我可否免費取消中央旅館的預訂，並獲發全額退款？

可以。中央旅館在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

中央旅館是否允許寵物入住？

是的，寵物可免費入住。

中央旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

中央旅館的登記入住及退房時間為何？

你可於 15:00 開始登記入住。退房時間為 10:00。住宿可提供零接觸登記入住與退房服務。

中央旅館店內與附近有什麼好玩？

歡迎暢玩釣魚及遠足等附近活動。

中央旅館附近區域有何特色？

從中央旅館出發，短短 3 分鐘步程可到克爾索修院，5 分鐘步程即達凱爾索舊教區教堂。

克爾索中央旅館優惠

Q: 中央旅館是否允許寵物入住？

是的，寵物可免費入住。

Q: 中央旅館是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 中央旅館店內與附近有什麼好玩？

歡迎暢玩釣魚及遠足等附近活動。

10/10 完美

2025 年 7 月 25 日

Andrew (1 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 7 月 20 日

The host needs to read guest review and action!

It needs to be made clearer when booking that there are no staff on site and to gain entry you have to contact the management. This is almost impossible to do as phone number is incorrect and just gives an incorrect number message. We eventually stumbled across a mobile number by googling, no one would answer the call but did thankfully text back and we were then able to gain entry. All this whilst standing outside in the pouring rain. This happened also to other travellers after we had arrived so we were able to advise them. The family room was big but decor tired and carpets stained. The microwave was on a high shelf that needed to be lifted down and placed partially balancing over the sink to reach a socket. There was 1 champagne glass and 1 whiskey tumbler to service a room for 4. The guest in the room next to us and the guest above us both returned drunk and noisy late at night, whilst the hosts cannot control this I would suggest if you are looking for a family room, no that the walls are thin and you will hear all the noise! The location is brilliant for the town centre and if the host would address the issues we and other reviewers have raised then it would be a good spot to stay in.

Paul (1 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2025 年 7 月 14 日

Dirts on duvet and carpet, you can find many bacterial at carpet.

Mengqi (1 晚商務旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 7 月 9 日

Awful experience

Not a pleasant experience. No access on arrival, tried to ring the number but not in use. 50 mins later a guest came out and I gained access. Apartment was very tired; no curtains on the windows; dirty crockery; dog hair all over the sofa and on the bedding. Bathroom and toilet were dirty. Very disappointing. Avoid this property.

1 晚商務旅程

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 21 日

1 晚行程

Hotels.com 真實旅客評價

8/10 很好

2025 年 5 月 6 日

Convenient, inexpensive getaway.

We thoroughly enjoyed our stay at The Central Guest House. Instructions for entry were provided beforehand via text message. The front door sticks but luckily another guest arrived who knew how to get in and showed us the trick. It's in a great spot in the town, prefect for all the restaurants, takeaways and pubs. The interior of the building is tidy if a little shabby. We weren't entirely certain which room was ours but we eventually realised we could just pick whichever room we wanted from the keys available on the table, so we stayed in room 1. The only real problem we had was that the laminated sheet with the wifi password was nowhere to be found. However, my husband contacted the owner on the second day, and that was resolved without issue. Don't expect luxury. The beds are not the most comfortable but they're clean and do the job. The rooms are all a decent size. Sofa's are very comfy. The kitchen has all the basics you need although given it's self catering and we had takeaways too, we could have done with extra bin bags and a proper dish towel. The fire in the sitting room was needed as the draughts from the windows were pretty bad, but the heaters were quick and effective. Bathroom is lovely. Plenty of storage and a TV if you want it though we didn't use it. Two bakeries, one either side of the entrance door, and both fabulous. Gregg's across the road. Breakfast times were a joy! Loved doing the Kelso Town Trail and watching the Kelsae Laddie being announced.

Louise M. (3 晚行程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 4 月 11 日

It was okay the room but needing some upgrades to the lock on our bedroom and the main door as both were faulty. Also the room was tired and worn needing some refreshment in decor. The town is excellent and the location is great for the guesthouse. Also we prefer face to face welcome, don’t like just turning up and getting self-service.

Crystal (2 晚浪漫旅程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 4 月 7 日

Would know never received pin to get entry was sent message before 15..00 pm and for the next 2hours just sent messages to agent but they got the wrong guest house also sent details

Gerald (2 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2025 年 2 月 26 日

AVOID AVOID AVOID

Premises was closed on arrival, no one around to help, locked and no access - tried ringing but the number didn’t work - had to book alternative hotel 10 miles away

Jack (1 晚商務旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 11 月 11 日

My stay

Lovely room clean and tidy. Put the heating on when i arrived as room was cold but soon warmed up.comfy bed only thing to suggest is changing the stair carpet as was not in the best condition.

David (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 9 月 26 日

Situated in the very centre of Kelso, convenient place to stay when exploring the area. Checkin was done very easily, with clear instructions sent beforehand. There is a Greggs just in front of the hotel, and also several restaurants and takeaways in close vicinity. There was double glazing in the room, and hence better insulation.

1 晚行程

Hotels.com 真實旅客評價

8/10 很好

2024 年 9 月 20 日

Great location, clean and comfortable room, but only after booking room did I find out that the hotel is not staffed and I would have to call to get an entry code, which required borrowing a bartender's phone to make the call, since I didn't have phone service in Scotland. All this happened very late in the day on a Sunday, where a missed call could have meant nowhere to stay in a small town. They need to change the procedure or give fair warning through Expedia before booking.

James (1 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 9 月 5 日

Christopher (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 8 月 18 日

Andre (1 晚家庭旅程)

Hotels.com 真實旅客評價

8/10 很好

2024 年 8 月 11 日

Poor night sleep

If you going to be staying on a Saturday just be prepared that in the early hours of Sunday it gets noisy with people. There was people talking loudly and shouting. Not a great night sleep

Chris (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 6 月 26 日

thanks for a great stay

Adam (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2024 年 6 月 25 日

Posizione perfetta. Stanza ampia e pulita. Mancavano indicazioni precise per la camera (ho capito quale era solo leggendo la fattura ed aprendo casualmente un cassetto che conteneva tutte le chiavi rimaste libere)

Federico (1 晚家庭旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 10 日

J S (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 11 月 2 日

Dawn (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2023 年 8 月 2 日

Really good apartment but could be better!

Really nice apartment in a great location to the square. Close by to the bars, cafes, restaurants and also not far from the Castle and main roads to get into Kelso. Check in was easy as the owner sent us details of how to get in and everything was very straight forward. Rooms were comfy, well decorated and it was a fantastic space overall. Genuinely felt really cosy and at home as soon as we entered, and it was especially great to have so much storage space including a walk in wardrobe. However, we were disappointed that when we arrived we noticed straight away there were no toiletries in the room, not even any toilet paper. We booked via Hotels.com and it definitely stated these items would be provided so we didn't think to bring any. Thankfully there is a local Boots and Coop nearby so we grabbed some basics but would have been helpful to know this upfront. The other things that brought down our rating was the cleanliness of the place including dust and animal hair. Not sure the carpets and floors had been recently hoovered or mopped as there was animal fur everywhere. It completely covered our socks and trousers. On the other hand, sheets and towels were clean and ready to use. We also had one night when the ceiling started leaking. This wasn't heavy but something that needs looked at. The fridge also leaked which meant some of our food got ruined too. Overall, definitely recommend this place but I think there's a few things that need to be looked at!

2 晚行程

Hotels.com 真實旅客評價

10/10 完美

2023 年 4 月 22 日

Kathryn (1 晚行程)

Hotels.com 真實旅客評價

8/10 很好

2022 年 11 月 20 日

Nice x clean but needs updating very handy for shops

Diane (1 晚浪漫旅程)

Expedia 真實旅客評價

10/10 完美

2022 年 9 月 10 日

Great

Adam (1 晚友伴旅程)

Travelocity 真實旅客評價

10/10 完美

2022 年 8 月 29 日

Excellent dog friendly accommodation

Excellent dog friendly accommodation. Suited our needs. Clean and comfortable. Could do with a new stair carpet but I think the owners are in the process of upgrading. Would highly recommend

Kathryn (1 晚行程)

Hotels.com 真實旅客評價

10/10 完美

2022 年 8 月 24 日

Easy to park in front of the door, nice decoration and helpful staff.

Sum (1 晚家庭旅程)

Expedia 真實旅客評價

中央旅館

The Central Guest House

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常見問題

我可否免費取消中央旅館的預訂，並獲發全額退款？

中央旅館是否允許寵物入住？

中央旅館是否設有店內泊車位？

中央旅館的登記入住及退房時間為何？

中央旅館店內與附近有什麼好玩？

中央旅館附近區域有何特色？

評價

中央旅館的評價

很好

8.0

10

7.6

7.0

7.4

評價

10/10 完美

Andrew

4/10 一般

The host needs to read guest review and action!

Paul

2/10 欠佳

Mengqi

2/10 欠佳

Awful experience