10/10 Exceptional
Fantastic service and very cosy.
albin
albin, 2-night trip
The Franklin London - Starhotels Collezione
Luxury hotel with spa, near Brompton Oratory
Choose dates to view prices
Located close to Victoria and Albert Museum, The Franklin London - Starhotels Collezione offers a tranquil retreat. Treat yourself to fine Italian cuisine at The Franklin Restaurant, enjoy garden views, or relax in the 24-hour gym. Guests appreciate the helpful staff and first-rate property condition.
VIP Access9.2
Wonderful
Popular amenities
- Spa
- Pet friendly
- Free WiFi
- Restaurant
- Connecting rooms available
- Air conditioning
Main amenities (12)
- Daily housekeeping
- Restaurant and bar/lounge
- Full-service spa
- Breakfast available
- 24-hour fitness center
- Steam room
- 24-hour room service
- Coffee shop/cafe
- Massage/treatment rooms
- Babysitting
- Business center
- 24-hour front desk
For families (6)
- Children stay free
- Babysitting (surcharge)
- Connecting/adjoining rooms available
- Private bathroom
- Premium TV channels
- Daily housekeeping
$347 nightly
$417 total
Apr 27 - Apr 28
Total with taxes and fees
Why we love this property
Garden city splendor
Wander through this luxury hotel's peaceful garden, where natural beauty meets city center energy. The garden-view restaurant completes the scene.
Savory Italian cuisine
A restaurant dishes up Italian cuisine with garden views. Guests can also visit the cafe, enjoy the bar, or start their day with a full breakfast.
Luxury sleep indulgence
Italian Frette sheets and pillowtop mattresses create a dreamy sanctuary. Rainfall showers and 24-hour room service elevate the lavish experience.
Room options
Showing 8 of 8 rooms
Superior Double Room
9.8Exceptional
14 reviews
- 215 sq ft
- Sleeps 2
- 1 King Bed
Deluxe Double Room
8.8Excellent
6 reviews
- 258 sq ft
- Sleeps 2
- 1 King Bed
Junior Suite
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 Queen Bed
Suite Executive
9.0Wonderful
2 reviews
- City view
- 355 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Single Room
10.0Exceptional
1 review
- 161 sq ft
- Sleeps 1
- 1 Queen Bed
Garden Suite
10.0Exceptional
1 review
- Garden view
- 388 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Presidential Suite
- Garden view
- 667 sq ft
- 1 bedroom
- Sleeps 3
- 1 King Bed
Triple Room
10.0Exceptional
1 review
- 323 sq ft
- 1 bedroom
- Sleeps 3
- 1 Twin Bed and 1 King Bed
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About the neighborhood
24 Egerton Gardens, London, England, SW3 2DB
What's nearby
- Victoria and Albert Museum - 3 min walk - 0.3 km
- Imperial College London - 5 min walk - 0.4 km
- Harrods - 6 min walk - 0.5 km
- Natural History Museum - 9 min walk - 0.8 km
- Hyde Park - 9 min walk - 0.8 km
Getting around
- Heathrow Airport (LHR) - 34 min drive
- Farnborough (FAB) - 47 min drive
- London City Airport (LCY) - 49 min drive
- Gatwick Airport (LGW) - 76 min drive
- Luton Airport (LTN) - 85 min drive
- London Victoria Station - 26 min walk
- London (ZEP-Victoria Train Station) - 27 min walk
- West Brompton Station - 29 min walk
- South Kensington Underground Station - 7 min walk
- Knightsbridge Underground Station - 11 min walk
- Gloucester Road Underground Station - 13 min walk
Restaurants
- Voyage Lounge - 4 min walk
- Caffè Concerto - 4 min walk
- Café Muse - 3 min walk
- The Bunch of Grapes - 3 min walk
- Ciro's Pizza Pomodoro - 5 min walk
About this property
The Franklin London - Starhotels Collezione
When you stay at The Franklin London - Starhotels Collezione, you'll be in a fantastic location, just a 5-minute walk from Brompton Oratory and Victoria and Albert Museum. Guests can visit the spa to indulge in massages, facials, or body treatments, and Italian cuisine is served at The Franklin Restuarant, which is open for lunch and dinner. This luxurious hotel also features a bar/lounge, a 24-hour fitness center, and a fitness center. Fellow travelers love the helpful staff and overall property condition. Public transportation is just a short walk: South Kensington Underground Station is 7 minutes and Knightsbridge Underground Station is 11 minutes.
At a glance
Hotel size
- 35 rooms
- Arranged over 5 floors
Arriving/Leaving
- Check-in start time: 3:00 PM; Check-in end time: anytime
- Contactless check-in available
- Express check-out available
- Early check-in subject to availability
- Minimum check-in age: 18
- Check-out time is 11 AM
- Contactless check-out available
- Late check-out subject to availability
Special check-in instructions
- Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
- Information provided by the property may be translated using automated translation tools
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Children
- One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
- Babysitting*
Pets
- Pets allowed (dogs only, 1 total, up to 31 lbs per pet)*
- Service animals welcome
- Restrictions apply*
- Pets must be supervised
- Food and water bowls available
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- 24-hour offsite parking within 1312 ft (GBP 52 per day)
Other information
- Smoke-free property
Property amenities
Food and drink
- Full breakfast (surcharge) each morning 7 AM–11 AM
- Restaurant
- Bar/lounge
- Coffee shop
- 24-hour room service
Traveling with children
- Children stay free (see details)
- Babysitting (surcharge)
Working away
- Business center
- Meeting room
Services
- 24-hour front desk
- Concierge services
- Tour/ticket assistance
- Dry cleaning/laundry services
- Free newspapers in lobby
- Luggage storage
- Multilingual staff
- Porter/bellhop
Facilities
- 1 building/tower
- Safe-deposit box at front desk
- Library
- 24-hour fitness center
- Full-service spa
- Massage/treatment rooms
- Steam room
- Banquet hall
Accessibility
- Elevator
- Hardwood flooring in room
Room amenities
Be entertained
- Flat-screen television
- Premium cable channels
Home comfort
- Heating (climate-controlled) and air conditioning
- Bathrobes and slippers
Sleep well
- Hypo-allergenic bedding
- Pillow menu
- Down comforter
- Blackout drapes/curtains
- Soundproofed rooms
- Turndown service
- Premium bedding
- Pillowtop mattress
Freshen up
- Private bathroom
- Bathtub or shower
- Rainfall showerhead
- Designer toiletries
- Hair dryer
- Towels
- Toothbrush and toothpaste (on request)
Stay connected
- Desk
- Free newspapers
- Free WiFi
- Phone
- Desk chair
Food and drink
- Free bottled water
More
- Daily housekeeping
- In-room safe
- Connecting/adjoining rooms available
Special features
Spa
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include facials, body treatments, and manicures and pedicures. The spa is equipped with Turkish bath/hammam.
Dining
The Franklin Restuarant - Overlooking the garden, this fine-dining restaurant specializes in Italian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Fees & policies
Optional extras
- Full breakfast is offered for an extra charge of approximately GBP 25 for adults and GBP 12.50 for children
- Early check-in can be arranged for an extra charge (subject to availability)
- Late check-out can be arranged for an extra charge (subject to availability)
Children & extra beds
- Babysitting is available for an extra charge
- Rollaway beds are available for GBP 50 per night
Pets
- Service animals exempt from fees
- Pets are allowed for an extra charge of GBP 40 per pet, per night
Parking
- Parking is available nearby and costs GBP 52 per day (1312 ft away; open 24 hours)
Pool, spa, & gym (if applicable)
- Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay
Also known as
Franklin Hotel London
Franklin London
Franklin Hotel Starhotels Collezione London
Franklin Hotel Starhotels Collezione
Franklin Starhotels Collezione London
Franklin Starhotels Collezione
Franklin Starhotels Collezion
The Franklin Hotel Starhotels Collezione
The Franklin London - Starhotels Collezione Hotel
The Franklin London - Starhotels Collezione London
The Franklin London - Starhotels Collezione Hotel London
Frequently asked questions
Does The Franklin London - Starhotels Collezione offer free cancellation for a full refund?
Yes, The Franklin London - Starhotels Collezione does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Franklin London - Starhotels Collezione?
Yes, dogs are welcome, with a limit of 1 total and maximum weight of 31 lbs per pet. There's a charge of GBP 40 per pet, per night. Service animals are exempt from fees. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.
What are the check-in and check-out times at The Franklin London - Starhotels Collezione?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at The Franklin London - Starhotels Collezione and nearby?
The Franklin London - Starhotels Collezione has a spa and a 24-hour fitness center.
Are there restaurants at or near The Franklin London - Starhotels Collezione?
Yes, The Franklin Restuarant offers Italian cuisine and garden views.
What's the area around The Franklin London - Starhotels Collezione like?
The Franklin London - Starhotels Collezione is in London City Centre, a short 7-minute walk from South Kensington Underground Station and 10 minutes' walk from Hyde Park.
Have a question?
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The Franklin London - Starhotels Collezione Reviews
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
9.4
Location
9.6
Staff & service
9.2
Property conditions & facilities
Popular mentions
Service staffLocationRoomRestaurantBreakfastFoodBarShoppingUpgradeBed8/10 Very good
Very friendly staff
Jonathan
Jonathan, 1-night trip
8/10 Very good
Room was spotless and staff were fantastic. Drawback was sound from corridors etc. travelling in to the room. Made for a somewhat disturbed night.
James
James, 1-night trip
10/10 Exceptional
Loved it, amazing amazing staff. Needs a pool or hot tub but it's amazing
Claire
Claire, 1-night trip
10/10 Exceptional
Staffs are friendly, room is very comfortable and the breakfast is delicious
Yi Chen
Yi Chen, 2-night trip
8/10 Very good
Fantastic staff
Elizabeth
Elizabeth, 6-night trip
10/10 Exceptional
Wonderful place to stay!
Kerry
Kerry, 2-night trip
10/10 Exceptional
Great staff, great location
Brad
Brad, 6-night trip
10/10 Exceptional
Lovely and welcoming staff, beautiful property
Sonja
Sonja, 1-night trip
8/10 Very good
Everything that was under the staff’s control was great. Only downside was that we were assaulted by cigarette smoke from another guest the first 3 days. Staff finally tracked down the source and our room was smoke free for the remaining days.
Lisa
Lisa, 5-night trip
10/10 Exceptional
The staff was very helpful and treated us like a royalty.
Jeff
Jeff, 2-night trip
10/10 Exceptional
Amazing place
Elena
Elena, 2-night trip
10/10 Exceptional
Wonderful luxury hotel
Gorgeous private garden
Moody interiors
Super quiet
Georgina
Georgina, 2-night trip
10/10 Exceptional
The staff was wonderful! Everything was top notch. I would highly recommend this place!
Laura
Laura, 3-night trip
8/10 Very good
Room was beautiful and staff were great except for staff in bar. Wasn’t very welcoming and my drink wasn’t quite right. Otherwise everything else great.
Lynne
Lynne, 1-night trip
10/10 Exceptional
Fabulous hotel
Beautiful boutique hotel on a quiet street just steps from the V&A and natural history museums.
Very close to the S. Kensington tube station. High end shopping abounds. Very comfortable rooms and excellent customer service. Would definitely stay again.
Debra
Debra, 6-night trip
10/10 Exceptional
Classic Hotel in ideal Location. Rear garden are is an absolute delight.
Vincent
Vincent, 2-night trip
10/10 Exceptional
A wonderful hotel in a great location with exceptional staff and incredibly comfortable beds.
Hannah
Hannah, 1-night trip
10/10 Exceptional
Beautiful street and very well appointed hotel
James
James, 2-night trip
10/10 Exceptional
The hotel was beautiful and the staff was helpful and kind
Rebecca
Rebecca, 6-night trip
10/10 Exceptional
The hotel is exceptional. We felt very well cared for by the bar, restaurant, and front desk staff. Location is ideal.
Jennifer
Jennifer, 3-night trip
10/10 Exceptional
great hotel!
Narief
Narief, 1-night trip
10/10 Exceptional
Fantastic hotel and service
Steven
Steven, 2-night trip
10/10 Exceptional
Hôtel was nice and staff were also very helpful thank you
tom
tom, 1-night trip
8/10 Very good
Loved our 6 night stay! The staff are amazing & the hotel well appointed & in a lovey area. We would definitely return here for our next London visit!
Maria
Maria, 5-night trip
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