s the area around the hotel that is run down and lacking.
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 7 日
To be a new place it was very disappointing.
Sheila
Sheila (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 6 日
Amazing stay!!
Room was very clean and huge! Loved the big walk in shower and comfy bed. Will definitely book again if we are back in this area!
Barbara
Barbara (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 2 日
Sarah
Sarah (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 30 日
Very clean !! Nice and attentive staff - and breakfast was great