See all properties

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

4.5 star property
Adults-only hotel with 3 restaurants, near Playa del Carmen Main Beach

Choose dates to view prices

Photo gallery for The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

Relax by the pool with a stunning ocean view, surrounded by lush greenery and a mosaic-tiled pool.
Property video
Relax in a stylish room with a sofa, chair, and coffee table, plus a balcony with ocean views.
1 bedroom, in-room safe, blackout curtains, iron/ironing board
1 bedroom, in-room safe, blackout curtains, iron/ironing board
Nestled close to Mamitas Beach and Quinta Avenida, The Reef 28 Hotel & Spa offers a tranquil oasis with a rooftop terrace, poolside bar, and outdoor pool. Savor the flavors at one of three on-site restaurants or unwind with yoga classes at the gym. Guests rave about the dining options and central location.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Free parking
  • Gym

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool
  • 2 hot tubs
  • Rooftop terrace
  • Breakfast available
  • Fitness centre
  • Sauna
  • Steam room
  • Beach towels

Feel at home (6)

  • Microwave
  • Separate sitting area
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is HK$831
HK$1,121 total
includes taxes & fees
2 Sept - 3 Sept

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Deluxe Junior Suite, Partial Ocean View

Beach/ocean view

Deluxe Junior Suite, Partial Ocean View

8.0 out of 10
Very good
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
Ceiling fan
  • 44.82 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite, 2 Queen Beds

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Junior Suite, 2 Queen Beds

8.8 out of 10
Excellent
(117 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
Ceiling fan
  • 44.82 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite, Work & Play

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Junior Suite, Work & Play

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Rainfall showerhead
  • 44.82 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Elite Junior Suite

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Elite Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Blackout curtains
Separate bedroom
Ceiling fan
Hairdryer
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed OR 1 King Bed and 1 Double Sofa Bed

View all photos for Luxurious Grand Master Suite

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Luxurious Grand Master Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
  • 137.37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Junior Suite, City View

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Junior Suite, City View

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
Ceiling fan
  • 44.82 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Luxurious Grand Master Suite, Partial Ocean View

Beach/ocean view

Luxurious Grand Master Suite, Partial Ocean View

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
  • 137.37 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Junior Suite, 1 King Bed

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Deluxe Junior Suite, 1 King Bed

8.2 out of 10
Very good
(20 reviews)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Flat-screen TV
Separate bedroom
Sofa bed - double
Blackout curtains
Ceiling fan
  • 44.82 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Luxurious Master Suite

1 bedroom, in-room safe, blackout curtains, iron/ironing board

Luxurious Master Suite

9.6 out of 10
Exceptional
(12 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Dining table
Flat-screen TV
Blackout curtains
  • 100.2 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

6 restaurants, international cuisine

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
8.6 out of 10, Excellent, 2,589 reviews
The price is HK$1,735
HK$1,735 total
includes taxes & fees
17 Aug - 18 Aug
Wyndham Alltra Playa del Carmen Adults Only All Inclusive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
1 Ave. Norte y Calle 28 Norte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720

What's nearby

  • Quinta Avenida - 2 min walk - 0.2 km
  • Playa del Carmen Main Beach - 3 min walk - 0.3 km
  • Mamitas Beach - 3 min walk - 0.3 km
  • Quinta Alegría Shopping Mall - 5 min walk - 0.5 km
  • Playa del Carmen Maritime Terminal - 3 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 49 min drive
  • Tulum Intl. Airport (TQO) - 98 min drive
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.) - 12.2 miles/19.6 km

Restaurants

  • ‪Starbucks - ‬2 min walk
  • ‪El Diez Parrilla Argentina - la 5ta Avenida, Playa del Carmen - ‬2 min walk
  • ‪Ah Cacao Chocolate Café - ‬2 min walk
  • ‪Sonora Grill - Playa del Carmen - ‬2 min walk
  • ‪Micaela's - ‬2 min walk

About this property

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites features a rooftop terrace and puts you only steps from Quinta Avenida. Guests can grab a bite to eat at one of the 3 restaurants and visit the spa to be pampered with deep-tissue massages, body wraps or facials. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool and an outdoor pool. The pool and helpful staff get great marks from fellow travellers.

All-inclusive

All-inclusive room rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Land activities

Fitness facilities

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 120 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • All guests, including children, are required to present a valid government-issued ID card at check-in.
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum guest age is 18
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 50+ Mbps)
LOCAL_PARKING

Parking

    • Free covered on-site self-parking
    • Free covered on-site valet parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Designated smoking areas
    • Caters to adults only

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • 3 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Private dining
  • Snack bar/deli
  • Water dispenser

What to do

  • Yoga classes
  • Pool table
  • Beach nearby
  • Ecotours nearby
  • Cave exploring nearby
  • Skydiving nearby
  • Zip-lining nearby

Working away

  • Business centre
  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Beach towels
  • Bike storage
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2018
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness centre
  • Adjacent to a golf course
  • An outdoor pool
  • An indoor pool
  • Bike parking
  • Full-service spa
  • 2 hot tubs
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% of lighting from LEDs
  • Comprehensive recycling policy
  • No plastic soft drinks bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Water dispenser

Accessibility

  • Lift
  • Lift door width (centimetres): 122
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible shuttle
  • Visual alarms in hallways
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 160
  • Front entrance ramp
  • Wheelchairs available on site
  • Well-lit path to entrance
  • Step-free path to entrance
  • Pool hoist on site
  • Tile flooring in room

Room amenities

Be entertained

  • IPod docking station
  • 50-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Bed sheets provided

What to enjoy

  • Furnished balcony
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Eco-friendly toiletries
  • Hairdryer
  • Towels

Stay connected

  • Complimentary wireless Internet access (speed of 50+ Mbps)
  • Free local calls

Food and drink

  • Champagne service
  • Microwave

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Okom has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

28 – On-site buffet restaurant.
Asiatico – On-site fine-dining restaurant. Open selected days.
Cachito – On-site fine-dining restaurant. Open selected days.
Lobby bar – On-site bar. Open daily.
Roof 28 – On-site rooftop bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: USD 2.71 per accommodation, per night
  • Resort fee: USD 12 per accommodation, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 per person

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 10:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property uses eco-friendly cleaning products.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

The Reef 28 Adults Only
The Reef 28 & Suites Carmen
The Reef 28 Adults only – All Suites Optional All Inclusive
The Reef 28 Adults Only All Suites with optional All Inclusive
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Hotel

Frequently asked questions

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites offer free cancellation for a full refund?

Yes, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there's an indoor pool and an outdoor pool. Guests have pool access from 8:00 AM to 10:00 PM.

Are pets allowed at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there's free self and valet parking.

What are the check-in and check-out times at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.

Is there an on-site casino at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

No, this hotel doesn't have a casino, but Riviera Gran Casino (14-min walk) is nearby.

What is there to do at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites and nearby?

Have fun with nearby activities such as skydiving and zip-lining. Additional recreation on-site includes yoga. Indulge in a treatment at the spa and soothe your senses in one of the 2 hot tubs. The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites also has 2 bars and an outdoor pool, as well as a sauna and a steam room.

Are there restaurants at or near The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites?

Yes, there are 3 on-site restaurants.

Does The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites have any outdoor private spaces?

Yes, every room features a furnished balcony.

What's the area around The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites like?

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites is located near Playa del Carmen Main Beach in Downtown Playa del Carmen, a short 1-minute walk from Quinta Avenida and 3 minutes' walk from Mamitas Beach. Travellers say that the local area is good for shopping and very central.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites Reviews

Reviews

8.8

Excellent

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Popular mentions

Service staff
Food
Room
Location
Restaurant
Beach
Drinks
Rooftops
Bar
Breakfast

What guests liked

  • The property is within a short walking distance to the beach, offering easy access to the ocean. (40 reviews)
  • Breakfast was a highlight every morning with great variety and quality options. (34 reviews)
  • The dining options were top-notch with great food and service at the various restaurants and bars on site. (28 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Worth every dollar spent

Beautiful Adults only property. Great food and drink options. Walking distance from a lot of entertainment.
Ayesha, 4-night trip

10/10 Exceptional

Amazing staff,great location!
Linda, 3-night trip

10/10 Exceptional

There for 4 nights with my wife. Lovely, clean and good quality hotel.
Chidozie, 4-night trip

10/10 Exceptional

Best hotel every thing was excellent
Esmeralda Yesenia, 3-night trip

8/10 Very good

Good place for shopping and eating.
Naoyuki, 2-night trip

10/10 Exceptional

The property is beautiful.
Denisha, 4-night trip

8/10 Very good

I recommend this hotel is conveniently located in the heart of PDC
Alfonso, 1-night trip

10/10 Exceptional

Great location
edgar, 5-night trip

10/10 Exceptional

The amenities on the property were nice and I enjoyed the local life! I lived how the hotel was walking distance in the midst of everything!
Ashante, 3-night trip

10/10 Exceptional

Easy access to shopping,bars,activities, beach and amenities.
Sherika, 4-night trip

10/10 Exceptional

The Reef 28 is a great place to stay and wander around the little town of Playa Del Carmen. Totally recommend it! Staff and setting were exceptional!
Jennifer, 5-night trip

10/10 Exceptional

The entire staff was nice, accommodating and made sure my partner and I enjoyed our stay.
Martavius, 3-night trip

10/10 Exceptional

This property was very nice.and i love that everything was available
Elizabeth, 4-night trip

10/10 Exceptional

Great place to stay. But the bars below it at night were so loud we couldnt sleep until well past midnight. Enjoyed the all inclusive package and the rooftop pool
Debbie, 2-night trip

10/10 Exceptional

Absolutely loved this place. Staff are super friendly and helpful. Food is delicious and the all inclusive option is worth every penny. Would stay here again! And make sure to check out the rooftop pool.
Lucas Redmond, 8-night trip

10/10 Exceptional

Rooms are nice and clean, great location.
Corie, 2-night trip

10/10 Exceptional

Beautiful resort. Rooftop pools, vibe and view were the best!! Very easy, safe, quick, walk to the beach. Walking around the area was safe. 5th Ave on a Saturday night was safe and fun!
Jaynea Lynn, 3-night trip

10/10 Exceptional

Staff very friendly and attentive. Food was delicious.
William, 7-night trip

8/10 Very good

Nice hotel clean and safe food was ok limited restaurants and limited menus but all and all very nice wold go back
Ron, 7-night trip

10/10 Exceptional

The staff is amazing and very helpful
Yajahira, 7-night trip

10/10 Exceptional

What an amazing experience! Reef 28 gave exceptional 5 star services. The food was out of this world! The hotel was gorgeous and always clean. The rooftop bar and restaurants were fabulous. Thank you Alen, Leonardo, Freddy, Fernando and all of the staff we are so grateful for your treatment and we will definitely be back.
Renee, 7-night trip

10/10 Exceptional

I loved everything about this hotel! Staff amenities location and more. If you are thinking about staying here just do it
Shanice, 3-night trip

10/10 Exceptional

The staff was absolutely top notch from Elizabeth who gave us the tour of the hotel, to Yvan the best server, everyone was pleasant and super helpful.
Karima, 3-night trip

10/10 Exceptional

Reef 28 resort is located close to many amenities: the beach, Quinta Avenida, bars and restaurants shops etc. the staff is friendly everybody cares about guest. Great ambiance - The roof top is one of a kind - the food and drinks is all 5 stars quality. A gem in playa and the Mexican Riviera.
Rigoberto, 1-night trip

8/10 Very good

Place was good
Luis, 5-night trip