Does Turnau City Aparthotel offer free cancellation for a full refund?

Yes, Turnau City Aparthotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Turnau City Aparthotel?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Turnau City Aparthotel?

Yes. Self parking costs PLN 60 per day. Parking spots may be limited.

Is airport shuttle service offered by Turnau City Aparthotel?

Yes, an airport shuttle is available. The charge is PLN 90 per vehicle one-way.

What are the check-in and check-out times at Turnau City Aparthotel?

Check-in start time: 3 PM; Check-in end time: 5:30 AM. There's a charge of PLN 100 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of PLN 100 (subject to availability). Express check-in and check-out are available.

What is there to do at Turnau City Aparthotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Turnau City Aparthotel also has a garden.

Does Turnau City Aparthotel have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, a refrigerator, and cookware.

Does Turnau City Aparthotel have any outdoor private spaces?

Yes, each apartment features a fenced yard.

What's the area around Turnau City Aparthotel like?

Turnau City Aparthotel is in Kraków City Centre, a short 9-minute walk from Kraków Główny Station and 14 minutes' walk from Main Market Square.

Turnau City Aparthotel, Kraków: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Nov 5, 2025

Excellent location, helpful staff, very convenient garage parking. The apartment was spacious and clean. I would stay there again.

Adrian, 3-night trip

10/10 Exceptional

Sep 29, 2025

Very easy access and perfect self contained living space

Damian, 2-night trip

10/10 Exceptional

Jun 20, 2025

Good flat,

Iwona, 2-night trip

8/10 Very good

May 20, 2025

Modern aparhotel with elevator! Galeria Krakowska Shopping Center is a few steps away. Old town walkable. Love the location.

Helen, 4-night trip

6/10 Good

Sep 24, 2025

The location was great! Lots of food and ahopping options. Very close to the train and bus stations. The room was modern, but it was not very clean. There was dust on every surface. The walls had little particles of food on them. Like there was a kid touching them after they ate but no one cleaned it for the next guest. The stay was ok. Modern spot close to everything, but not that clean.

Christopher, 1-night trip

10/10 Exceptional

May 25, 2025

Beds

The madrasses was not really bad.

Lena, 3-night trip

10/10 Exceptional

Aug 17, 2023

Everything is very clean and comfortable

Yelena, 1-night trip

8/10 Very good

Feb 5, 2025

City centre option.

Decent option not far from old town. Central location near public transport. Clean quiet apartment. Managed to get into venue earlier than normal time.

nicholas, 3-night trip

8/10 Very good

Aug 19, 2025

Good, but expected more

The stay was good, but i expected a bit more from the price. The kitchen supplies were limited, and the sofa-bed was too small for two people and quite hard. The apartment was very very clean, except from the oven trays, which we had to clean again, and with a large towel supply, which I loved. Fridge and freezer were not very cold. It is close to everything. Check in and out was very clear and easy, and the communication with reception by email was very quick and effective. Not sure though if I will stay here again next time I come to Krakow.

4-night trip

8/10 Very good

Apr 7, 2025

Very good 😊

really nice room and good location. We only needed the curtains to be fully drawn, so it was dark. An extra bedside table and a couple of bedside lamps would be good. A little more cutlery would be desirable. But all in all a good experience and nice with the underground parking.

Jeanne, 3-night trip

6/10 Good

Feb 20, 2025

location is great easy walk from the train station, check in instructions easy to follow and understand. The only trouble was the light above the unit door was blown the the numbers on the lock box very hard to read even with iphone light on it, apartment was spacious had requested twin bed but the second bed not made up. The door handle to the outdoor patio broken and fell off unable to use and while the map said there was a reception desk in our building there was none I could find to report it. Washing machine does not have dryer function, also of not no microwave in the kitchen or toaster

Greig, 3-night trip

8/10 Very good

Mar 25, 2024

You get what you pay for

It was great value for money but the bathroom could use a good clean. We also had a room on the 1st floor and windows towards a hectic street with cars and buses. Fortunately we had ear plugs with us otherwise it would have been impossible to sleep. The curtains didn’t shut out all light and could use an upgrade. The beds were on the firmer side (which we don’t mind). The communication with the reception was smooth and the hotel was walking distance from Old Town and a big galleria. If you’re looking for something budget this is a great alternative although some thing could get refined in order for me to give it 5 stars.

Natali, 3-night trip

6/10 Good

Nov 7, 2025

Appartement spacieux, calme, bien situé. Simple pour récupérer les clefs. Dommage, il n'y a pas de rideau dans la baignoire donc on met de l'eau partout, le matelas est un peu mou à mon goût et pas de lessive pour la machine... j'ai passé un bon séjour et Cracovie est magnifique.

PIERRE, 4-night trip

10/10 Exceptional

Oct 15, 2025

Estancia perfecta para conocer Cracovia.

Miriam, 5-night trip

4/10 Fair

Sep 9, 2025

Bien placé mais très décevant

On a aimé être à 10-15 minutes à pied du cœur de la ville. En revanche, l’appartement « deluxe » est très loin de ce que nous attendions. Le premier logement donnait sur un carrefour très bruyant et très lumineux, rideaux peu occultants, pas de machine à café, très peu d’ustensiles de cuisine (pas assez pour 3, alors que l’appartement peu accueillir 4 à 6 personnes), etc. L’hôte nous a proposé un autre logement : mieux, mais toujours pas de machine à café, pas de four micro-ondes, et toujours pas assez de vaisselle.

Stephane, 3-night trip

10/10 Exceptional

Sep 6, 2025

Boendet var helt ok. Ingen städning på fem dagar och endast en sop. Ingen trasa att torka av bord och spis trots att man sa att vi skulle få pappershanddukar. Ingen utrymningsplan, vilket är viktigt. Läget var perfekt. Trots att det fanns saker att förbättra är vi nöjda med vår resa. Karin, Sverige.

Denise, 5-night trip

8/10 Very good

Aug 22, 2025

快適に過ごせました

クラクフ中央駅（駅にショッピングモールがあり、カルフールも入っていました）から近く、とても便利でした。少し古い感じはありますが、冷蔵庫、洗濯機、エアコン、バスタブがあり快適に過ごせました。 4泊したので、バスタオルは２セット置いて欲しかったです（洗濯しても乾かないので）。掃除機も置いて欲しいと思いました。何か問題があっても、すぐに返信がくるので安心です。

FUYUKO, 4-night trip

8/10 Very good

Aug 9, 2025

Fantastik läge nära både Gamla stan och köpcentret samt nära tunnelbanan

4-night trip

6/10 Good

Jul 30, 2025

Custo efetivo

Boa relação custo beneficio. Tivemos um problema com as acomodações para 4 pessoas, mas a equipe foi muito solicita para resolução.

Lidia, 2-night trip

10/10 Exceptional

Jul 20, 2025

Comfy

Hello, I think the hotel and place are incredibly good. I really liked the fact that it was so close to the train station and the old town. I am on a special dietary level, so I was so happy that I could cook for myself. The washing machine is very handy too.The only thing which I would suggest is the cleaning situation... definitely if someone stays there for more than 3 days - the bath towel should be changed .. and we didn't know what to do with a full bin bag .. I would definitely recommend the place !! BR Sylvia

Sylwia, 5-night trip

8/10 Very good

Jul 20, 2025

Dejligt sted med god plads centralt i Krakow

Det var 2 gode værelser med alt det man skal bruge. Indtjeningen var lidt svær da det var umuligt at finde en parkeringsplads. Samt at receptionen var ét andet sted end der stod. Hotellet burde anbefale at man lejer plads i parkeringskælderen,hvilket vi også gjorde. Men ét dejligt sted med god plads,dog var sengen ikke for god.stedet ligger centralt i Krakow så kun ros herfra.

Søren, 6-night trip

10/10 Exceptional

Jul 15, 2025

We reached out to the property to see if we could leave our stuff with them before check in and they were very accommodating. The apartment was located across the street from the train main station which was very convenient. It was about a 10-15 minute walk to the main square which wasn't bad. The main station had a full mall attached to it so you had access to stores if you needed and there was a small grocery store nearby. There were also places to get food around the property although it was mostly "fast food" type. It was very safe with a security gate and on-site security in the building. The apartment itself had everything you could need. A washer and drying rack, a dishwasher, a fan, iron and ironing board, as well as the usual kitchen items. Overall, great stay.

Robyn, 2-night trip

10/10 Exceptional

Jul 10, 2025

Semester i Krakow

Fint prisvärt boende med gångavstånd till tågcentral, köpcentrum, Stora torget/Stare Maisto med restauranger, Judiska Kvarteren/ Kazimierz. Många restauranger inom gångavstånd. Spårvagn och bussar på gatan utanför, så det är lätt att ta sig vidare ut i Krakow. Zabka/minilbutik runt hörnet med bra öppettider. Tillmötesgående reception. Litet minus är att gatan utanför är väldigt trafikerad. Men inget som stör. Ett hotell jag rekommenderar. Nära till lokala resekontor för bokning av besök på exempel Auschwitz.

Fredrik, 4-night trip

8/10 Very good

Jul 9, 2025

Mycket bra standard på rummet och god frukost.

1-night trip

10/10 Exceptional

Jul 6, 2025

Parfait

Louise, 7-night trip

Turnau City Aparthotel

Choose dates to view prices

Photo gallery for Turnau City Aparthotel

Reviews

Popular amenities

Main amenities (12)

Feel at home (6)

Room options

Check availability for these dates

View all photos for Standard Studio, 1 Queen Bed, Kitchenette

Standard Studio, 1 Queen Bed, Kitchenette

Highlights

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom

Highlights

View all photos for Panoramic Double Room, Balcony, Tower (Air Condition)

Panoramic Double Room, Balcony, Tower (Air Condition)

Highlights

View all photos for Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Deluxe Apartment, 2 Bedrooms, Kitchenette (Air Condition)

Highlights

View all photos for Family Apartment, 1 Bedroom (Air Condition)

Family Apartment, 1 Bedroom (Air Condition)

Highlights

View all photos for Studio, 1 Queen Bed (Air Condition)

Studio, 1 Queen Bed (Air Condition)

Highlights

View all photos for Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Superior Apartment, 1 Bedroom, Balcony (Air Condition)

Highlights

View all photos for Panoramic Studio Suite, Balcony, Tower (Air Condition)

Panoramic Studio Suite, Balcony, Tower (Air Condition)

Highlights

View all photos for Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Family Studio, 1 Queen Bed with Sofa bed, Kitchenette (Air Condition)

Highlights

View all photos for Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Panoramic Studio Suite, 1 Queen Bed with Sofa bed, Balcony, Tower (Air Condition)

Highlights

View all photos for Premier Penthouse, 1 Bedroom (Air Condition)

Premier Penthouse, 1 Bedroom (Air Condition)

Highlights

View all photos for Suite, 1 Bedroom, Balcony (Air Condition)

Suite, 1 Bedroom, Balcony (Air Condition)

Highlights

Similar properties

P&J Apartments

P&J Apartments

About the neighborhood

What's nearby

Getting around

Restaurants

About this property

Turnau City Aparthotel

At a glance

Property size

Arriving/Leaving

Special check-in instructions

Required at check-in

Children

Pets

Internet

Parking

Transfers

Other information

Property amenities

Internet

Parking and transportation

Family friendly

Kitchenette

Dining

Bedrooms

Bathrooms

Entertainment

Outdoor areas

Laundry

Work spaces

Comfort

Pets

Suitability/Accessibility