The Carmen Hotel - Ocean Front

Adults-only beachfront hotel with outdoor pool, near Playa del Carmen Main Beach

Choose dates to view prices

Where to?

Dates

December 2025

January 2026

Owner´s Suite | Premium bedding, in-room safe, desk, blackout drapes

Near Playa del Carmen Maritime Terminal, The Carmen Hotel - Ocean Front offers an oceanfront retreat with a rooftop terrace and poolside bar. Enjoy the outdoor pool, unwind at the restaurant, or explore nearby shopping thanks to concierge services. Guests rave about the hotel's helpful staff.

Very good

Popular amenities

Bar
24/7 front desk
Non-smoking
Air conditioning

Main amenities (12)

Daily housekeeping
On the beach
Restaurant and bar/lounge
Outdoor pool
Rooftop terrace
Beach umbrellas
Pool bar
Terrace
24-hour front desk
Snack bar/deli
Concierge services
Luggage storage

Feel at home (6)

Private bathroom
Television
Terrace
Daily housekeeping
Blackout drapes/curtains
Elevator

$82 nightly

Dec 4 - Dec 5

Total with taxes and fees

Room options

Check availability for these dates

Tonight

Nov 30 - Dec 1

Tomorrow

Dec 1 - Dec 2

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Premium bedding, in-room safe, desk, blackout drapes

Reef Suite City View

Exceptional

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

366 sq ft
City view
Sleeps 2
1 King Bed

Coral Suite

Excellent

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

366 sq ft
City view
Sleeps 4
2 Queen Beds

Reef Suite Partial Ocean View

Good

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

366 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Captain's Suite

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

646 sq ft
Partial ocean view
Sleeps 2
1 King Bed

Sunrise Suite

Good

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

344 sq ft
Ocean view
Sleeps 2
1 King Bed

Grand Ocean Suite

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

538 sq ft
Ocean view
Sleeps 2
1 King Bed

Owner´s Suite

Highlights

Balcony

Air conditioning

LED TV

Premium bedding

Ceiling fan

Blackout drapes/curtains

Hair dryer

Private bathroom

764 sq ft
Ocean view
Sleeps 2
1 King Bed

Similar properties

Pool
Airport transfer
Kitchenette
Laundry facilities

$70 nightly

Dec 1 - Dec 2

Total with taxes and fees

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About the neighborhood

Playa del Carmen, QROO

What's nearby

Central Square - 5 min walk - 0.4 km
Quinta Avenida - 8 min walk - 0.7 km
Playa del Carmen Main Beach - 10 min walk - 0.8 km
Playa del Carmen Maritime Terminal - 13 min walk - 1.1 km
Playacar Beach - 13 min walk - 1.1 km

Getting around

Cancun Intl. Airport (CUN) - 45 min drive
Cozumel Intl. Airport (CZM) - 12.5 miles/20.1 km

Restaurants

‪El Fogón Fiesta Jarocha - ‬1 min walk
‪El Doctorcito - ‬4 min walk
‪El Tapas Restaurante - ‬4 min walk
‪Club SociaL - ‬2 min walk
‪Café Andrade - ‬3 min walk

About this property

The Carmen Hotel - Ocean Front

The Carmen Hotel - Ocean Front features a rooftop terrace and puts you within a 10-minute walk of Quinta Avenida. You can splash around at the outdoor pool, grab a bite to eat at the restaurant, or unwind with a drink at the bar/lounge. Other highlights at this luxurious hotel include a poolside bar, a snack bar/deli, and a terrace. Fellow travelers love the pool and helpful staff.

At a glance

Hotel size

- 37 rooms
- Arranged over 5 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
- Late check-in subject to availability
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property
- If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
- Information provided by the property may be translated using automated translation tools

Required at check-in

- Credit card required for incidental charges
- Government-issued photo ID may be required
- Minimum guest age is 18
- Minimum check-in age is 18

Children

- No cribs (infant beds)

Pets

- Pets not allowed
- Service animals welcome

Internet

- Free WiFi in public areas
- Free WiFi in rooms

Parking

- No onsite parking

Other information

- Smoke-free property
- Caters to adults only

Property amenities

Food and drink

Restaurant
Bar/lounge
Poolside bar
Snack bar/deli

What to do

On the beach

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Luggage storage
Beach umbrellas
Pool umbrellas
Romance packages

Facilities

1 building/tower
Built in 2016
Rooftop terrace
An outdoor pool

Accessibility

Elevator
Elevator door width (inches): 59
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 39
Wheelchair-accessible restaurant
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

50-inch LED TV
Digital TV channels
Streaming services

Home comfort

Air conditioning (climate-controlled)
Ceiling fan
Iron/ironing board

Sleep well

Blackout drapes/curtains
Premium bedding

What to enjoy

Balcony

Freshen up

Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe (laptop compatible)
Mobile key entry

Special features

Dining

Deck 5 - Onsite rooftop bar.

Fee & policy details

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

A tax is imposed by the city: USD 2.75 per accommodation, per night

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

Noise-free guestrooms cannot be guaranteed.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, Diners Club

Property Registration Number 008-007-007241/2025

Also known as

Carmen Hotel Playa del Carmen

Carmen Hotel

Carmen Playa del Carmen

Frequently asked questions

Does The Carmen Hotel - Ocean Front offer free cancellation for a full refund?

Yes, The Carmen Hotel - Ocean Front does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Carmen Hotel - Ocean Front?

Yes, there's an outdoor pool.

Are pets allowed at The Carmen Hotel - Ocean Front?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at The Carmen Hotel - Ocean Front?

Sorry, there's no onsite parking at The Carmen Hotel - Ocean Front.

What are the check-in and check-out times at The Carmen Hotel - Ocean Front?

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM. Check-out time is noon.

Is there an onsite casino at The Carmen Hotel - Ocean Front?

No, this hotel doesn't have a casino, but Riviera Gran Casino (5-min walk) is nearby.

What is there to do at The Carmen Hotel - Ocean Front and nearby?

The Carmen Hotel - Ocean Front has an outdoor pool.

Are there restaurants at or near The Carmen Hotel - Ocean Front?

Yes, there's an onsite restaurant, Deck 5.

Does The Carmen Hotel - Ocean Front have any outdoor private spaces?

Yes, every room features a balcony.

What's the area around The Carmen Hotel - Ocean Front like?

The Carmen Hotel - Ocean Front is located on the waterfront, a short 7-minute walk from Quinta Avenida and 12 minutes' walk from Playa del Carmen Main Beach. Travelers say this hotel is in a good location.

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The Carmen Hotel - Ocean Front Reviews

8.2

Very Good

8.6

Cleanliness

9.6

Location

8.4

Staff & service

8.0

Eco-friendliness

8.0

Property conditions & facilities

What guests liked

The beachfront location was a major highlight, with many guests enjoying the convenience of being steps away from the ocean. (27 reviews)
Breakfast was included and delicious with generous portions. (10 reviews)
The property is surrounded by great restaurants and has friendly staff who provide excellent service and recommendations. (4 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Service staff

Beach

Location

Restaurant

Breakfast

Shower

View

Bar

Ocean view

10/10 Exceptional

Oct 15, 2025

I had a sunrise suite and the view was breathtaking!

Irina, 4-night trip

8/10 Very good

Aug 5, 2025

Stay was Great

Jennifer, 3-night trip

10/10 Exceptional

Jun 10, 2025

Great location and plenty to do.

Francisco, 2-night trip

6/10 Good

Aug 18, 2025

Location is great. Staff can be more friendly

Jesse, 3-night trip

10/10 Exceptional

Aug 15, 2025

Great location a little pricey and outdated

Matthew, 3-night trip

8/10 Very good

Aug 8, 2025

Nice location and good staff. Food was not good.

Romaldo, 2-night trip

6/10 Good

Sep 18, 2025

Great location but bad service

The location was great for this hotel. However the staff was rude and dismissive. Also, a couple of our rooms were not thoroughly cleaned even after mentioning to cleaning staff that there was a roach in the room.

Erendira, 4-night trip

8/10 Very good

Aug 6, 2025

Staff was super friendly and helpful. I felt safe the entire time as a solo traveler. Great happy hour specials and tasty food options. Menu pricing was similar to surrounding restaurants. It was exactly what I needed.