Overpriced and undervalued. I had expected more for the price. The pool/sauna room were disappointing. The bedroom was above average but nothing exceptional, and the evening meal was less than perfect. For £300 for both room and evening meal, I’d normally be disappointed. The staff were exceptionally good, front desk at check-in, the waiting staff, and the restaurant manager. Nonetheless I’d never stay here again.
Christopher
Christopher (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 9 日
I night stay
Beautiful hotel with lovely staff.
Kay
Kay (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 4 日
Excellent, beautiful hotel, food and stay
Absoulety gorgeous hotel, food, service was incredible and staff were so welcoming warm and professional.
Other than the spa lady this morning around half 10 I wasn’t sure of her name, however myself and my husband were having a swim before we checked out at 11 and the spa was empty and we were laughing and told to keep the noise down in quite a rude manner. I found it inappropriate as no one else was using the facilities and pool or spa at the time and we were the only ones there I appreciate keeping the noise to a minimal level for others to relax and we were very curtious and conscious of this. It was rather patronising and rose to end the experience. However the spa lady prior the day before and in the morning up until 10.30 was very warm and welcoming offering beverages and going above and beyond to ensure a satisfactory stay! Thanks so much we’ll be coming again
Ashleigh Jammine
Ashleigh Jammine (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 8 月 1 日
Superb
Oh my word what a gem we have found, this hotel blew our socks off,even thing about it was just perfect, from the opulence of the colours and materials of the furnishings to the reminders of what the hotel was as used as through the years. The cleanliness of everything was outstanding, we cannot wait to return everyone was so friendly and helpful.
Victor
Victor (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 29 日
Lovely hotel, clean, modern, comfortable
We stayed at this hotel recently and couldn't really fault it. The rooms are clean, modern and stocked with essentials such as tea, coffee, water and biscuits. The beds were super comfortable and the hotel itself is lovely.
The only downside is that the spa closes to guests at 10:00, after which point I am guessing you must make a paid booking. This was rather disappointing as I had hoped to utilise the spa after breakfast but was unable to do so before going home. Still a lovely place nevertheless, and for what it is worth, the spa looked lovely!
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 28 日
Wonderful.
A wonderful hotel and facilities. Room was spacious, clean and well appointed.
RICHARD
RICHARD (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 23 日
Great hotel and spa
Great hotel and spa. Very relaxing. Loved the outdoor heated pool! Friendly and attentive staff. Will certainly return.
Howard
Howard (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 13 日
Outstanding
The most perfect escape. The most beautiful place and rooms. Fantastic staff and service
Paul
Paul (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 10 日
Superb spa hotel, met all our needs!
Great stay, brilliant staff, wonderful facilities, delicious breakfasts! 👍
JOANNE
JOANNE (2 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 6 月 27 日
Iain
Iain (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 21 日
Virginia
Virginia (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 13 日
Our stay felt luxurious and relaxing. Room was very comfortable and quiet. We also had the opportunity to use the pool which was lovely. Breakfast was delicious. It's a bit harder getting here with public transportation. We walked from Pontyclun station which was okay but others may want to make sure they pre-arrange transportation if needed.
Amy
Amy (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 11 日
Beautiful place
Nicholas
Nicholas (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 8 日
Excellent hotel, breakfast made to order and it was oerfect
Vanessa
Vanessa (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Martin
Martin (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 6 月 5 日
Fabulous
Jane
Jane (3 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 6 月 4 日
Nick
Nick (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 6 月 3 日
Andy
Andy (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 29 日
The hall and courtyard were beautiful and the staff were welcoming. Expect a big spend if you're having a meal. We were placed in an accessible room despite not having accessibility needs. We could hear every footstep in the room above during the night and from early morning, it was very loud and would benefit from sound proofing measures. We thought it was a staff or storage room above us hence the constant walking around, but were told by a staff member it was a regular room.
RA
RA (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 22 日
Gary
Gary (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 20 日
Great property, very clean, very well-kept, good service! Reserving breakfast was a bit restricting as you can only book it the day before, before 10pm for the discounted price. One suggestion would be to give the flexibility of booking it alongside the initial room reservation