When I arrived I was stood outside for 20 minutes until I was finally contacted with instructions to get in the hotel! I got in and was told to get my own keys from a key box that was open to all with many sets in there! Our keys were not there so I then got told to check a draw in the desk that had many more sets of keys again open for all to access! This was very unsafe an uneasy as anyone could access any room realistically!
The manager/owner who has been what’s app messaging was extremely rude and abrupt on the phone and didn’t seem to care when I told them of this !
The same thing happened with keys a year and a half ago with a previous stay I will never return!
Emily
Emily (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 12 日
Jarmo
Jarmo (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 11 月 19 日
מלון בלה זוביה
.מבנה מסוגנן. נקי מאוד. קרוב לאזור טיולים בסיירה נבאדה
eli
eli (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024 年 11 月 13 日
We arrived at the hotel in the evening, there were no lights on inside or out. We did not have internet so had not received the message on how to get in the building.It cost me a very long phone call to Jorge in Santander. There was no receptionist nor a security man. There was no central heating. No spare blanket. Granada is very cold especially when there is snow on the mountain. We should have been warned that this was not a conventional hotel.
Jose
Jose (3 晚浪漫旅程)
Expedia 真實旅客評價
2/10 欠佳
2024 年 11 月 1 日
Far from everything. Limited shops around. Communication with the staff was bad. Hot water went out late at night. Check in was hard. Better instructions are needed. Communication was all done via WhatsApp. Place is clean but the lack of staff killed it.
Jeremy
Jeremy (2 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2024 年 10 月 14 日
Carla
Carla (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 10 月 10 日
Luis Antonio
Luis Antonio (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024 年 9 月 27 日
The property is well maintained. There’s a bar and restaurant inside the gated hotel. The food is good. The room is comfortable and has AC. My only issue with the property is hearing the noise from the restaurant and bar area during lunch and dinner hours and I could hear the room beside me when they were talking and other guests who were out in the hallway if I didn't have the TV or AC on and the window doors closed.
Kimberly
Kimberly (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024 年 5 月 18 日
Overall very good.
Beautiful villa, with nice rooms. Bathrooms are not the most modern standard but are ok. The rooms are little noisy since all rooms have light doors. You definitely hear other guests talking and walking by. For a short stay absolutely recommended!
Martin
Martin (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024 年 4 月 14 日
Nos gustó mucho, el personal muy atento, las instalaciones muy limpias y comfortables. Un pequeño hotel pero nada que envidiar a uno grande.
Raúl
Raúl (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024 年 4 月 6 日
Salomon
Salomon (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024 年 2 月 18 日
No
Maria Dolores
Maria Dolores (1 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024 年 1 月 23 日
Jose Antonio
Jose Antonio (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 6 月 6 日
Hotel muy agradable en el Barrio de La Zubia.
Las habitaciones muy bonitas, cómodas y limpias.
El personal a cargo muy amable y nos dieron indicaciones muy adecuadas para hospedarnos.
Javier
Javier (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 5 日
Rogerio
Expedia 真實旅客評價
10/10 完美
2023 年 6 月 4 日
Juan Manuel
Juan Manuel (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 5 月 1 日
Ulrich
Ulrich (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2023 年 3 月 6 日
Paqui
Paqui (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023 年 2 月 26 日
Limpio y ordenado. Buena localización al lado de todo.
RUBEN DA
RUBEN DA (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2022 年 10 月 29 日
Pleasant stay in La Zubia
Comfortable beds, good sized bath room (with bath and shower).
Friendly hotel staff. WhatsApp communications were good. We were given clear instructions for our late check in. Self-service breakfast laid out in breakfast room with tea and coffee making facilities.
Bus stop just outside the front door for buses into Granada.
Rachel
Rachel (4 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 9 月 19 日
Rosa Lucía
Rosa Lucía (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 5 月 16 日
Sara
Sara (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 3 月 5 日
Lucia
Lucia (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2022 年 2 月 14 日
Una maravilla de hotel
El hotel una maravilla y los dueños encantadores recomendable 100%