Warm welcome from the staff and they were very helpful during the stay. Room wasn’t serviced despite leaving the card out. Food quality was excellent. The room was a bit tired but comfortable. Could do with air conditioning
Christine
Christine (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 7 月 27 日
Good all-round
Location was great for us. The exterior and gardens were beautiful. Staff helpful and friendly. Could not do enough for us. Thank you.
Paul
Paul (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 7 月 27 日
Nice overnight stay in friendly hotel.
Booked a double and twin room. Twin room had more recently been refurnished, furniture in double was a bit tired. Both rooms were lovely and clean. Beds were comfortable and there was a good choice of hot drinks.
Bruce
Bruce (1 晚家庭旅程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 23 日
Main aim was sleep - terrible experience
Pros: Staff were great, bar was good. Room large, shower great.
Cons: Mattress was collapsed in the middle, I slept half the night on the floor, other half with pillows under the mattress. ALL doors had aggressive springs and no sound softening so they all slammed with a bang(ours slammed even when closed it carefully).
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
4/10 一般
2025 年 7 月 14 日
Lost for Words..!
Stayed at the hotel as part of a large wedding party where they were getting married nearby… with limited choices of hotels in the area with the size and apparent 8.8 / 10 rating we thought this was a safe option however we have left extremely disappointed.
With it being the hottest day of the year on record, checking into our room, window was on restrictors (which we managed to undo after googling the product) and our black out thick blind was broken in the down position therefore getting no air flow. Receptionist was helpful when we called, providing us a desk fan and a make shift solution to get the blind open by wrapping the broken cord round it. No further rooms were available for our stay, not because they were fully booked but they ‘hadn’t been cleaned’!
Room was dusty with the phone looking like it’s not been cleaned in years… bathroom was clean however toilet seat cover missing. Warning it is also a big glass box in the room with well placed manifestation for privacy…
Throughout the hotel there were signs of major refurbishment required and also building work taking place with a huge hole in the ceiling and flooring missing randomly.
Communal male toilets hadn’t been cleaned between Saturday evening and Sunday upon checkout which personally is a huge red flag..!
We never complain however we wanted to share this experience and would urge hotels.com to consider their listing on the website as we left extremely dissatisfied especially given the cost.!
真實旅客
2 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 13 日
The bed was so uncomfortable, sitting on the bed and you end up sitting on the base
Not keen on the glass bathrooms , some things are meant to be discreet no privacy in the bathroom
Emma
Emma (1 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 7 月 1 日
Wouldn't stay again
The hotel room was large, but we ended up in an accessible room which had glass walls to the bathroom, with only thin frosted strips, meaning very little privacy. The mattress was also really poor offering very little support with no air con (on one of the hottest weeks of the year). The carpets were also really stained and it just generally felt like it needed a good clean and refresh.
Charlotte
Charlotte (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 6 月 16 日
George
George (2 晚友伴旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 5 月 29 日
Dirty towels, room was ok, staff slow
Ashley
Ashley (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 27 日
The room was pleasant, but the glass door between the bedroom and the toilet and shower area was odd and rather off putting. The bed was comfortable, and we got a good nights sleep. Breakfast was adequate, but the cereal, and other cold buffet items were uninspiring. All in all, a bit dull, particularly since a refurbishment was done in 2019. Ok for a night or two though.
Ayesha
Ayesha (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 24 日
Noel
Noel (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 19 日
It’s sad really as this hotel is beautiful and the rooms nice but it could be so much better. The room was set up for one person despite telling them it was for two. At first we had no remote for the TV and then the remote provided didn’t work and the other room we booked that remote didn’t work either. The staff are great though and the grounds are lovely plus they have facilities to charge EVs which is essential these days. The rooms still have no air conditioning or even fans so the room does get hot, the windows can be opened but as we were on the ground floor posed a security risk and can be noisy. Overall lovely hotel but needs some uplifting.
Dave
Dave (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 5 月 18 日
One night stay. Good value for money. Comfortable rooms and very good food. Staff very attentive and friendly.
Mike
Mike (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 5 月 4 日
Excellent hotel ,,good staff,nice breakfast,will be staying again
keith
keith (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2025 年 5 月 3 日
Roselle
Roselle (1 晚行程)
Expedia 真實旅客評價
6/10 不錯
2025 年 5 月 2 日
Allen
Allen (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 30 日
Great Location and grounds. Service was relaxed but quick. Room was great with everything you need for a business night away
simon
simon (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 19 日
Needs updating and modernization of menu and bar offerings
Melanie
Melanie (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 4 月 14 日
I like it that my little dog is welcomed so nicely and the staff are so friendly
Lesley
Lesley (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2025 年 4 月 6 日
Im not to happy to be honest. The sheet when i pulled back the quilt had blood stains it was washed but the stains where still visible. The tv didn't work. I was moved to another room witch was better But i could turn on the tv then managed to by the button then the remote didn't work. Twice i went to the desk for another remote they didn't work in the end they found one that did work. The glass wall to the bathroom was filthy the mirror in the bathroom was filthy Next day as i went to leave i was stopped at the desk saying my card was declined but no one let me know while i was there embarrassing when there's people around you that turned out to be a fault with the booking in system. I ordered a medium rare stake witch was over cooked. Whilst i was in the restaurant to to that of in the next room with big doors there was a karaoke going on witch was very loud. All in all im not at all happy and will not be returning
Marc
Marc (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 4 月 6 日
Really nice hotel and staff are fantastic…
We stayed in a superior room and only thing that was annoying is the ‘posh’ bathroom that has the see through glass…
No couple needs that