Good customer service, offer breakfast vultures for either McDonald's across the street or Louisa coffee next door. The building is newly renovated, therefore the condition of the room and facility is quite clean and pleasant. It is a small hotel with limited resources. Easy access to metro and a 24hour grocery which is perfect for tourist for any last minute shopping. During my stay, there were no hot water for shower, which I complained to the front desk the next day. They asked apologize and asked to be notified immediately. They have staff that can fix the issue immediately, so don't wait.