Near Palais des CongrĂšs, Hivernage Secret Suites & Garden offers a tranquil oasis with a spa tub, outdoor pool, and sun loungers. Savor breakfast or dinner at the on-site restaurant and enjoy free daily manager's receptions.
Rue El Houssima, Quartier de l'Hivernage, Marrakech, 40000
What's nearby
Palais des CongrĂšs - 7 min walk - 0.6 km
Le Grand Casino de La Mamounia - 16 min walk - 1.4 km
Menara Mall - 1 min drive - 0.8 km
Majorelle Garden - 2 min drive - 2.2 km
Jemaa el-Fnaa - 3 min drive - 1.8 km
Getting around
Menara Airport (RAK) - 10 min drive
Marrakech Central Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
âȘCasino de Marrakech - âŹ12 min walk
âȘPaul - âŹ8 min walk
âȘChili's Grill & Bar - âŹ8 min walk
âȘNoto Marrakech - âŹ12 min walk
âȘnozha by mövenpick - âŹ7 min walk
About this property
Hivernage Secret Suites & Garden
Located just 3.2 mi (5.2 km) from the airport, Hivernage Secret Suites & Garden offers a shuttle (available 24 hours). Guests can splash around at the outdoor pool or grab a bite to eat at the coffee shop/cafe. Other highlights at this luxurious riad include a hot tub, a snack bar/deli, and a terrace.
At a glance
DONE
Hotel size
6 rooms
DONE
Arriving/Leaving
Check-in time ends: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Children (18 years old and younger) not allowed
No cribs (infant beds)
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No onsite parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Free full breakfast each morning 7:30 AMâ10:30 AM
Restaurant
Coffee shop
Free daily reception
Room service
Snack bar/deli
Working away
Business center
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free grocery shopping service
Free newspapers in lobby
Luggage storage
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Library
Mosquito nets
An outdoor pool
Hot tub
Art Deco architecture
Room amenities
Be entertained
Flat-screen television
Satellite TV channels
Home comfort
Air conditioning and heating
Minibar
Bathrobes and slippers
Sleep well
Pillow menu
Turndown service
Premium bedding
Pillowtop mattress
Rollaway/extra bed (surcharge)
What to enjoy
Separate sitting area
Freshen up
Private bathroom
Bathtub or shower
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 12 years of age.
Optional extras
Airport shuttle service is offered for an extra charge of EUR 25 per room (one-way)
Children & extra beds
Rollaway beds are available for EUR 45.0 per day
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Also known as
Hivernage Secret Suites Garden Hotel
Secret Suites Garden Hotel
Hivernage Secret Suites Garden
Secret Suites Garden
Hivernage Secret Suites &
Hivernage Secret Suites & Garden Riad
Hivernage Secret Suites & Garden Marrakech
Hivernage Secret Suites & Garden Riad Marrakech
Frequently asked questions
Does Hivernage Secret Suites & Garden offer free cancellation for a full refund?
Yes, Hivernage Secret Suites & Garden does have fully refundable room rates available to book on our site. If youâve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hivernage Secret Suites & Garden?
Yes, there's an outdoor pool.
Are pets allowed at Hivernage Secret Suites & Garden?
Sorry, pets aren't allowed.
Is parking offered on site at Hivernage Secret Suites & Garden?
Sorry, there's no onsite parking at Hivernage Secret Suites & Garden.
Is airport shuttle service offered by Hivernage Secret Suites & Garden?
Yes, an airport shuttle is available. The charge is EUR 25 per room one-way.
What are the check-in and check-out times at Hivernage Secret Suites & Garden?
Check-in ends: anytime. Check-out time is noon. Express check-in and check-out are available.
Is there an onsite casino at Hivernage Secret Suites & Garden?
No, this riad doesn't have a casino, but Casino de Marrakech (14-min walk) and Le Grand Casino de La Mamounia (18-min walk) are both nearby.
What is there to do at Hivernage Secret Suites & Garden and nearby?
Hivernage Secret Suites & Garden has an outdoor pool and a hot tub, as well as a garden.
Are there restaurants at or near Hivernage Secret Suites & Garden?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around Hivernage Secret Suites & Garden like?
Hivernage Secret Suites & Garden is a short 5-minute walk from Avenue Mohamed VI and 18 minutes' walk from Le Grand Casino de La Mamounia.
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Reviews
Hivernage Secret Suites & Garden Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2
Cleanliness
9.4
Location
9.8
Staff & service
9.2
Eco-friendliness
9.0
Property conditions & facilities
Reviews
10/10 Exceptional
Nov 14, 2023
Lovely quiet spot set in peaceful gardens with pool, great breakfast and extremely kind and helpful staff
Ayana
Ayana, 5-night trip
10/10 Exceptional
Oct 4, 2024
Every was awesome all staff did an outstanding job. Location quiet and close to the busy district
Shawn
Shawn, 5-night trip
10/10 Exceptional
Apr 1, 2024
Beautiful and Best Service
This place was so beautiful and the staff was so incredibly friendly. It is close to all the major sites and the service is amazing.
Joshwa
Joshwa, 3-night trip
10/10 Exceptional
Apr 15, 2024
Excellent
Amazing Hotel & Staff - Would recommend for any couples looking for a little private time in a very cozy atmosphere.
STEEN
STEEN, 4-night trip
10/10 Exceptional
Dec 11, 2017
Highly recommended
Amazing service, lovely staff and Riad is well located and walking distance to restaurants and touristique places
Verified traveler
3-night trip
10/10 Exceptional
Apr 7, 2024
Amazing Experience
Hivernage was amazing. The garden and pool area are such a nice and quiet escape from wherever you are coming from. The service here is also outstanding, the staff go out of their way on every request.
Joshwa
Joshwa, 1-night trip
10/10 Exceptional
Feb 20, 2024
BEST SERVICE EVER
Honestly best service ever, made to feel like royalty, no ask too big. Best hotel ive stayed in Marrakesh and will certainly come back
Christopher
Christopher, 1-night trip
10/10 Exceptional
Feb 20, 2023
Relaxing
Kathy
Kathy, 1-night trip
6/10 Good
May 14, 2024
Much better options nearby for the price. This property does not deserve the star rating it boasts. Very run down and shabby
Tout etait parfait et le service excellent.
La localisation etait au calme et pas trop loin du centre ville.
Wassila
Wassila, 2-night trip
10/10 Exceptional
Mar 5, 2023
Florence
Florence, 1-night trip
6/10 Good
Jul 23, 2022
Riad could be 5 star, but Ayoub is the best!!
Temperatures were running even higher than normal so I msg'd the Riad prior to our cancellation date to ensure that the a/c was working well and was assured it was. The riad knew our arrival time because they arranged for our transportation. When we arrived the air in the room was not on (it was 112 that day!) When they turned it on, initially cold air was coming out but within 1 hour, no more cold air. Abraham offered to move us to a "better" room for an additional fee. The room was larger but the a/c unit could not handle the size of the room. We wound up sleeping on the couch because it was the closest to the a/c. We shared our frustrations with Ayoub, a different mgr, and he was completely customer focused. We had to move to yet a 3rd different room, but he assured us that the a/c would work properly and he delivered on his promise. The only downside was no a/c in the bathroom area so you had to shower quickly and then get ready in the bedroom. This riad could be amazing if they would do 2 things...upgrade the a/c in each room (there are only 6!) and improve the level of customer service. Ayoub is fantastic - as is the young lady that cleans the rooms and much of the property - and they are what kept us at the property! Ayoub was truly the one person who really seemed to care about customer satisfaction and would not only keep his promise but follow up to make sure your problem was resolved to your satisfaction. This place could go from good to great...
Ătablissement propre et entretenu tous les jours. Changement des tapis lorsque nous y etions. La salle de bain de notre chambre est Ă revoir : robinetterie , douche.
Arnaud
Arnaud, 5-night trip
10/10 Exceptional
Mar 25, 2019
Verified traveler
3-night trip
4/10 Fair
Feb 11, 2019
We have booked our Holiday for one week in Hotel Hivernage Secret Suites & Garden but unfortunately, the Room was very cold the Carpets and the Bath towels were very old the Restaurant is no Restaurant it was a room with a feu table no atmosphere, for me it didnât look like a restaurant. At the Breakfast, there was no service we waited for 20Minuts and we couldnât help our selfâs Because it was a very small variety that we couldnât eat after that we went out to eat our Breakfast. The Riad didnât look like on the Internet, it's Small. The TV remote control had old Batteries you can`t change the TV Stations. The Terrassa on the ground and on the top floor had very poor furnisher. For me, I will give this Riad a maximum of 2 Stars.
Unfortunately, after tow night we couldnât stand it so we went to match better Hotel and also we lost the Money that we paid.
In General, donât believe the rate on the Internet and be Shure before you book online its your Monay!
Verified traveler
7-night trip
2/10 Poor
Feb 11, 2019
Verified traveler
7-night trip
10/10 Exceptional
Jan 2, 2019
Verified traveler
4-night trip
10/10 Exceptional
Dec 4, 2018
Room was great. Helpful staff. Towels and robes need an upgrade.