Near Avenida La Reforma, Hotel San Carlos offers a tranquil retreat with an on-site international cuisine restaurant, Restaurante San Carlos. Enjoy a refreshing dip in the outdoor pool, unwind at the garden or explore nearby Embassy of Mexico in Guatemala and Oakland Mall.
Av. La Reforma 7-89, Zona 10, Guatemala City, Guatemala, 10010
What's nearby
Avenida La Reforma - 1 min walk - 0.0 km
Embassy of Mexico in Guatemala - 3 min walk - 0.3 km
Oakland Mall - 16 min walk - 1.4 km
La Aurora Zoo - 18 min walk - 1.5 km
Paseo Cayala - 5 min drive - 4.6 km
Getting around
Guatemala City (GUA-La Aurora Intl.) - 19 min drive
Airport shuttle (surcharge)
Restaurants
Pollo Campero - 7 min walk
Club Italiano - 5 min walk
Restaurante El Adobe - 4 min walk
McDonald's - 7 min walk
& Café - 5 min walk
About this property
Hotel San Carlos
Hotel San Carlos is just 3.8 mi (6.1 km) from the airport and offers a shuttle (available 24 hours). The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Restaurante San Carlos, which serves international cuisine and is open for breakfast, lunch and dinner. Other features include a bar/lounge, a health club and a fitness centre. Fellow travellers say good things about the helpful staff and overall property condition.
At a glance
DONE
Hotel size
25 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Transfers
Airport shuttle (available 24 hours)*
DONE
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
Restaurant
Bar/lounge
Coffee/tea in a common area
Room service (limited hours)
Snack bar/deli
Working away
Meeting room
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Terrace
Health club
An outdoor pool
Accessibility
Accessible airport shuttle
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Air conditioning
Ceiling fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Window screens
Sleep well
Blackout curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hairdryer
Towels
Stay connected
Desk
Free WiFi
Phone
Desk chair
More
Daily housekeeping
In-room safe
Mobile key entry
Special features
Dining
Restaurante San Carlos – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 12 per person
Airport shuttle service is offered for an extra charge of USD 15 per room (one-way)
Policies
This property does not have lifts.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Also known as
Hotel San Carlos Guatemala City
San Carlos Guatemala City
Hotel San Carlos Hotel
Hotel San Carlos Guatemala City
Hotel San Carlos Hotel Guatemala City
Frequently asked questions
Does Hotel San Carlos offer free cancellation for a full refund?
Yes, Hotel San Carlos does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel San Carlos?
Yes, there's an outdoor pool.
Are pets allowed at Hotel San Carlos?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel San Carlos?
Yes, there's free self parking.
Is an airport shuttle service offered by Hotel San Carlos?
Yes, an airport shuttle is available. The charge is USD 15 per room one-way.
What are the check-in and check-out times at Hotel San Carlos?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel San Carlos and nearby?
Hotel San Carlos has an outdoor pool and a health club, as well as a garden.
Are there restaurants at or near Hotel San Carlos?
Yes, Restaurante San Carlos offers international cuisine.
What's the area around Hotel San Carlos like?
Hotel San Carlos is in Zona 10, a short 1-minute walk from U.S. Embassy in Guatemala and 3 minutes' walk from Embassy of Mexico in Guatemala.
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Hotel San Carlos Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.2/10
Cleanliness
9.4/10
Staff & service
8.8/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Service staff
Room
Bed
Breakfast
Airport
Restaurant
Furniture
Quiet - room
Food
Location
What guests liked
Breakfast was excellent with a good variety of options and delicious food. (10 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
22 Mar 2025
I loved it!
Great place and location! 👍
Looking forward to coming back again.
Erol
Erol, 3-night trip
10/10 Exceptional
12 Apr 2025
We had such a lovely stay. Very romantic and great for couples.
Christina
Christina, 1-night trip
10/10 Exceptional
2 Dec 2024
It is a great place to stay for a short trip.
Valeria
Valeria, 13-night trip
10/10 Exceptional
13 Jun 2025
Everything was great
Jason
Jason, 1-night trip
10/10 Exceptional
28 Aug 2024
It was a great stay
Carl
Carl, 4-night trip
10/10 Exceptional
7 Dec 2024
Very nice hotel with a great staff and excellent security.
Timothy
Timothy, 3-night trip
10/10 Exceptional
3 Apr 2025
Staff members were very friendly. Property and room was very clean. Felt safe with security. Would stay again!
Luis
Luis, 17-night trip
8/10 Very good
26 Oct 2024
Great place
Assir
Assir, 1-night trip
10/10 Exceptional
8 Dec 2024
Beautiful clean place.convinient location.live it try to stay here.everytime .
karla paola
karla paola, 6-night trip
10/10 Exceptional
2 Dec 2024
We really enjoyed our stay at Hotel San Carlos. The pool was nice and the mattress was very comfortable!
Nona
Nona, 2-night trip
10/10 Exceptional
15 Jan 2024
Hotel was beautiful, nice and clean. Staff was amazing and very friendly.
Arturo
Arturo, 3-night trip
10/10 Exceptional
27 Jan 2024
Wonderful stay out of the Frey yet close to everything friendly staff
Very clean
Carol
Carol, 3-night trip
10/10 Exceptional
26 Jul 2024
Staff was extremely attentive and nice , food and drinks where really good as well as room cleaned daily with fresh towels. Truly enjoyed the serenity in the pool/garden area.
Edilin
Edilin, 4-night trip
10/10 Exceptional
10 Sept 2024
Very simple and cute local hotel that’s not a chain. Loved the restaurant after long days of work you could even get breakfast for dinner. Great hotel and great service.
nina
nina, 6-night trip
10/10 Exceptional
17 Mar 2024
It was conveniantly located for us and the Staff was very friendly and helpful.
Larry
Larry, 3-night trip
10/10 Exceptional
6 Jul 2024
Everything was great and the the staff very helpful
Jason
Jason, 1-night trip
10/10 Exceptional
13 Jun 2024
Very nice hotel. Everyone is very friendly!
Jaime
Jaime, 2-night trip
10/10 Exceptional
15 Jun 2024
Nice place!
Juan
Juan, 2-night trip
10/10 Exceptional
26 Jan 2024
It’s very Elegant and staff is amazing
Nelzie
Nelzie, 2-night trip
10/10 Exceptional
23 Jul 2024
Great hotel in convenient location
We stayed in this hotel one night on our way out of Guatemala. It was a nice hotel in a good location for walking around. Service was great. Hotel was clean.
Samantha
Samantha, 1-night trip
10/10 Exceptional
14 Apr 2024
Love the place very good customer service
jaime
jaime, 4-night trip
10/10 Exceptional
15 Feb 2024
Beautiful property
Dawid
Dawid, 1-night trip
10/10 Exceptional
25 Feb 2024
Staff were very helpful and friendly. Breakfast was good.
Joel
Joel, 2-night trip
10/10 Exceptional
24 Jan 2024
The Hotel and Staff are amazing the food needs work.