Everything was amazing but the bed was uncomfortable due to the sheets , overall it was an amazing experience.
Miaona
Miaona (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023 年 1 月 25 日
the room is really spacious, it has all kitchen set, front workers are very nice and helpful.
Dandan
Dandan (4 晚家庭旅程)
Expedia 真實旅客評價
4/10 一般
2025 年 5 月 7 日
IF YO
The only pro was the closness to the beach.
There’s no such a thing about feeling welcomed when checking in, Rafael the man at the front desk at night is not a very pleasant or friendly receptionist, I said hello to him and he held his hand to “shush” me because he was busy. Instead of kindly acknowledge me and request to hold of a moment in a professional manner.
He charged me 300 pesos for an extra night for a guest when in the website it clearly says 11.00 cad .
The service was below average, he was rude.
The beds were ok.
Cleaning staff did an incredible job taking care of our room, we were beyond happy leaving a gratuity for her.
The front desk was often left unattended.
There are so many hotel gems out there that cost less and the service is marvellous.
Will definitely not be returning to this place again.
I often come to Playa del Carmen and wanted to try something different, this place was definitely the one with the worst guest experience
Sarahi
Sarahi (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 26 日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
10/10 完美
2025 年 4 月 17 日
Recomendado 100%
Recomendado 100% buen precio cerca de todo 5 avenida y playa, con estacionamiento, para Familias excelente.
edgar
edgar (2 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 4 月 17 日
Maziar
Maziar (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 3 月 3 日
Cdn visit Mexico
Staff was great, location amazing, kitchen lacked some essentials,I would recommend a balcony!
Debra
Debra (7 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2025 年 3 月 3 日
Una estancia excelente
En general todo fue excelente, limpieza, comunicación y comodidad, solo que el hotel deberia de indicar algunos procesos mas claro como el cambio de toallas, luego es confuso, adicional el hotel deberia de agregar lugares para secado de ropa, de ahi la ubicacin inmejorable y el personal miy amable
Jorge Luis
Jorge Luis (7 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 18 日
Construction across the street is very noisy but this should come to an end soon
Jerry
Jerry (21 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 15 日
Marie
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 15 日
An idiot at reception
The first room was horrible. The only windows faced the reception area, so there was no natural light at all. The guy at the reception was also an idiot—he constantly gave us false information about the Wi-Fi, parking, and the possibility of getting another room with natural light, yet somehow everything was our fault. However, the lady at the reception was very helpful.
Be careful when booking a room—two-bedroom rooms have no windows to the outside at all.
The new room we got was good.
Ilari
Ilari (9 晚家庭旅程)
Hotels.com 真實旅客評價
8/10 很好
2025 年 2 月 14 日
Hôtel convenable, près de tout, la plage, restos, bars, transport colectivo. Personnel gentil serviable. Chambres assez grandes, propres ; lits confortables. Loin de la cohue et du bruit de la quinta. Cependant chambre 208 pas d’Internet, manque d’eau chaude par moments, sombre. Les chambres à l’avant ont balcon mais c’est bruyant vu les travaux constants. Mais j’y retournerai quand même.
Marie
Marie (4 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 12 日
Location was good, room was spacious and had a big closet area plus seating and a kitchenette.
Water temp in the shower was either hot or cold and would change back & forth on its own. Elevator buttons were stuck and the doors took a while to close.
Front desk personnel were very nice.
Christina
Christina (1 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 2 月 11 日
Jordan
Jordan (9 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 10 日
Nous venons au Grand Fifty depuis quelques années, on aime. Un peu déçu cette fois-ci car dans la chambre 208 l’Internet ne marche pas et pas beaucoup d’eau chaude. De plus un des deux ascenseurs ne fonctionnait pas tout le temps.
Sion le personnel très gentil et souriant
Marie
Marie (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 2 月 9 日
Comfortable, safe, and professional staff. You have a large fridge, 2 electric stove burners with a ventilation hood. The rooftop terrace has great views, and a pool to cool off. Thank you Grand Fifty for an utterly relaxing week of vacation. This goes for every accomodation in Playa, keep all dry food fruits, basically anything ALl food in the fridge. If you finish your coffee, properly rinse the cup and cover. Leave no food crumbs around and sweep after yourselves. Failure to do so will invite insects. Again this is for all kitchen accomodations. The fridge is your best roomate to have around lol.
Denis
Denis (6 晚行程)
Expedia 真實旅客評價
8/10 很好
2025 年 2 月 5 日
Grand Fifty, Playa del Carmen
Lovely kitchenette suite here ... except for extreme shortage of drinking glasses and bowls for breakfast. They did supply more, but acted like wanting a second bowl and more than just two coffee mugs was an unusual request. The room itself and bed were just fine, though, and the rooftop pool was terrific. A block away was a lengthy pedestrian mall that seemed to stretch forever and was great to walk, full of shops and restaurants, and to beaches if you wanted.
Paul
Paul (6 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2025 年 1 月 29 日
The rooms are ok the pillows are rock hard I couldn't sleep with pain and the beds are hard to no view rooms are small no living room sofa only one tv bathroom is small and the front desk people are very rude they don't make you feel welcome, and want to charge for child even know they don't serve breakfast, and I got the 2 bedroom room only my wife and 2 little girls. If you get the same room I got you be getting the room behind the check inn on the first floor.
Ivan
Ivan (1 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 29 日
Prix abordable, équipement désuet, manque de communication, réceptionniste amicale,
Luc
Luc (9 晚家庭旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 29 日
Quiet building, location close to beach and 5th
Line
Line (9 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 26 日
The property was really good. A step away from 5th avenue and a 10 minute walk to the beach.
The building is new, the rooms are nice. The rooftop pool isn’t big but it’s adequate for the size of the building.
The service was really good!
The only draw back was the room had minimal ustensiles. No knives to cut, only has one glass.
Overall we liked the properly and we would recommend it for the price.
Daniel
Daniel (7 晚浪漫旅程)
Expedia 真實旅客評價
6/10 不錯
2025 年 1 月 20 日
This isn't a great or even a good hotel. It's almost just ok. The word I would use to describe the building, management, and service is indifference. On the positive side of things, the roof top pool area is nice and there is ample space in the room. However, the room is not very clean. Also, the bedding and towels are old. Wifi didn't work when we arrived and once we ourselves eventually fixed it, it was super slow. One of the occupants of our room didn't have a pillow for 4 nights because the "hotel was out of pillows" and they just shrugged and said they couldn't do anything. I wouldn't stay at this hotel again.
Brian
Brian (7 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2025 年 1 月 19 日
Guests are not allowed in hotel, which keeps the hotel safe
Internet was poor.
Balcony rooms are facing alot of construction across the street
Michael Burton
Michael Burton (10 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2025 年 1 月 19 日
Gran opción de Hotel en Playa del Carmen
Es una gran opción si quieres estar en el Centro de Playa del Carmen, cerca de las playas pero no tan cerca de la zona de fiesta de Playa. Son departamentos de muy buen tamaño, todo funcionando, su alberca es de buen tamaño y con gran vista al mar.
Además de que tiene estacionamiento y todo te queda cerca. Es la segunda ocasión que nos quedamos y lo recomiendo ampliamente.