Old and dirty. It's an arcade that has half empty claw machines that you can't win on. Awoken at 3am by yelling and screwing the hall outside our door. Would not stay here again. One positive, the sheets looked and smelled clean.
Jill
Jill (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 27 日
Bhetho
Bhetho (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 27 日
Hotel rooms need upgrading
A one day getaway with my family at a A.C. Hotel that was family friendly while the other elder adults can play and I can enjoy the beach. Arriving to the main lobby all the amenities fit the bill. The hotel was clearly updated. However once I arrived to our floor it was clear the renovations to the showboat has been mainly done one the first floor. The rooms did not quite match the photos on the website. There was a cigarette burn on the sofa in a non smoking room. The carpet look like it had stains. The mattress also needs to be updated. It was disappointing. I am really hoping the showboat works on updating the rooms to match the family friendly environment in the first floor.
Zoraida
Zoraida (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 26 日
Will not recommend any of my friends and family
Yvonne
Yvonne (4 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 26 日
Ricardo
Ricardo (1 晚商務旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 25 日
No one informed us about the parking garage payment until we received parking ticket for non payment on ou 788r car windshield we had to pay a parking fines 78.00 before they tow our car and we are seniors
Tamra
Tamra (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 25 日
This place needs to be overhauled in every way , the carpets has duck tape the pillows were tiny , the smell was awful I will never stay there again even if you give me the room for free
Rosa
Rosa (1 晚友伴旅程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 25 日
Shameerah
Shameerah (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 25 日
Clean room, great staff
Cristian
Cristian (4 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 22 日
Should've Gone to Hard Rock.
The best I can say is that it was a quick trip down the elevator and on to the beach. The bathroom was stocked with 2 bath towels, 1 bar of soap. When you're at the beach, you tend to take more showers. This is the first time in my life I've seen a hotel room that didn't have a coffee maker or a blow dryer. Room service was not a daily thing unless you called for it. Parking was $50 for 2 nights. I had stayed at the Trop the previous week and parking was a total of $10 for 3 nights. I was surprised by the condition of the hotel. Most of the room doors were scratched badly, many of the carpets on the main floor were outlined with black duct tape, and most ice machines were broken. We had to check several floors to find a machine that worked. On a positive note, i did appreciate seeing some of Seward Johnson's sculptures.
Diane
Diane (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 22 日
Kimberlee
Kimberlee (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 21 日
Bethany
Bethany (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 21 日
Chad
Chad (1 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 21 日
Ali
Ali (1 晚家庭旅程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 21 日
No double King
Booked a double King which apparently doesn’t exist, got downgraded to double queen. After one person showered quickly the other 3 couldn’t because there was no hot water. Told tje front desk got refunded the resort fee.
Shamila
Shamila (1 晚家庭旅程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 9 月 20 日
Nightmare
Like I stated earlier with numerous people I spoke to @ hotels.com and also have left a review earlier no Wi-Fi, dirty walls, wires hanging out of the walls, bed that constantly makes noises like you’re dropping a 24 pack of beer every time you turn over and it’s not comfortable, Bathroom walls were also dirty. staff playing games downstairs actual games instead of working. Did not know show boat was this old nor did I know it was geared for children. All the restaurants except for one we’re closed in this hotel establishment. Got charged double for the hotel fees which I’m still trying to work out and about to give up on because no one can see what I’ve gone through. Only the people I talk to see but on chat they don’t see it so it’s pretty much a worthless cause. But I am looking for credit for not having Wi-Fi for Thursday, Friday and part of Saturday as I work half days remote and I had to from the hotel. They should update the website saying restaurants are closed. The place is dirty and the Wi-Fi is intermittent. If there is any Wi-Fi front desk is even aware of it saying this is a common problem.. Very Disappointed
rob
rob (2 晚行程)
Hotels.com 真實旅客評價
4/10 一般
2025 年 9 月 20 日
Dirty, needs to be updated
The lobby is cleaner than the rooms! This hotel is just dirty
Maurita
Maurita (1 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 9 月 18 日
mark
mark (1 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 9 月 17 日
Nadia
Nadia (3 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2025 年 9 月 15 日
Probably wouldn’t stay back there.
When we got in the room the bed is not comfortable I’m not sure why they have this metal frame that lay low and creak everytime you get up . Then the fridge kept leaking water all over the floor we had to call room service and a manger twice never told us what was wrong . The shower would clogged up. Our tv bearly worked it kept stopping and buffering so we couldn’t watch tv , log into any of the apps so we didn’t have any television at all. The hallway had a rank smell to it i believe because of the carpet. We stayed in room 119.