Sigo sin entender de donde sale lo de "boutique" y lo de "spa"
Manuel
1 晚家庭旅程
8/10
Well situated for a visit to chicken Itza.
Big comfy bed.
Deborah
1 晚行程
2/10
La amabilidad de el personal pero en general el anuncio es un engaño
magali
1 晚友伴旅程
4/10
the bathroom had no toilet seat, no hot water. The room had no furniture to sit down, they had to bring a table and two chairs over from another room. No bottled water, no nightlights. Loud music and traffic noise from the street.
The bed was good, but the rest was very disappointing .
Breakfast was offered after 9AM!! Will not stay there ever again.
Attila
1 晚浪漫旅程
8/10
Marina
1 晚行程
8/10
This hotel is comfortable and good for the price! The staff is wonderful and very attentive to the guest. They had homemade tortillas every morning which were amazing! The pool was so nice and very few guest; except on the Sunday we stayed which had locals coming in. The food is good. It is a very convenient location as you are only a 15-20 minutes car ride away from Chichen-Itzá and other beautiful Cenotes. There’s also a convenient store and pharmacy within a one minute walk time. The downsides of the hotel is it doesn’t really have any hot water; the water temperature is the same for both hot and cold knobs. The address provided online was also a little confusing as it makes it seem like it’s inside a block when in reality the hotel is right on the Main Street you come into the town. The rooms also have very large glass windows which even with the curtains makes it so bright in the morning. If that’s an issue for you I would not suggest the rooms as most to all we saw were like this. When booking it had mentioned free wifi but upon checking in we were never provided with any wifi information. Other than that I would highly recommend this place.
Myrna
3 晚行程
10/10
The manager and staff worked hard to accommodate all visitors! Marisa became a friend and suggested numerous cities for me to visit. The restaurant food and service were wonderful!
真實旅客
4 晚行程
10/10
Beautiful property. Great food and service. Pool may not be available so call prior to booking if you need a pool to check.
真實旅客
1 晚家庭旅程
10/10
真實旅客
1 晚浪漫旅程
2/10
Grecia
1 晚行程
2/10
El servicio muy malo , no hay personal en la recepción, el hotel tiene humedad, y huele muy mal , está en mal estado, no fue una estancia agradable
真實旅客
1 晚行程
8/10
El hotel es básico, pero está bien para una noche. El restaurante del hotel cierra muy temprano a las 6pm, en la noche cuando regresamos de Chichén Itzá tuvimos que buscar otro lugar para comer. Al día siguiente para el desayuno se tardaron mucho en prepararlo aunque éramos los únicos 3 clientes.
Paula
1 晚家庭旅程
6/10
真實旅客
1 晚行程
8/10
Fast check in. Close to chichen itza and cenote ik kil, if you are with a car. Nobody at the reception for the check out. We just left the key at the desk. (24h reception) 7days later still no rewards at hotels.com :-(
Patrick
1 晚浪漫旅程
8/10
Beautifully clean and affordable hotel situated on the highway. Service was great and the rooms are HUGE for this price point. The only drawbacks were the pool was not terribly clean (we were there in what they call "winter", so that may be why) and the wifi was not available in the room and was really spotty when used in the restaurant. I work from the road and was unable to get my work done with this internet. There was a store nearby that probably offered better internet because I noticed all of the local school kids there with their laptops.
The restaurant is pricey for the area, but quite good. It used fresh ingredients and the completely hand-made tortillas were the best we've had so far. But there were plenty of food options in the village square just a 3 minute walk away.
We loved staying in this village rather than more touristy Valladolid!
Jennifer
2 晚友伴旅程
6/10
Everything was good except the restaurant was very slow getting our meals ,it could be because they are not use to serving a group of 24
Mike
3 晚家庭旅程
10/10
This hotel sits in beautifully landscaped gardens with a fish pond, bridge and two swimming pools at the back. It is quiet at night and has a joining restaurant which serves food and drinks 8am to about 9pm---good service and food in the restaurant; plus you can take your drink/coffee down to the tables by the pool. Management very friendly. Good place for Chichen Iza, also a 20-minute drive to Valladolid (and cenotes). I would stay here again.
David
2 晚行程
6/10
Un disastro internet non funzionava e neanche la vasca idromassaggio , presa in considerazione solo dopo essere stata più di due ore a cercare di parlare con qualcuno, quasi derisa, ed uscirtene con una colazione gratis per tutti i disagi, assurdo
Sabrina
1 晚友伴旅程
2/10
La habitación que reservamos no tenía cortinas así que nos cambiaron a una de menor categoría sin hacernos ningún reembolso o compensación. Pasamos una noche de horror en una cama de piedra, sin cobertores y con mucho frío. Por la mañana, quisimos usar el jacuzzi y ¡no había agua caliente! ni nunca la hubo. Decidimos abandonar el hotel. Solicitamos el reembolso de la noche que no ibamos a ocupar la habitación y nos penalizaron con $400, Para colmo, le echaron la culpa a Expedia.
Las habitaciones están vacías. Una habitación muy grande, pero solo tiene una cama, la tel evisión y un ropero. No cuenta con wifi en las habitaciones como prometieron. La alberca se ve muy grande, pero no te dicen que es un balneario público.
En general, pagamos un precio de 5 estrellas por un hotel que no llega ni a 1 estrella.
UN TOTAL ENGAÑO, UN ROBO Y PURAS MENTIRAS.
Oscar
2 晚行程
8/10
Alejandro
1 晚家庭旅程
10/10
Muy bien la ubicación, esta céntrico a la.visita se los cenotes. Y a las ruinas.
La alberca está bien grande y la disfrutamos mucho.
El servicio del restaurante muy bien.
Los alimentos ricos pero poca porción.
Solo que ofrecen el wifi pero no funciono, en la habitación. Alberca y restaurante.
Gracias