We booked the trip around the fact that they had a pool and hot tub for our child who was celebrating his birthday. Both were out of order. The pool became available late the evening before we left but the cleanliness was visibly questionable. The hot tub had caution tape around it and it literally smelled like fecal matter in the pool area. They offered us to swim at the pool next door which we settled for but it had just been filled and it was so cold we couldn’t swim.
Then there was the hot water issue. There was none. We told the front desk and they simply said to let it run. We let the water run for 30 mins only to have room temp water to shower in. Every single day we were there, for all showers and different times of day. And last but not least, we were greeted with the smell of weed while getting in our vehicle from the group of people parked next to us. Even after moving our vehicle the smell lingered in our vehicle. You could also smell it throughout the hotel- in the elevator, the hallways, and my personal favorite, in the breakfast area. People gathered by the exits to smoke both weed and cigarettes often holding the door open.
The breakfast was ok our first day but the second day was non existent. Had a fraction of what the day before had. Everything was standard bagels, cereal, egg beaters, oatmeal. The first day they had fresh fruit which was nice. The hotel itself was clean and nice so it’s a shame that there were so many negative experiences. Won’t return.