我可否免費取消伊屋拉西亞大酒店的預訂，並獲發全額退款？

可以。伊屋拉西亞大酒店在我們網站上有提供可全額退款的房價計劃。如以可全額退款的房價訂房，你可因應住宿的取消預訂政策，最遲於登記入住前幾日取消預訂即可。有關具體條款及細則，請務必參閱此住宿的取消預訂政策。

伊屋拉西亞大酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

伊屋拉西亞大酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

伊屋拉西亞大酒店是否有提供機場接駁車服務？

是的，來回機場接駁車有提供服務。費用為每輛車單程 KZT3500。

伊屋拉西亞大酒店的登記入住及退房時間為何？

你可於 12:00 開始登記入住。退房時間為 12:00。住宿可提供特快登記入住與退房服務。

伊屋拉西亞大酒店是否附設娛樂場？

否，此酒店不設娛樂場，但佐迪亞克賭場 (7 分鐘車程外) 就在附近。

伊屋拉西亞大酒店店內與附近有什麼好玩？

歡迎暢玩滑雪等附近冬季活動。你可充分善用桑拿及健身中心等其他設施/服務。

伊屋拉西亞大酒店內或附近是否設有餐廳？

是的，店內餐廳坐擁現代歐洲菜。

伊屋拉西亞大酒店附近區域有何特色？

伊屋拉西亞大酒店位於美都區，短短 1 分鐘步程可到多斯特克廣場，16 分鐘步程即達共和廣場。

阿拉木圖伊屋拉西亞大酒店優惠

Q: 伊屋拉西亞大酒店是否允許寵物入住？

很抱歉，恕不准攜帶寵物入住。

Q: 伊屋拉西亞大酒店是否設有店內泊車位？

是的，此住宿設有免費自助泊車服務。

Q: 伊屋拉西亞大酒店內或附近是否設有餐廳？

是的，店內餐廳坐擁現代歐洲菜。

4/10 一般

2024 年 4 月 25 日

It Doesn't Worth the Price

In general, the rooms are lacking of maintenance: no stable hot water supply, tap water is milky, air-conditioner isn't functioning properly, the bed and pillows aren't comfortable, and the toilet has odors. But the location is very good, near the big shopping mall Dostyk Plaza. And the front desk staff is helping, willing to change room for us. But the staff doesn't know how to register our stay in Almaty with the Immigration authorities, when this is a must for every tourist staying more than 5 days in the country.

Yiu Wah (3 晚家庭旅程)

Hotels.com 真實旅客評價

6/10 不錯

2025 年 9 月 12 日

Staff was helpful and room was relatively clean and comfortable. The hotel is close to food and stores. The room did not have a window though and the transport from the airport mentioned in the description of the hotel does not exist.

Maryam (2 晚行程)

Hotels.com 真實旅客評價

4/10 一般

2025 年 6 月 9 日

Vita (3 晚行程)

Expedia 真實旅客評價

6/10 不錯

2025 年 5 月 30 日

Location is perfect- near everything and anything you need. 24 hours front desk is a lifesaver. Very friendly and knowledgeable staff. Rooms spacious with nice size comfortable beds. Strong WiFi. The only negative are bathrooms: everything was broken: toilet, sink, shower, plumbing. I also would prefer more soundproofing of the rooms.

Nika (3 晚家庭旅程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 12 月 16 日

My stay at this hotel was unsatisfactory. On the day of arrival, I was given a room without a window or any air conditioning or fan, and the room temperature was like that of a sauna. When I went to the reception to complain about it, the receptionist told me that in order to change rooms, I would have to pay 85,000 Uzbek som. I explained that I had already paid enough for the hotel. The next morning, when a different receptionist was on duty, I spoke with them again, and the new receptionist changed my room without asking for any additional payment. However, the TV in my new room didn’t work, and we chose not to complain about it. Additionally, if you assume that breakfast is included, you would be mistaken. At a 4-star hotel, I would expect breakfast to be included, but not at this one. The only positive aspect of this hotel is its location, close to the U.S. embassy, a shopping mall, and restaurants. I would rate this hotel as a 2-star motel.

Sergey (9 晚友伴旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 11 月 18 日

너무 지저분하고 방음이 안됨. 옆방에서 말하는 소리와 수도물 트는 소리가 시끄러움. 침대가 오래되서 자고 일어나면 허리가 아픔. 샤워실 배수가 안되 물이 고임. 복도의 벽지는 찢어져 있고, 기본적인 생수도 달라고 해야 줌. 내 인생 최악의 호텔.

Hoyoung (2 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 11 月 2 日

Big thanks to all personnel, especially the receptionists who help guests with the check in process and helping with WiFi and the like. Great location, close to the USA embassy.

Liya (2 晚商務旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 9 月 10 日

This was a prepaid booking. Hotel reception refused to check me in, saying they did not receive the money from Expedia. A day later hotel sent me an email asking for feedback of my stay even though I was not checked in. I’ve never had a funny situation like this. They have not refunded my money until now.

Davron (1 晚商務旅程)

Expedia 真實旅客評價

10/10 完美

2024 年 8 月 29 日

Davron (3 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 7 月 24 日

Navid (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 6 月 15 日

Horreur

Chambre nettoyer 1 fois sur la semaine pas de petit déjeuner pas d eau en chambre douche cassé horrible

masera (5 晚商務旅程)

Hotels.com 真實旅客評價

4/10 一般

2024 年 5 月 13 日

JUNG HO (1 晚行程)

Hotels.com 真實旅客評價

2/10 欠佳

2024 年 4 月 28 日

Worst Hospitality

It was worst staying , there is no room service for cleaning, no hot water coming to shower. After multiple complaints also staff ignored. Zero recommendations

Aftab (3 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2024 年 4 月 26 日

Great location

anna (3 晚行程)

Expedia 真實旅客評價

10/10 完美

2024 年 4 月 19 日

Optimal location, worth for the price

anna (7 晚行程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 3 月 20 日

Never book this hotel. I booked this hotel for my mother-in-law in order for her to go to US consulate there. When they arrived, the hotel asked for more money saying that because we booked via Expedia, they don't get much money. They declined to pay more and the hotel called the cops and kicked my parents without a refund. Never ever book this hotel.

AYDIN (2 晚家庭旅程)

Expedia 真實旅客評價

2/10 欠佳

2024 年 3 月 19 日

AYDIN (1 晚行程)

Expedia 真實旅客評價

8/10 很好

2020 年 12 月 4 日

4 晚行程

CheapTickets 真實旅客評價

6/10 不錯

2019 年 9 月 8 日

“Tired” property. Only one floor of three looks satisfactory and dare to be called 3, not 4 stars. No proper working internet, scares food at breakfast. May be considered good for small money it costs. Do not expect a miracle: for that you are getting old and very firm mattress, worn out towels and bed linen, no mini bar and no safe at not refurbished floors. Anyway it is good from outside with marble and glass. Combined with Soviet stile shopping center at the first three floors. But cheap price ....

4 晚商務旅程

Expedia 真實旅客評價

10/10 完美

2019 年 6 月 18 日

Nikolai (1 晚商務旅程)

Hotels.com 真實旅客評價

10/10 完美

2019 年 6 月 17 日

Jeff (1 晚商務旅程)

Hotels.com 真實旅客評價

6/10 不錯

2019 年 2 月 12 日

It was right across the street from a mall with lots of food choices.

1 晚浪漫旅程

Expedia 真實旅客評價

8/10 很好

2019 年 1 月 14 日

2 晚行程

Expedia 真實旅客評價

4/10 一般

2018 年 11 月 8 日

도심 중심부에 있어, 주변편의시설 이용은 편안함 객실은 좀 오래되어서 쾌적성이 떨어짐 객실과 연회장 같은 층으로 프라이버시 좋지 않음 조식 제공시간이 너무 늦음 8~10시 제공으로 일찍 이동하는 손님은 사용불가

티무르 (1 晚行程)

Expedia 真實旅客評價

6/10 不錯

2018 年 10 月 6 日

normal

the hotel is not clean. and breakfast was not good.

Sangho (2 晚商務旅程)

Hotels.com 真實旅客評價

伊屋拉西亞大酒店

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我可否免費取消伊屋拉西亞大酒店的預訂，並獲發全額退款？

伊屋拉西亞大酒店是否允許寵物入住？

伊屋拉西亞大酒店是否設有店內泊車位？

伊屋拉西亞大酒店是否有提供機場接駁車服務？

伊屋拉西亞大酒店的登記入住及退房時間為何？

伊屋拉西亞大酒店是否附設娛樂場？

伊屋拉西亞大酒店店內與附近有什麼好玩？

伊屋拉西亞大酒店內或附近是否設有餐廳？

伊屋拉西亞大酒店附近區域有何特色？

伊屋拉西亞大酒店的評價

評價

5.2/10

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5.6/10

4.6/10