TK123 Hanoi Hotel

3.0 star property
Hotel with restaurant, near Ambassadors’ Pagoda

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December 2024
January 2025

Photo gallery for TK123 Hanoi Hotel

Interior entrance
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Minibar, in-room safe, desk, blackout curtains
Front of property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Airport transfer
  • 24/7 front desk
  • Laundry facilities
  • Air conditioning
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurants
  • Room service
  • Airport shuttle
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Snack bar/deli
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
Feel at home
  • Children stay free
  • Premium TV channels
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker
  • Blackout curtains

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About the area

Map
34 Nam Ngu, Cua Nam, Hoan Kiem, Hanoi, 100000

What's nearby

  • Hoa Lo Prison Museum - 6 min walk
  • St. Joseph's Cathedral of Hanoi - 11 min walk
  • Hoan Kiem Lake - 16 min walk
  • Hanoi Old Town Night Market - 17 min walk
  • Hanoi Opera House - 3 min drive

Getting around

  • Hanoi (HAN-Noi Bai Intl.) - 42 min drive
  • Hanoi Railway Station - 4 min walk
  • Hanoi Long Bien Station - 8 min drive
  • Hanoi Giap Bat Station - 15 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Quán Ăn Ngon - Phan Bội Châu - ‬2 min walk
  • ‪Sadhu Vegetarian Restuarant - ‬3 min walk
  • ‪d'Lions Restaurant - ‬2 min walk
  • ‪Vịt Nướng 73 Nam Ngư - ‬1 min walk
  • ‪Nhà Hàng Khoa Ngan - ‬3 min walk

About this property

TK123 Hanoi Hotel

TK123 Hanoi Hotel puts you a short five-minute drive from St. Joseph's Cathedral of Hanoi and Hanoi Opera House. Guests will have free perks such as WiFi and wired Internet. Also, Hoan Kiem Lake and Hanoi Old Town Night Market are a short five-minute drive away. Fellow travellers say good things about the helpful staff and overall property condition.

Languages

English, Japanese, Vietnamese

At a glance

DONE

Hotel size

    • 54 rooms
    • Arranged over 11 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival
    • For more details, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • No on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Property amenities

Food and drink

  • Restaurant
  • Room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Television in common areas

Accessibility

  • Lift

Room amenities

Be entertained

  • 32-inch LCD TV
  • Premium cable channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers

Sleep well

  • Blackout curtains
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of VND 500000 per vehicle (one-way. Maximum occupancy 2)

Policies

This property accepts credit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The property offers its sauna and Jacuzzi facilities to men only.

Also known as

1-2-3 Hanoi
Hotel 1 2 3 Hanoi
TK123 Hanoi Hotel Hotel
TK123 Hanoi Hotel Hanoi
HOTEL 1 2 3 HANOI Hoan Kiem
TK123 Hanoi Hotel Hotel Hanoi

Frequently asked questions

Does TK123 Hanoi Hotel offer free cancellation for a full refund?
Yes, TK123 Hanoi Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at TK123 Hanoi Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at TK123 Hanoi Hotel?
Sorry, there's no on-site parking at TK123 Hanoi Hotel.
Is an airport shuttle service offered by TK123 Hanoi Hotel?
Yes, an airport shuttle is available. The charge is VND 500000 per vehicle one-way.
What are the check-in and check-out times at TK123 Hanoi Hotel?
You can check in starting at 2 PM. Check-out time is noon.
What is there to do at TK123 Hanoi Hotel and nearby?
Recommended spots to visit include Ambassadors’ Pagoda (6-min walk) and Hoa Lo Prison Museum (6-min walk), along with Lenin Park (8-min walk) and Hang Da Market (9-min walk).
Are there restaurants at or near TK123 Hanoi Hotel?
Yes, there's an on-site restaurant.
What's the area around TK123 Hanoi Hotel like?
TK123 Hanoi Hotel is in Hoan Kiem, a short 4-minute walk from Hanoi Railway Station and 11 minutes' walk from St. Joseph's Cathedral of Hanoi.

TK123 Hanoi Hotel Reviews

Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Good

Incredibly high bathtub/shower combo
The room had shower in the bathtub which was built a meter higher up. If you are not mindful of this extraordinary design fault you will fall
Subitha, 1-night trip with friends
Verified Hotels.com guest review

8/10 Very good

Nice hotel in a very central location, close to the old quarter but still quiet from the busy streets. We selected this hotel as a second option after the first fell through and it did not disappoint. Helpful and friendly staff, clean room, small downsides would be that we could hear our neighbours in the evening when they returned late from outside, also the breakfast would benefit from more options like yoghurt, cheese, ham and similar. Otherwise a nice place!
Dominik, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Amy, 1-night trip
Verified Expedia guest review

8/10 Very good

Tour hotel
Generally the hotel was value for money. The hotel staff were very good and helpful. At the time of my visit Hanoi was subject to a cold spell of weather and the hotel's heating system could not cope causing the rooms to be uncomfortably cold. The hotels location is very convenient.
Robert, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Susan, 2-night trip
Verified Hotels.com guest review

2/10 Poor

My 1st room was too small to open my suitcase even on the floor. I had one request; a room with a window. Second room had a sealed window with metal bars. They said that all their rooms except the suites with balconies have sealed-off windows with metal bars. There is one very narrow stairs, maybe about 2 to 2.5 feet wide. A death trap in an emergency. Also their “hallways” are extremely narrow and room doors are close to one another. You can hear voices from next room or the hallway like they are in your own room. My mattress was worn out and collepsed, felt metal on my back, maybe they keep mattresses for an eternity (see pic).Sheets were dirty and bugs in the room. Inop Safe box with dead battery and other inop stuff. Shower water did not drain. Too many issues to list all. A never of them to charge a penalty to move out, but had to move out. Employees, even the liar frontdesk jerk, seemingly nice, but turned out to be just outwardly. Don’t know how they have good reviews. I hope they post even bad reviews like this.
Mattress brand name is ETERNITY
They said that the metal bars were to keep their guest from tossing out the cigarette butts
3-night trip
Verified Hotels.com guest review

10/10 Exceptional

David, 1-night trip
Verified Expedia guest review

8/10 Very good

Phrixos, 2-night trip
Verified Hotels.com guest review

6/10 Good

SURESH C, 5-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Really liked the location of the hotel down a quiet ish alley with good eateries around. Big light comfortable room with fast wifi and a desk. I used it for a work meeting. Decent breakfast with pho, eggs, fruit, salads, toast etc. pleasant helpful staff - laundry came back quick!
Tanya, 2-night trip
Verified Hotels.com guest review

6/10 Good

If it's the cheapest option, go for it.
Decent hotel, was the cheapest option so definitely good value for the price. Breakfast wasn't that great, they changed some dishes sometimes, some days I just ate fruit because the only other option was boiled vegetables and greasy eggs. Only have one size of cup available for example, which is really tiny and means you get to have two sips of tea and then have to go get up and pour another tiny cup for yourself. Room was ok, I got upgraded to the deluxe or something, thought I didn't have a window at first because it was so small. Bed was two double beds put together so you had this uncomfortable bump in the middle where the two beds connected. Staff were all friendly, but sometimes seemed more interested in selling you their version of something than helping you find it. As I was moving to Hanoi and just staying for one week while house hunting, I needed to go find a store where I could get a sim card and data plan for the next few months set up as well as buy a new phone, the hotel wanted to sell me their sim cards instead and when I mentioned I needed to go to an actual store to buy a local phone they lost interest in helping me.
Felix Francois, 9-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Conveniently located but in silent environment; kind and friendly staffs ready to support; nice, well-maintained and cosy room; good buffet breakfast with warm chicken pho soup served by waiter/waitress
Toshihiko, 5-night business trip
Verified Expedia guest review

10/10 Exceptional

Yannic, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was located in a great location close to transport, the Museum of Ethnology and the historical Changi Prison. The room was very comfortable and well appointed and bery cheap for the standard.
2-night trip
Verified Expedia guest review

10/10 Exceptional

2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

this is great business trip. The breakfast was so good.
dan, 4-night business trip
Verified Hotels.com guest review

8/10 Very good

Allan A., 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great customer service and friendly staff. Well done to everyone ! Clean room and nice location -taxi service to the airport is also good.
4-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Good quality for price
I got a recommendation from a friend of mine before visiting this hotel. Location is not bad, close to the center of Hoan Kiem lake, taking 15 minutes by walk. Receptionists were friendly and kind to guide me, Room condition is so neat and clean with good amenities. (3 bottles of complimentary water !) Bed was spacious enough and soft. Soundproof was good as I didn't hear any noise from outside. Wifi is also working well. Best part of me was breakfast, Japanese style rice & curry, delicious sandwiches provided.
Verified Hotels.com guest review

8/10 Very good

Verified Hotels.com guest review

10/10 Exceptional

Akihito, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Daiki, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

朝食が美味しい
朝食が美味しく、毎日フルーツとサラダを沢山食べていました。メニューは似ているながらも毎日ちょっとずつ変化し、飽きることはありませんでした。また、頼むと焼いてくれるオムレツも良かったです。
13-night trip
Verified Hotels.com guest review

10/10 Exceptional

とても良かった
ハノイ駅からはスーツケースを持って歩くと10分弱でしょうか 空港バスを利用したい場所は便利なロケーションです 部屋はやや古さはありますが、必要な物は全てありやや広めな部屋にアップグレードしてくれたこともあり快適でした コスパは文句なしでまた利用したいです
Hiroki, 2-night trip
Verified Hotels.com guest review