Said had availability with 4 rooms available. Put in reservation. Was charged and received confirmation. Then was called and told no availability with no money return
Daniel
2 晚行程
2/10
My reservation was canceled they had no rooms available they said I’ll be refunded
Jesse
1 晚行程
10/10
Satara
1 晚行程
6/10
Ryan
2 晚行程
10/10
Terrell
1 晚行程
10/10
Sarah
1 晚行程
2/10
The room was dirty and had trash in it I changed room 3 times and each one was dirty! And the bathroom tub was dirty.
James
1 晚行程
2/10
Waited 25 minutes being only third in line to Check in. lobby bathroom unusable. Elevator to our 4th floor rooms BROKEN.
Would give this place a 0 since the rooms are non-refundable anyway.
Vicki
1 晚行程
10/10
Jorge
1 晚行程
2/10
The staff were awesome but the hotel itself was a mess, the elevator didn’t work so we had to go climb flights of stairs the whole weekend. The hallways smelled like animal urine & I let the front desk know but nothing was done. The hot water in the shower didn’t work we had to take cold showers. The side doors of the hotel were always propped open with rocks so anyone could walk in without a room key.
Mikalah
2 晚行程
10/10
Sharv
2 晚行程
2/10
Old, dirty, elevator broke. Did not stay.
jerry
2 晚家庭旅程
8/10
Staff was so pleasant and professional! Valerie at the front desk checked us in and took extra care to make sure we had everything we needed.
Katherine
3 晚行程
10/10
serina
4 晚行程
2/10
Mike
1 晚行程
4/10
Nytola Gilliam
1 晚行程
10/10
Deena
1 晚商務旅程
6/10
Michael
1 晚行程
2/10
They had no hot water and water pressure was very low and didnt inform us.
Devkumar
1 晚商務旅程
10/10
Aaron
2 晚行程
2/10
Saw the reviews online and never believed until I had the very same experience. Booked the room but checked in late due to my trip delay. The night shift front receptionist informed me that I had the privilege to check the room before my actual check in. First of all, their elevator wasn’t working and I had to struggle with my items to the third floor. The staircases looked like a place where drug addicts resides. Upon checking the rooms, they were stink and in a deplorable nasty condition. One of the rooms weren’t cleaned, it remained just the very same as how the guest left it, (I have video proof) I’ve checked three rooms and there was only one that was far from being partially clean. The refrigerator door was falling off, dirty microwave and bathtub, window was unable to open because the lock was missing. Bed sheet and mattress were extremely stained and dirty (luckily I took my own disposable linens). Blinds full of dirt and the bathroom tub and sink was clogged with dirt and hair which stops the flow of water. The stove was left greasy and dirty and the trash bins as well. I was unable to prepare a meal and eat for the entire afternoon due to the nasty environment. I went ahead and purchased my own cleaning products and cleaned the room from top to bottom. Reported the matter to front desk but they careless about the condition, they’re about the money. I checked out early and demanded a refund which remains futile. It’s extremely gross, it’s not worth your money.
Shackeina
2 晚家庭旅程
2/10
Customer service basura
真實旅客
3 晚行程
2/10
Elevator was not working.. They were going to put me on 4th floor. Going to charge me $212.00 for pet fee. That is not mentioned anywhere on the website. Plus $10.00 every day after that. I canceled the reservations. Will not ever go there again