Everything with the hotel was great except the pillows were not the best. The reason for 3 stars is because we booked the hotel for the airport transportation. We needed to take the 4am bus and it was 15 min late and then they said they didn’t have room for us because they had picked up at a different hotel first. We waited for the 4:30 which then went to another hotel and we did not get to the airport till 5am when we anticipated we would be there by 4:10. We would have appreciated information on this when we told them we would be taking the shuttle.
Kirby
1 晚家庭旅程
8/10
Aldo Fabian
3 晚商務旅程
10/10
Aaron
1 晚行程
2/10
Esther M
1 晚行程
10/10
Front desk staff was truly phenomenal. So thoughtful, kind, warm, funny, all the things that after checking-in gives you a little extra pep in your step! Thank you!
Tasia
1 晚行程
10/10
Demetrius
2 晚行程
10/10
We have stayed here a few times while visiting family in the area. Always good service at check-in. The hotel is always clean and comfortable. We use the pool, and it is a nice area, clean and comfortable.
Stephen
3 晚行程
2/10
Zain
2 晚行程
10/10
Front desk was very helpful with booking a shuttle service and a place to go have a bite to eat.
We will be staying with Sheraton Hotel again when we get off the cruise next week.
Lawrence
1 晚行程
6/10
Peter
2 晚行程
8/10
We asked at check-in about the shuttle to Dolphin Mall & were told that it had discontinued 2 years ago. This was one of the main reasons for booking, so we were disappointed!
It would be good if the hotel updated their information.
Staff were good. We didn't use the facilities so can't speak to them.
ANDREW
2 晚家庭旅程
10/10
真實旅客
1 晚行程
10/10
Maria L
2 晚行程
10/10
Doreatha
1 晚商務旅程
8/10
Enzo
1 晚行程
10/10
Cameron
1 晚友伴旅程
10/10
James
1 晚行程
10/10
Best service , I was impressed how the staff is kind and friendly. They assisted me in everything I need.
Evelin
2 晚浪漫旅程
10/10
Daniel
1 晚行程
6/10
Katrina
1 晚行程
10/10
Staff is super friendly and the comfort was exactly what I was hoping for. The transfer to the airport is very punctual and convenient.