A truly dreadful experience. No heating—just the icy embrace of freezing temperatures. We turned into human popsicles overnight. When we dared to raise the issue, the receptionist scoffed, “We have 150 clients, and you’re the only ones complaining!” Arrogant, dismissive, and impossible to fact-check. There’s a reason this so-called “luxury” hotel has budget pricing—it delivers budget misery. Avoid at all costs.
Matthew
Matthew (2 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年11月21日
真實旅客
3 晚行程
Hotels.com 真實旅客評價
10/10 完美
2024年9月25日
William
William (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月18日
It’s a very nice hotel close to attractions. We had a great stay there
Richard
Richard (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年9月15日
Instalaciones limpias el personal muy apático
Jesús Alberto olmos
Jesús Alberto olmos (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年9月7日
Kevin
Kevin (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年8月5日
Excellent suite only metres from the underground and a short walk to the sites.
Duane
Duane (1 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月31日
Clean
Gus
Gus (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月11日
Christina
Christina (2 晚行程)
Hotels.com 真實旅客評價
2/10 欠佳
2024年5月25日
Having to move to another room during my stay. Request front desk to charge at end of stay but request was ignored
Thang
Thang (1 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年4月7日
Spot of luxury.
A short walk from the central train station makes this hotel a nice bit of luxury when arriving to or leaving from Rome. Comfortable rooms and wonderful breakfast.
Ann Marie
Ann Marie (1 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年4月3日
Less than half mile to Termini
Nice space, good size shower with great water pressure!
Tim
Tim (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年3月28日
真實旅客
1 晚家庭旅程
Hotels.com 真實旅客評價
6/10 不錯
2024年3月20日
Sara
Sara (3 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月11日
Excelente ubicación, muy cómodo, buen desayuno
El baño huele mucho a caño
Rene
Rene (5 晚家庭旅程)
Hotels.com 真實旅客評價
10/10 完美
2024年2月7日
I stayed here with family and found it to be an impressive facility. Only odd thing was that front desk was in a different building and the hotel rooms were in an adjoining building, so is to get to the room from front entrance was to take 2 separate elevators. The staff was pretty helpful and the best thing about our stay was their breakfast, it was delicious. Moreover the location of this hotel is pretty good, quite area and close (5-7 mins drive) to all the spots.
Mughiz Moin Uddin
Mughiz Moin Uddin (2 晚家庭旅程)
Expedia 真實旅客評價
8/10 很好
2023年12月30日
Nadezda
Nadezda (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月8日
Debbie
Expedia 真實旅客評價
4/10 一般
2023年12月8日
Not 4 star. The Luxury Suites are in a separate bldg, so no access to reception or the bar unless you go out and down the road. Elissa in the breakfast room was great, professional and cordial. However, during our stay the last 2 days our room was cold. We contacted reception & a porter came & reset the aircon. Didn't work. Another call. Nothing. We sent an email that night & the next morning a staff member arrived with a technician who fiddled with the controls. They left & less than a minute later I checked the aircon & it was not working. I went outside & told the female staff who had accompanied the techician it was not working. She basically shrugged her shoulders and we never saw anyone again. We thought this might have only been our room but later that day we met an Indian couple. We asked them if their room was cold and they replied it was. They said they had given up asking the hotel to fix the problem. So not just us. No one should be forced to wear heavy clothes in their room because the hotel cannot ensure the aircon is working and the room is warm.
Christopher
Christopher (4 晚浪漫旅程)
Wotif 真實旅客評價
10/10 完美
2023年12月4日
Peter Eilsoe
Peter Eilsoe (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2023年12月4日
Rarely do I leave reviews, but I had such a wonderful experience!! I arrived several hours before check in due to my flight and had a business meeting to attend to—the staff was so attentive and worked to ensure that I was able to have a room so that I could freshen up and make it to the meeting. The rooms were extremely clean, the complimentary breakfast was amazing and the service was so pleasant. I would absolutely stay again!