We had an amazing and relaxing stay at Secrets Cap Cana!! The service was above and beyond by all of the staff. The suite was beautiful with a swim out pool. The food was delicious! We loved our time there! Would definitely visit again soon
Jessica
Jessica (3 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月26日
Melissa Welch
Melissa Welch (3 晚行程)
Expedia 真實旅客評價
2/10 欠佳
2024年10月22日
We needed to leave early and wanted to get a refund for the two nights the hotel said sure and we are still waiting and running in circles with these people. I guess we’ll have to call American Express and try figuring this out. We will never stay at any Hyatt
David
David (6 晚浪漫旅程)
Orbitz 真實旅客評價
10/10 完美
2024年10月22日
Needed music at the pool!
Emily Rose
Emily Rose (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月18日
After having been to Secrets Akumal two times, Maroma and Royal Beach I would have that this would be comparable. The butler could have cared less. Our 20th Anniversary was never addressed after telling numerous employees and the butler didnt e en find us until days after our trip. I wouldn't recommend this resort. I will say beach and food were great though.
WALTER J
WALTER J (5 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年10月17日
Beautiful views and location
James
James (7 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Yolanda
Yolanda (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月17日
Luz
Luz (7 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月15日
Amazing
Patrick
Patrick (3 晚友伴旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月15日
Staff and cleanliness of hotel were fantastic. They make you feel like you're family, only thing I do not recommend are the extra experiences that are offered for an additional cost, not worth it in my opinion.
Amanda
Amanda (6 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Everything was great, the only thing is that the servers were asking too much if needed anything, which it’s ok to a point. I understand that they try to give service to the guest but they should be looking out for a sign or something from guests and then come along. Besides that, the resort was amazing
GUIDO
GUIDO (2 晚家庭旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月14日
Absolutely Awesome!
William
William (3 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Emil
Emil (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月13日
Debra
Debra (3 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月10日
Absolutely stunning! Food was good! The customer service is top norch.
Tiara
Tiara (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年10月9日
Ciera
Ciera (4 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月8日
Excellent experience, the staff is really amazing. Marcia, Angel, Brayan, Sandy, Ariel, Mosquito, and all the staff of Barracuda bar were just perfect. Also our concierge Johan was extremely supportive and available.
Mariangeli
Mariangeli (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年10月7日
Buena elección
El resort Secret Cap Cana es muy agradable, el servicio es excelente, la amabilidad de todo el personal es único.
La única queja y que marcó un punto débil es la comida de los restaurantes, no está acorde al resto. Hemos comido muy bien en el servicio de playa. No está acorde precio/servicio, desde mi punto de vista
Eduardo
Eduardo (4 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年10月4日
Excelente hotel.. excelente atenciones
Andres
Andres (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年10月2日
Really enjoyed our stay the staff was amazing. The food could’ve been a little better lots of choices, but my expectations were a little higher for the food.
Robin
Robin (4 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年10月1日
Beautiful property but more important than that was the service. I’ve stayed all over the world and have never experienced the level of service as this resort provided. From the preferred club checkin, butler service, spa services, bar service, pool servers, every restaurant, property maintenance team, entertainment team all the way to check out. it was more than a 5 star experience.
Already looking to return soon.
Cherita L
Cherita L (5 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月28日
The property was beautiful. We had a wonderful time, but our room had a funny odor, and almost smell like mold. Aesthetically the property is beautiful however I could see a lot of water damage to the room that have been painted over. For the price they charge, the property could use A little better upkeep for things like that.
Chanel
Chanel (6 晚浪漫旅程)
Orbitz 真實旅客評價
8/10 很好
2024年9月28日
Robin
Robin (4 晚行程)
Travelocity 真實旅客評價
10/10 完美
2024年9月27日
Excellent
ANTONIO
ANTONIO (4 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年9月27日
Staff is what it’s all about! They make you feel like royalty and family. I’m vegan so would love more vegan options and less soy based ones. Also, the night life is lacking there. They do offer shuttles out to clubs which is nice but I was solo and didn’t want to do that. Splurge on the Preferred if you can. I loved my personal butler. I stayed in the 6 building which is close to everything!