The view from room was not as good as expected. We could see some green plants and nothing else. The room was much smaller than the onsen resort I lived in before.
The service was less than satisfactory compared to my past experience. Check-in time was long. Receptionist who spoke Mandarin was a bit impatient and inexperienced.
For the meals, buffet dinner was a disaster. If you were not a fried food lover, please do not choose to have dinner here. I care about the taste rather than the variety. The fried food were not attractive. There were fried chicken, fried vegetables, fried shrimp, fried oyster etc. Sadly, sushi were not fresh. Dessert and icecream were not tasty. I expect something freshly grown in Hiroshima would be served but it did not.
The wall were thin and noisy at night time. Outdoor onsen 2/F has no view. My friend said 3/F could see a bit from the windows.
It is merely a 2.5-star hotel. No one would make the beds when you are having dinner. Staff in the restaurant were standing near you but without any smile. It seems to be quite uncomfortable dining experience.
真實旅客
1 晚浪漫旅程
Hotels.com 真實旅客評價
8/10 很好
2018年4月30日
new and modern hotel
New hotel with reasonable room price.
Food in buffet style in average standard.
Need to walk around 10 min from the pier while near to the shops.
Lovely hotel, very unique, stayed in traditional room. Staff very friendly and accommodating, excellent restaurant & staff in restaurant were so helpful especially when it came to cooking traditional Japanese food
gayleen
gayleen (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年12月9日
Trudi
Trudi (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月11日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年11月11日
kazumi
kazumi (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月29日
cyril
cyril (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年10月25日
I hope you read this review before you book this hotel. I will recommend you DON’T book this hotel. It was the only one available for the night we wanted to stay in Miyajima so we had to book it. We read some bad reviews but we risked it. Well it was VERY VERY bad. The hotel is very old and it feels unkept and dirty. The comforters were supposed to be white but they now look yellow with stains. Completely disgusting. Additionally the entire hotel smelled like strong seafood all over. Not in a good way! We had to put towels in the door so that they strong smell wouldn’t come into our room. We ended up spending our time outside of the hotel until late at night and woke up super early to checkout because the smell was unbearable.
You can have an old hotel but at least keep it clean and fresh. This hotel needs a renovation and new management. We 100% regretted booking this hotel.
Lili
Lili (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月17日
Franca
Franca (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年10月14日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2024年10月8日
Liam
Liam (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月2日
We stayed only one night, the Japanese room was clean and quiet.
Great breakfast with Japanese and European choices.
The only problem are the inside shoes for people with big feet they don’t fit.