Ofrece una buena vista durante el día pero sin sombra por lo que es difícil aprovecharla. En la noche no se aprecia tanto la vista por la contaminación lumínica que tiene el valle actualmente. La habitación es en extremo pequeña y cero privacidad para el baño. Me parece demasiado cara para lo poco que ofrece en instalaciones. Me parece que lo que cobran es la vista que solo se disfruta bajo el intenso sol.
Ricardo e
Ricardo e (1 晚行程)
Hotels.com 真實旅客評價
6/10 不錯
2024年9月18日
Experiencia por debajo de lo esperado.
Normal.
Gran vista.
Incómodo salir y entrar de la habitación.
Pésimo servicio después de las 5pm.
Complicado el tema de comunicación.
DIEGO ALBERTO
DIEGO ALBERTO (2 晚行程)
Hotels.com 真實旅客評價
10/10 完美
2024年9月16日
Feli
Feli (3 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年8月7日
need to seal the rooms looks some damaged
Sergio
Sergio (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年7月27日
I liked the security and the seclusion at the same time. I am very impressed with all of the lodging aspects. It maybe simple but the hot water was great.
James
James (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年7月19日
Very Relaxing, amazing staff
Ryan
Ryan (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月18日
Loved the property but the restaurant is closed during the week.
Rita
Rita (3 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年7月16日
El lugar es muy hermoso y las instalaciones buenas y diferentes. Sin embargo, falta mantenimiento. El servicio de alimentos es solo hasta las 5. Esto es complicado porque todo está mu aislado y distantes.
JESUS HERIBERTO
JESUS HERIBERTO (3 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年7月11日
Very nice hotel. Very different in accommodations and looks from other hotels. Very nice ambiance. Staff very helpful and nice. Pool area clean. In addition each loft has a terraza with fire place which makes the experience even better. Great views of the valley and walking trails. Wine testing room, wine and staff was great. The only negative thing was that the restaurant closes at 2pm on Mondays and it is closed Tuesdays and Wednesdays. There is no coffee service those days either and since there are no coffee shops nearby it was kind of an inconvenience for us since we like coffee in the mornings. Other than that it was a great stay and will definitely stay there again. Next time I will bring my single serving coffe maker!
Carolina
Carolina (3 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年6月24日
Las instalaciones ya están deterioradas, el lavabo no funcionó, al estar en medio del campo la habitación, parece que un animal estuvo rascando la pared y no me dejó dormir.
Ramon
Ramon (1 晚友伴旅程)
Expedia 真實旅客評價
10/10 完美
2024年6月1日
I've been to Encuentro Guadalupe twice and I just love the calmness and chill environment. Definitely not a party resort, it's a place to unwind, disconnect and relax. It has a breathtaking views of Valle from the different rooms.
Laura
Laura (2 晚浪漫旅程)
Expedia 真實旅客評價
8/10 很好
2024年5月20日
Great views
Ruben
Ruben (2 晚浪漫旅程)
Expedia 真實旅客評價
4/10 一般
2024年5月19日
The property needs a major upkeep and remodel of all its facilities and rooms. Very poor maintenance and cleaning. Pedro father and son were outstanding.
Nelson
Nelson (2 晚行程)
Expedia 真實旅客評價
8/10 很好
2024年5月13日
Great hotel and experience nestled in the mountain. Has a trail for hiking with views of the valley.
Restaurant hours are too short unfortunately, closing at 3pm
alejandro mendez
alejandro mendez (2 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2024年5月9日
Emma
Emma (2 晚行程)
Expedia 真實旅客評價
4/10 一般
2024年5月6日
Les falta mucho personal
Luis
Luis (3 晚友伴旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月9日
I wish this property was still owned by Grupo Habita as our stay was highly disappointing and quite frankly, unacceptable. For the luxury hotel rates, their service and hospitality is borderline non-existent. We booked three rooms for our group of 7, where 3 of us were going to stay in a double room. The team proceed to tell us that only 2 people could stay per room after we had called a few days prior to confirm this was okay.
The rooms are old and need maintenance with the sink and shower heads rusting. They have walkie talkies in the room for guests to communicate with the front desk and they were all out of battery. The windows were dirty.
The restaurant staff was extremely rude, rushing for us to get out after charging us without even letting us see the wine list.
We were in the hot tub and when we asked if there were any towels they pointed at a plastic bag saying “you get can them from there”. Clearly the Encuentro Guadalupe team does not know what hospitality and service means. It’s honestly super sad given Valle is such a gorgeous destination. Special shoutout to the hotel drivers, who were the only attentive people in the property. If you’re coming to Valle, please don’t stay here and choose a place like Casa Bruma or El Cielo instead.
Maybe the Encuentro team should go check out one of these truly luxury properties and get a lesson or two on what hospitality and service means.
Juan
Juan (2 晚家庭旅程)
Expedia 真實旅客評價
2/10 欠佳
2024年4月8日
juan
juan (2 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年3月23日
Tatiana
Tatiana (1 晚行程)
Hotels.com 真實旅客評價
8/10 很好
2024年3月17日
Cynthia
Cynthia (1 晚行程)
Expedia 真實旅客評價
10/10 完美
2024年2月20日
Anderson
Anderson (1 晚行程)
Expedia 真實旅客評價
8/10 很好
2023年12月30日
Unique stay in Valle de Guadalupe, but service could improve
Alejandro
Alejandro (1 晚浪漫旅程)
Expedia 真實旅客評價
10/10 完美
2023年12月17日
Beautiful off-the-grid vibes
Loved it here and will def be back! The rooms are small but very well designed with epic views. The shower was fantastic (was a little concerned there might not be much power - but it was lux). I absolutely loved walking out onto a dirt path in the mountains. And the pool is small but stunning with great food.
Heads up there's no room service for food and pool food I think is closed Tues. But the area has AMAZING restaurants. Lunario and Deckmans are musts.
We also had a sound bath/meditation with a woman named Mars who came to the hotel. Was all around a wonderful experience.